Hampton Inn & Suites Austin-Downtown/Convention Center

Name: Hampton Inn & Suites Austin-Downtown/Convention Center
Address: 200 San Jacinto Blvd, Austin - TX, united-states
Telephone: +44-204-505-9777
Rating: 4.2

Austin, Austin - TX, United States

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About Hampton Inn & Suites Austin-Downtown/Convention Center

location

The hotel is immersed in the heart of a cultural epicentre in downtown Austin, the capital city of Texas and the 'Live Music Capital of the World'. It is located at the centre of the action, only one block from the Austin Convention Center and within walking distance of over 75 restaurants and nightclubs around Sixth Street. Guests can have an adventure in Austin as they visit the sights, which will easily transform from hip to vintage in the blink of an eye. They can start with the State Capitol of Texas, with its pink granite statehouse, or visit the Lyndon Baines Johnson Library and Museum at the University of Texas - it is all just minutes from this Austin hotel. Guests can get a touch of nature at the Town Lake Hike and Bike Trail, the Lady Bird Johnson Wildflower Center, or nearby Lake Travis. This hotel in Austin is also only a block from arts and culture at the Paramount Theater, or guests can catch one of the many live music festivals throughout the year. They should be sure to ask the team at the hotel for advice on the area's many offerings.

facility

The hotel has 209 rooms, which are located on 16 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers golf. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, callisthenics and aerobics. A spa and solarium are available in the wellness area.

meals

Various dining options are available, including a breakfast room and a café. The restaurant has air conditioning and high chairs for children. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Staff are also happy to provide children's meals.

Amenities at Hampton Inn & Suites Austin-Downtown/Convention Center

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
Common Area
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  Reception
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  Sun Deck
General Services
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  Safe
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Gym

Location

Around this property:

Airport

12000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

733

Very Good

468

Average

142

Poor

Terrible

Recent Reviews: 1483

User:shapgo
Trip type: Couples
Has what you need
12 May 2026
Although this is not a 5 star hotel, you will have an excellent location with wonderful and accommodating staff. You can walk to most places and there are plenty of eateries and stores in the area.The room was kept nice and clean.The breakfast was good and there is coffee and hot water available all day on the second floor.I must shout out to Peyton and Emma who were outstanding with our needs.The rest of the staff was also excellent and made us feel welcomed in Austin.Hope to return. General Manager, Guest Services / Front Office at Hampton Inn & Suites Austin Downtown, responded to this review It is such a pleasure reading your review, shapgo, and knowing you had a fantastic experience with us at Hampton Inn & Suites Austin Downtown! We are especially grateful for your recognition of Peyton and Emma, as well as the rest of our team. Your appreciation for our location, breakfast, and your guest room's cleanliness means a great deal. Thank you for sharing your warm thoughts. We truly hope to welcome you back the next time your travels bring you to Austin!
User:scuber
Trip type: Family
Great Choice!!
24 Mar 2026
This location was not only in great proximity of every need and activity desired, but clean, up to date, and FRIENDLY! Very nice staff. The free breakfast offered many hot choices and appears to even address special dietary needs.The room was clean, comfortable, and up to date. General Manager, Guest Services / Front Office at Hampton Inn & Suites Austin Downtown, responded to this review We are absolutely thrilled by your wonderful review, Scuber! Hearing how much you valued our welcoming atmosphere, prime location, and the comfort of your room brings our entire team so much joy. It is especially rewarding to know that you appreciated the variety at our breakfast and found everything clean and up to date throughout your visit. Thank you for choosing Hampton Inn & Suites Austin Downtown. We would love to welcome you back the next time you're in Austin!
User:Discover602172
Trip type: Business
Terrible service
29 Jan 2026
I never made it to the hotel due to the storm but even though they have a weather waiver policy they are still refusing to give me a refund. When I requested the refusal in writing they are just ignoring my request. General Manager, Guest Services / Front Office at Hampton Inn & Suites Austin Downtown, responded to this review Thank you for sharing your experience, Discover602172. We’re sorry your situation was so frustrating, especially given the circumstances. Your feedback is important to us, and our management team will review your concerns with care. Should you wish to discuss this further, please feel free to reach out to us directly so we may address your concerns more personally. We hope to have the opportunity to provide you with a better experience in the future.
User:Robin M
Trip type: Business
Horrible Customer Service, Rude staff!!!
18 Jan 2026
So disappointing!! Do not stay here!! Extremely rude staff and management who will not listen to your concerns. This company has no idea what customer service is and how to treat guests. General Manager, Guest Services / Front Office at Hampton Inn & Suites Austin Downtown, responded to this review Robinmp8723nj, thank you for sharing your concerns. We’re sorry your experience wasn’t as expected, and your comments have been shared with our team for review. We truly appreciate your feedback, as it helps us identify areas where we can improve.
User:Dale B
Trip type: Business
Excellent choice for a downtown Austin location
18 Jan 2026
Very clean, nice bathroom layout and near a lot of restaurants General Manager, Guest Services / Front Office at Hampton Inn & Suites Austin Downtown, responded to this review Thank you, 923daleb, for sharing your kind feedback! We’re delighted you enjoyed your stay at Hampton Inn & Suites Austin Downtown and appreciated our location and amenities. We hope to welcome you back on your next visit to Austin.