Embassy Suites By Hilton Austin Arboretum

Recent Reviews: 1363

• User:david a

  Trip type: Business

  Top notch place to stay in Austin

  09 Jun 2026

  My go to place when in Austin. Brandon always takes care of you. They need to promote him to manager!

• User:Beth B

  Trip type: Solo travel

  Best Staycation of my life.

  09 Jun 2026

  From start to finish I couldn’t have had a better staycation for my 41st birthday… Mark at the front desk made the entire experience flawless from the moment I created the reservation to the moment I checked out. His hospitality is absolutely incredible and I look forward to planning my next staycation in the future. Thank you Mark for everything you did to make my birthday memorable and making me feel right at home… thanks to you Embassy Suites is now officially my home away from home❤️ Christian Garcia, Owner at Embassy Suites by Hilton Austin Arboretum, responded to this review Dear Guest, Thank you so much for sharing such a wonderful review! We are thrilled to hear that your 41st birthday staycation was such a memorable experience. It’s especially rewarding to know that Mark made such a positive impact on your stay, from assisting with your reservation to ensuring everything was flawless through checkout. We will be sure to share your kind words with him, he will be delighted to know he helped make your birthday celebration so special.Creating a welcoming, home-away-from-home experience is exactly what we strive for, and we're honored that Embassy Suites has earned that place for you. Thank you for choosing to celebrate with us, and we look forward to welcoming you back for your next staycation!Happy Birthday, and see you again soon! ❤️

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• User:Clay G

  Trip type: Business

  Great staff

  08 Jun 2026

  Brandon and staff were great. Thank you for being so efficient Christian Garcia, Owner at Embassy Suites by Hilton Austin Arboretum, responded to this review Dear Guest, Thank you so much for staying with us. We are so happy Brandon was able to make your stay enjoyable. We look forward to your next visit.

• User:P9676XFjohnh

  Trip type: Couples

  Ok hotel with expensive parking

  04 Jun 2026

  This is an average Embassy suites just like any other on the inside. Full of noisy school kids who monopolized the breakfast area when we were there. Did not seem like they had any minders telling them to not shout and run around. Parking, However is a joke. Excessive charge for a large surface lot. No reason to charge in addition to the high room charge. I am a lifetime diamond member and there were no available parking spaces. Christian G, at Embassy Suites by Hilton Austin Arboretum, responded to this review Dear John H, Thank you for taking the time to share your recent experience at Embassy Suites Austin Arboretum.We’re sorry to hear that certain aspects of your stay did not meet your expectations, particularly regarding parking availability and the atmosphere during breakfast.Parking fees are disclosed across all booking channels as well as in the reservation confirmation prior to booking. Additionally, we do have security on property who actively patrols the hotel to help ensure a safe environment for all guests.Thank you for your loyalty as a Diamond member. We truly appreciate your feedback, as it helps us continue to improve the guest experience.All the Best,Christian GarciaAssistant General ManagerEmbassy Suites Austin Arboretum

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• User:Yenci L

  Trip type: Friends getaway

  Amazing

  28 May 2026

  April and Mark were amazing. They treat the guest so well. I will definitely stay here again when I come back to Austin. Christian Garcia, Owner at Embassy Suites by Hilton Austin Arboretum, responded to this review Dear Yencil 2026,Thank you for taking the time to share your recent experience at Embassy Suites Austin Arboretum.We’re delighted to hear that April and Mark provided such excellent service and made your stay enjoyable. It’s always great to know when our team members leave a lasting positive impression.We truly appreciate your kind feedback and look forward to welcoming you back on your next visit to Austin.Christian GarciaAssistant General ManagerEmbassy Suites Austin Arboretum

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