Red Roof Inn Acworth

Recent Reviews: 55

• User:libra72

  Trip type:

  20 Jul 2025

  We always stay at Red Roof Inns because of the price and quality. We stayed at this location on Cherokee St on July 12 in room 111. The pictures on the web for this location are misleading. If you want a quiet, good night sleep this is not the place. People hanging out in front making all kinds of noise. The light is so bright in the parking lot that the curtains don’t block it. As you can see from the photos the bed and linens are not the norm for this chain. It was a waste of $125 and unfortunately non refundable because we booked it at the last minute through another site. Madison Velian, Marketing at Red Roof Inn Acworth - Emerson/ LakePoint South, responded to this review Dear Libra72,Thank you for taking the time to share your experience at Red Roof Inn Acworth - Emerson/ LakePoint South. I sincerely apologize that your stay didn't meet your expectations. It is disheartening to know that the disturbance as well as the quality of the bed and linens not meeting your standards detracted from your experience. I appreciate you bringing this to our attentionOur team is dedicated to making the necessary improvements to enhance the overall guest experience. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof Management RediResponse Specialist

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• User:Q3873YNmarias

  Trip type: Family

  DISGUSTING

  08 Jul 2025

  The doors to the bathroom would not close. If you could get them to close, you had to kick them open because they would stick. To top it off, the room had roaches. So disgusting. Madison Velian, Marketing at Red Roof Inn Acworth - Emerson/ LakePoint South, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Acworth - Emerson- LakePoint South. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with the pest you reported and doors not closing. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

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• User:123detail

  Trip type: Family

  Filthy dirty.

  27 Jun 2024

  Traveling cross country on vacation with our 4 kids and decided to stop last minute to sleep. We rented 2 rooms. Checked in and checked out immediately due to exceptionally dirty rooms and a general unsafe feeling. Both rooms were deplorable. When we went into our rooms we found furniture destroyed, beds unkempt with dirty linens, cigarette ashes all over the floor, dog poop outside the door, people loitering outside our hotel room door, old shopping carts parked at the bottom of stairs and Hairs in the sink. Also looked as though the bathroom door had been repaired multiple times. Went down and immediately asked for a refund stating the condition we found our rooms. He didn’t offer any apology or solution to right the situation, he only said I would have to contact the company I used to book the room. I tried calling. They called the hotel and were told by the hotel staff that a refund would have to get approved by the manager. We left anyways. We did not receive a refund. It was the worst hotel experience I have ever had. Madison Velian, Marketing at Red Roof Inn Acworth - Emerson/ LakePoint South, responded to this review Dear Valued Guest, Thank you for taking the time to tell us about your experience at the RED ROOF INN ACWORTH - EMERSON/ LAKEPOINT SOUTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issues mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours,Oshane Red Roof Management RediResponse Specialist

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• User:Pumpkinhead44

  Trip type: Business

  Exceptional Property

  15 Apr 2024

  The owner his owners son (Anaut and Paul) were Exceptional hosts. I could tell that they take pride in their property and that they care about the guest's experiences while staying here. This is probably the BEST Red Roof I have ever stay in, and I travel a lot! My room was large and exceptionally clean. The TV was large and the bed was soft. Also I appreciated the size of the refrigerator and that it had a little freezer section for my ice packs.Also there is a Waffle House in the same parking lot. BONUS! I have zero complaints. HIGHLY RECOMMEND! Madison Velian, Marketing at Red Roof Inn Acworth - Emerson/ LakePoint South, responded to this review Dear Valued Guest, It is so wonderful to see that we at the RED ROOF INN ACWORTH - EMERSON/ LAKEPOINT SOUTH were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our exceptional staff, our spacious and clean rooms, soft bed along with other highlights. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

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• User:sd444

  Trip type: Solo travel

  Just dont stay here if you can.

  02 Apr 2024

  The night check in is like being booked into jail. Lobby is off limits and you pass items back and forth through a slot in thick glass in a cubicle beside it. What really mad me mad was the only way to make a CC payment with this setup was to give my card pin to the attendant. Totally unacceptable. Beyond this the place is filthy inside and out. The room was used hard too threadbare furniture, rusted bathtub....it just doesnt gey much worse than this place. Awful. Madison Velian, Marketing at Red Roof Inn Acworth - Emerson/ LakePoint South, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ACWORTH - EMERSON/ LAKEPOINT SOUTH. Red Roof sincerely appreciate your comments and we're very sorry you were unhappy with your experience due to the indicated unclean condition, the condition of our room and furniture, along with other highlighted issues. You indicated that you felt uncomfortable giving your card details to our agent at check-in. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Red Roof hope that you will give us the opportunity to provide you with a better experience.Sincerely,RecordoRed Roof Management Rediresponse Specialist

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