Quality Suites Buckhead Village

Recent Reviews: 508

• User:B C

  Trip type: Couples

  SCAM - FAKE PHOTOS

  07 Apr 2024

  SCAM - not the place advertised in the photos. Photos are fake or completely rendered. Non-smoking but reeks of cigarette smoke. Not a luxury apartment - poor materials with every corner cut. Pool is non-functioning and appears as a Florida swamp. Poorly managed. Tried to address issues with management and booking agency but was met with threats. Cops were involved. Such a scam.

• User:singletonclean

  Trip type: Business

  Affordable Buckhead

  30 Oct 2023

  Shai is a beautiful, courteous and helpful young lady that completed the check- in process for me. I had reserved a suite for one of my employees. The property is under renovations. The renovations in the lobby is complete and it is clean, very warm and welcoming. The laundry room, fitness center, jacuzzi and pool was clean. The suite was not renovated yet, but the price was very Affordable for the Buckhead area. Buckhead luxury hotels can be very expensive, especially if you want a full kitchen suite for a lengthy stay. The Standard suite has a full kitchen, living area with a sofa, TV, desk and separate bedroom and bathroom. The suite was clean and very comfortable for an extended stay. Property was safe and quiet.

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• User:Stacy G

  Trip type:

  Could have been nice, but wasn't

  19 Sept 2023

  We should have known when our code didn't work on the door -- always a bad sign -- that this stay was doomed. Luckily, there was someone at the front desk at that moment (the desk is not always manned) who could help us. When we finally got into the apartment (2 BR, 2 BA, living room and kitchen), all 3 TV's were blaring, which was disconcerting. Looking around, it seemed so nice at first, but looks can be deceiving. First of all, the "queen size" beds were doubles. Very annoying. All the windows had cheap vinyl blinds and no curtains, so it was bright enough inside at night to read a book. Super annoying. There was ONE towel per person, and since this is not a hotel, there's no housekeeping department to ask for more. The kitchen is missing basics such as a kettle, toaster, ice cube trays in the freezer. There was one pot and one pan. There was a Keurig, but only 2 K-cups. It's as if they started to stock the kitchen and then stopped. On one night, there were groups of kids running up and down the halls and stairs, laughing and screaming until about 3 AM, and again, there was nobody to call to get them to stop. Now I know why the prices are so low -- you get what you pay for.

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• User:Caleb W

  Trip type: Friends getaway

  Pharr from Luxury

  06 May 2023

  If you think you are getting a luxury experience you should really reconsider booking at this property. They totally misrepresent their vibe with the first set of pictures of a nicely updated unit. I recommend scrolling to the second half of the pictures that you see here because that’s more accurate duplication but even those are good shots. This was way overpriced for what it was, has none of the amenities listed, and it needs a lot of repairs. The lighting at night is very dim and the parking lot has a lot of activity that made me very uncomfortable. I was reluctant to even leave my car there. This was previously the quality inn and I know they are trying to rebrand themselves but I feel like they need to get the property completed before they advertise as they are.

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• User:F1572GFmicheled

  Trip type:

  BAIT AND SWITCH AT ITS FINEST

  23 Apr 2023

  IDK why y'all are advertising these beautiful pics when you rent out the reality to unsuspecting customers...my stay on March 31 was AWFUL and NO ONE cared and now I can't get anyone to refund my money or do anything at all to make this right!!! My Google review is as follows: Can't give zero stars so here we are at one. AWFUL. Got NOTHING advertised or paid for. Got a 2-BR suite but that's where it ends. Pics show beautiful brand new renovated clean apartment - reality is dark, dirty, dank, moldy, musty, bugs crawling through kitchen, obvious wear and tear and broken down everything. 4th floor - elevator barely operational. Trash all over property. Pool and hot tub = disgusting. No extra toilet paper in either of two bathrooms and barely enough for one night stay. Random people hanging in parking lot at all hours. Entire property smelled like weed. Front desk staff rude and seemed surprised when I complained and showed pics of internet promises. No offers of refunds.BAIT AND SWITCH.

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