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Grand Hyatt Atlanta In Buckhead

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Grand Hyatt Atlanta In Buckhead

locationBuckhead, Atlanta - GA

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About Grand Hyatt Atlanta In BuckheadAbout Grand Hyatt Atlanta In Buckhead

Location

This hotel is located in the heart of the elegant and fashionable Buckhead area of Atlanta.

Facility

The hotel has 21 suites, 284 single rooms and 134 double rooms, which are located on 25 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a tea/coffee station is also provided. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a games console, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 439 non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. For those who wish to stay active while on holiday, the hotel offers golf. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a solarium. Subject to charge: massage treatments.

Meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Grand Hyatt Atlanta In Buckhead Amenities at Grand Hyatt Atlanta In Buckhead

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Golf

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      Gym

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

16 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2243

Very Good

786

Average

290

Poor

140

Terrible

105

Recent Reviews: 3564

  • User:lancea56

    Trip type:

    Hyatt Globalist Big Thumbs Up!

    rating07 Jun 2026

    Beautiful rooms. Great views. Amazing patio with lights and a fire pit at night. The staff was amazing and accomodating. The gym is very nice. The pool is not spectacular but still solid for a city bound hotel. They have a club that has fantastic snacks and deserts. I loved this hotel.

  • User:Cl N

    Trip type: Business

    My go to hotel for my Atlanta trips.

    rating05 Jun 2026

    Great environment and location. Nice restaurants and bars. Service is phenomenal! Definitely enjoy the Grand Club benefits (top floors with beautiful views and access to lounge area with snacks and hors d’oeuvres throughout the day. Victoria Vanderpool, Agency / Consultant at Grand Hyatt Atlanta In Buckhead, responded to this review Thank you! It means a lot to be your go-to in Atlanta. The Grand Club views and lounge are hard to beat — glad you're taking full advantage. We look forward to your next trip.

  • User:A2MTravel

    Trip type: Business

    Lovely place for relaxation and great staff

    rating03 Jun 2026

    Arrived late and the reservation was messed up. Somehow there were 2 reservations but Drew took care of everything! It would have been a horrible night if he hadn’t been so calm and explanatory. We got it all fixed and headed up to the room. There were a lot of restaurants and shopping within walking distance. The pool was great and the Japanese garden was so peaceful Victoria Vanderpool, Agency / Consultant at Grand Hyatt Atlanta In Buckhead, responded to this review Thank you for this review! We're glad Drew was able to sort everything out and get your stay started on the right foot — that's exactly the kind of calm, solution-oriented service we strive for. Happy to hear you enjoyed the pool and the Japanese garden. We hope to welcome you back to Buckhead soon.

  • User:Michelle S

    Trip type:

    Grand Staycation!

    rating02 Jun 2026

    We selected this hotel for our staycation. The hotel is beautiful and we were wonderfully surprised by the Zen Garden. This hotel was a welcome respite in the middle of the city. Victoria Vanderpool, Agency / Consultant at Grand Hyatt Atlanta In Buckhead, responded to this review Thank you, Michelle! We love hearing that the Zen Garden was a highlight — it's one of those hidden gems that makes Grand Hyatt feel like a world away from Atlanta. We hope your next staycation brings you back to us.

  • User:txholden

    Trip type: Business

    Front desk embarrassed me over water; unenthusiastic staff

    rating31 May 2026

    I rarely leave reviews like this, but my recent stay at this Hyatt in Atlanta left a very bad impression of the Hyatt brand.I booked a room with club-level access, even though I knew I probably would not have much time to use it. Late at night, after spending a couple of hours downstairs doing work, I asked the front desk for a bottle of water. The front desk agent asked me for my room number four separate times, and I repeated it each time. After all of that, his response was simply that I needed to go to the market and buy the water myself.The interaction was not warm, apologetic, or even neutral. It felt firm and dismissive, as if I were an unwelcome person off the street rather than a registered guest who had paid for an upgraded stay. If the answer was going to be “no complimentary water,” I do not understand why I was asked for my room number four times first. There was no apology, no explanation, and no effort to make a very small request feel handled with basic hospitality.I was so annoyed that I just went back to my room and drank water from the sink. I am perfectly fine with sink water, but the message I received from the front desk might as well have been: “Just drink from the sink.”What makes this worse is that there were other issues I could have complained about but chose not to: a constantly dripping shower leak, hair on the toilet seat, and a stain on the chair. I did not raise those things because I did not want to make a big deal out of them. But being treated like I was unworthy of even a bottle of water, especially after providing my room number repeatedly, crossed the line from minor inconvenience into unacceptable service.This is my only Hyatt stay this year, and unfortunately it left me questioning whether I should choose Hyatt again. A hotel can have maintenance issues or small room imperfections, but poor hospitality at the front desk is much harder to overlook. Hyatt should review this interaction, address the service standard with the staff involved, and explain how a guest with club-level access ended up feeling this unwelcome over the simplest possible request. Victoria Vanderpool, Agency / Consultant at Grand Hyatt Atlanta In Buckhead, responded to this review Thank you for your message. Please reach out directly to our Director of Operations, Solomon Ozdemir, at solomon.ozdemir@hyatt.com so we can address this personally.

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