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The Hotel At Avalon Autograph Collection

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The Hotel At Avalon Autograph Collection

locationAlpharetta, Atlanta - GA

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About The Hotel At Avalon Autograph CollectionAbout The Hotel At Avalon Autograph Collection

Location

This hotel warmly welcomes guests in Alpharetta.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. The rooms have a king-size bed and a sofa bed. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. A telephone, satellite television and WiFi ensure optimal comfort. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa and a sauna.

Meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at The Hotel At Avalon Autograph Collection Amenities at The Hotel At Avalon Autograph Collection

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

801

Very Good

78

Average

30

Poor

28

Terrible

40

Recent Reviews: 977

  • User:FellowTraveler749423

    Trip type: Solo travel

    Ode to Jahn

    rating29 May 2026

    An ode to Jahn…Jahn has a respect for life that is rarely seen on a coffee run first thing in the morning, let alone, broadly throughout society. It had been so refreshing to be reminded, ever so gently, (almost every morning) when I’m getting my day started at Avalon Starbucks— to be kind and intentional. Jahn embodies this through his extra care when making your coffee or breakfast pastry or tidying the workspace. He gives “teammate” with every motion. If you’ve missed your name being called… no worries, Jahn will quietly shuffle around the counter and deliver it to you personally. The way he makes eye contact and takes care to pronounce your name when handing you your order. Excellence. It’s just amazing to be blessed through observation of this human who seems to get being human so well… and it inspires me. It reminds me. Thanks Avalon Starbucks for partnering with Jahn. He gets it and is visibly committed to giving life his best. World, be more like Jahn. 🙏🏾 Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection, responded to this review Thank you for sharing such a thoughtful and heartfelt review. We are truly honored by your kind words about Jahn and the impact he has had on your mornings at Avalon. Your description of his genuine care, attention to detail, and commitment to serving others captures exactly the spirit we strive to create for every guest.Jahn’s dedication to making meaningful connections, whether through a warm greeting, a perfectly prepared coffee, or simply taking the extra step to personally deliver an order, is something we deeply value. We are incredibly fortunate to have him as part of our team, and we will be sure to share your wonderful comments with him.Thank you for recognizing the difference that kindness, intentionality, and genuine hospitality can make. We are grateful for your support and look forward to welcoming you back to Avalon Starbucks for many more inspiring mornings.

  • User:Jacob K

    Trip type: Couples

    Beautiful place!

    rating25 May 2026

    What a wonderful place to stay at !! The staff is wonderful! Great leadership all around !! Brooke Julian and som will make your stay delightful! The room as spacious and cozy and south city kitchen and bar will make your evening memorable! Keep it going team Avalon ! Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection, responded to this review We’re thrilled to hear you had such a memorable stay with us. Your kind words about our team and leadership truly mean a lot, and we’ll be sure to share your compliments with Brooke, Julian, and Som—they’ll be delighted to know they helped make your experience special.We’re also happy you enjoyed your spacious, cozy room along with your time at South City Kitchen & Bar. Thank you again for your support and encouragement. We can’t wait to welcome you back to Avalon for another exceptional stay!

  • User:Adventure45169962444

    Trip type: Couples

    The best of the best!

    rating24 May 2026

    What a beautiful hotel and staff! From the Gm of the hotel to the front desk, they are all devoted to give you the best experience! Manager at south city as well as Starbucks are always available to answer all your needs! It was probably the best hotel to spend a relaxing weekend in Alpharetta ! Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection, responded to this review Thank you so much for your wonderful review! We are truly honored by your kind words and thrilled to hear that our team helped make your weekend in Alpharetta so relaxing and memorable. From our hotel leadership to the front desk, South City Kitchen, and Starbucks teams, providing exceptional hospitality is what we strive for every day, and it means so much to know that it made an impact during your stay.We greatly appreciate your support and look forward to welcoming you back to the Hotel at Avalon for another amazing getaway soon!

  • User:Steve S

    Trip type: Family

    Amazing Hotel

    rating21 May 2026

    Amazing location, and hotel! So is every hotel in the area, but what really sets this one apart is their service! Dennica is an absolute gem and has made our experience here & every time we come magical! She remembers us everytime we come and goes out of her way to make sure we are happy. Thank you for your outstanding customer service, and keep up the great work Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection, responded to this review Thank you so much for your kind words and continued support! We’re delighted to hear that your experiences with us have been consistently memorable. It means the world to know that our service is what sets us apart and helps make each stay special.A special thank you for recognizing Dennica! She truly embodies exceptional hospitality, and we’re so fortunate to have her on our team. Knowing that her thoughtful attention, warm welcome, and dedication have made every visit magical for you is incredibly rewarding. We will be sure to share your wonderful compliments with her.We deeply appreciate your loyalty and can’t wait to welcome you back for another amazing stay soon!

  • User:juliob837

    Trip type: Family

    Unimpressed

    rating09 May 2026

    I was genuinely unimpressed with my stay. Several issues added up and made the experience far below expectations.At breakfast, I asked for the same parfait I had ordered the day before, only to be told they “don’t have it on Saturdays.” The server didn’t make any effort to check whether it could be prepared, and instead suggested I go to Starbucks. That’s not the level of service I expect from a hotel restaurant.Housekeeping was also inconsistent. Although we left the room every day around 8:30 a.m. and didn’t return until 4 p.m., the room was not cleaned daily.Finally, when I valeted my car, the parking attendant made an inappropriate comment: “I take care of your car and you take care of me.” Completely unprofessional. Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection, responded to this review Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet expectations and sincerely apologize for the frustrations you experienced during your visit.We understand how disappointing it must have been to encounter inconsistent service at breakfast, especially after enjoying a particular item the day before. The response you received was not reflective of the hospitality and attentiveness we strive to provide our guests.We also apologize for the inconsistency with housekeeping service. Your room should have been properly attended to during the day, and we regret the inconvenience this caused throughout your stay.Most importantly, we are very concerned to hear about the comment made during valet service. This is certainly not the level of professionalism we expect from our team, and we appreciate you bringing this to our attention. Please know this matter will be addressed internally.We value your feedback, as it helps us improve both our service and guest experience. We hope you might consider giving us another opportunity in the future to provide the stay you originally expected.

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