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DoubleTree by Hilton Hotel Austin

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DoubleTree by Hilton Hotel Austin

locationAustin, Austin - TX, United States

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About DoubleTree by Hilton Hotel AustinAbout DoubleTree by Hilton Hotel Austin

location

Located at the intersection of I-35 North and Highway 290 East, the hotel is about a 5-minute drive from Downtown Austin and some 20 minutes from Austin Bergstrom International Airport. It is located in a business district just a short drive from the University of Texas. There are restaurants, bats and shops nearby. Area attractions include Bob Bullock State History Museum, the Governor’s Mansion and Austin Duck Adventures.

facility

The hotel welcomes guests in a 6-storey building with a lift and 350 non-smoking rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, room service and a laundry service. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can enjoy a refreshing swim in the outdoor pool area. Parasols on the terrace are also available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and basketball are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling, callisthenics and aerobics. A spa and solarium are available in the wellness area.

meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at DoubleTree by Hilton Hotel Austin Amenities at DoubleTree by Hilton Hotel Austin

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Bowling

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      Gym

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      Jacuzzi

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      Outdoor Pool(s)

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      Parasols

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

9000 m

Airport

19000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

948

Very Good

494

Average

299

Poor

132

Terrible

104

Recent Reviews: 1977

  • User:glock40g

    Trip type: Friends getaway

    Great experience

    rating19 Jul 2026

    Luis and Gem were some of the best employees i ever met. They went above and beyond to make my stay the best stay ever. 2 amazing people that need to be recognized for great customer service.

  • User:Cari M

    Trip type: Solo travel

    Great Customer Service!

    rating05 Jul 2026

    During my stay with the librarian group from June 1–4, 2026, at the DoubleTree by Hilton, I had the pleasure of being assisted by Zowie. She consistently went above and beyond to ensure every guest felt welcome and cared for.No matter the time of day, Zowie was eager to help with a genuine smile and a positive attitude. Her communication skills were outstanding, and she treated every guest with kindness, respect, and professionalism. It was clear that she truly enjoys serving others and takes pride in providing exceptional customer service.Employees like Zowie make a lasting impression and are a tremendous asset to the DoubleTree by Hilton. If your organization recognizes employees who consistently deliver superior service, I highly recommend Zowie for that recognition. She exemplifies what outstanding hospitality should look like.Thank you, Zowie, for making my stay so enjoyable!Cari

  • User:thollandam

    Trip type: Business

    Great Stay with no concerns!!

    rating23 Apr 2026

    Everything was good from check-in to checkout. The staff were friendly and efficient. The breakfast was decent. There’s a Starbucks inside the hotel. Some of the room doors are inside and some are outside doors facing the courtyard. Some rooms have double doors that face the courtyard. The showers have nice, hot water. There’s a garage for parking. The TV has some cable channels and has the option to sign into apps like Netflix, Disney, Tubi, and a couple of others. The hotel is right across the street from Pappadeaux. Pappasito’s is within walking distance and so is ThunderCloud Subs. Overall, it was a great stay, and I would stay again.

  • User:Kippie H

    Trip type: Business

    Irma is the Best!

    rating11 Mar 2026

    After returning home and submitting my itemized restaurant receipts to my business office, I ran into a small problem with something missing. I talked to Irma and she was diligent in getting me the resolution I needed. Kudos and a huge thank you to Irma! James Prendeville, Owner at DoubleTree by Hilton Hotel Austin, responded to this review Thank you for your kind feedback! We’re delighted to hear Irma provided such diligent and helpful service in resolving your concern. We’ll be sure to share your compliments with her.We appreciate you choosing us and look forward to welcoming you back again soon!Best Regards,James PrendevilleGeneral Manager

  • User:huckleberry500

    Trip type: Business

    Nice Stay with Almost No Complaints

    rating07 Feb 2026

    This hotel was very quiet during my stay. Parking was easy at the parking garage next door. Room was typical, but nicely decorated with Texas themed wall prints etc. In room coffee maker and small refrigerator. Room was very clean. Bathroom was not particularly high end, but functional with tub/shower. Could use a heating light in the bathroom during winter months. The staff was phenomenal. Always friendly, considerate and caring. The warm cookie and complimentary water bottles very appreciated. The pillows were a bit too firm for my taste. James Prendeville, Owner at DoubleTree by Hilton Hotel Austin, responded to this review Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed a quiet, comfortable stay and found our team to be friendly and accommodating—your kind words mean a great deal to us. We’re pleased the room décor, cleanliness, and amenities met your expectations, and we appreciate your thoughtful suggestions regarding the bathroom heating light and pillow comfort. Feedback like yours helps us continue to refine the guest experience. We look forward to the opportunity to welcome you back for an even more enjoyable visit.Best Regards,James PrendevilleGeneral Manager

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