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Hilton Garden Inn BWI Airport

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Hilton Garden Inn BWI Airport

locationAirport Area, Baltimore - MD, United States

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About  Hilton Garden Inn BWI AirportAbout Hilton Garden Inn BWI Airport

location

The hotel offers excellent accommodation in a convenient location near Baltimore Washington International Airport, which is about 4 km away.

facility

The hotel welcomes guests in a 5-storey building with a lift and 158 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a king-size bed and a sofa bed. A minibar and a desk are also available. Additional features include a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can strike that perfect balance between exercise and relaxation in the indoor pool. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, billiards, bowling, a spa and hydrotherapy treatments.

meals

Dining facilities include a restaurant (with high chairs), a breakfast room, a café and a bar. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

 Amenities at Hilton Garden Inn BWI Airport Amenities at Hilton Garden Inn BWI Airport

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Shops

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      Conference Room

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      Room Service

    • -

      Laundry Service

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Spa

  • Business Center and Conferences

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      Business Center

  • Family and Kids

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      Childcare service

  • General Services

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Restaurant

  • Object Information

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      Fax

  • Room Facilities

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      Shower

    • -

      Bathtub

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      Hairdryer

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      Fridge

    • -

      TV

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      Closet

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      Fireplace

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

  • Sport/Entertainment

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      Indoor Pool

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      Swimming Pool

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      Gym

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      Tennis

  • Transfers

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      Airport Transfers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

687

Very Good

292

Average

144

Poor

87

Terrible

63

Recent Reviews: 1273

  • User:Happiness68539570835

    Trip type: Family

    Save yourself the trouble — book somewhere else near BWI.

    rating31 Jul 2026

    Stayed 3 nights at the Hilton Garden Inn BWI and it was a frustrating experience from the moment I walked in.I checked in through the Hilton app ahead of time and selected a first-floor room. When I arrived, I still waited 25 minutes at the desk — only to be told my room had been given away. Staff blamed a system outage, but they had a printout showing me assigned to that room. I was moved to the third floor and told my keys wouldn't be ready for a few hours. I came back at 10 PM after a baseball game and waited another 45 minutes just to get into my room.The room itself wasn't much better. There were stains on the sheets, the blackout curtain was damaged, and the shower wall hadn't been cleaned. The hot tub in the pool area was out of service, and my key wouldn't open the pool doors. There were also unattended children in the pool area with no staff oversight.Service was slow across the board. Calls to the front desk went unanswered. When I passed two housekeeping employees on my floor and asked for a few washcloths, I was told to go down to the front desk and get them myself.For a Hilton property, this fell well short. Two hours of my first night were spent waiting on a room I'd already booked and selected in advance.
  • User:Ashley M

    Trip type: Couples

    FALSE ADVERTISEMENT/MISLEADED ABOUT FEES

    rating18 Jul 2026

    We booked this hotel for the weekend because, although it was more expensive than the surrounding hotels, the listing advertised parking and breakfast, which made it seem worth the extra cost.When we checked in, we were told we had to pay for parking. While this was disappointing since we expected parking to be included, we paid without complaint.After returning from an event that evening, we discovered the hotel parking lot was completely full, despite having already paid for parking. When we called the front desk, we were instructed to park in a different lot that wasn’t even on the hotel property. Paying for parking only to have no available space at the hotel was extremely frustrating.The next morning, we went down for breakfast, believing it was included with our stay as advertised. We had already started making our plates when a server informed us it would cost $15.99 per person. This was surprising because we were told at check-in that breakfast was included.Overall, the biggest issue was the misleading information. We specifically chose this hotel and paid a higher rate because of the advertised amenities, only to find that we had to pay extra for parking, weren’t guaranteed a parking space, and breakfast was not actually included. We hope the hotel updates its listing and communicates these details more clearly so future guests don’t have the same experience
  • User:CJSLubbock

    Trip type: Family

    Not honest about fees

    rating19 Jun 2026

    A big disappointment. Even though the website said complimentary parking, we were told parking was $5/day. hmm, that's a bummer, but sure, just add it to my room. Nope. They can't add it to your room; you have to download an app that collects all your information. (And what's weird is the app never confirmed how much or how often we would be charged.) We asked the front desk guy, but he didn't really speak English and just said we had to pay it. Once inside, you can tell this hotel has seen better days. It's fine, but just average. The air conditioner doesn't work very well, and the room is pretty humid.
  • User:D W

    Trip type: Family

    DO BOOK OVERPRICED.

    rating30 May 2026

    The breakfast isn’t included in your stay but your room is 275+ the pool isn’t outside its in a little room off to the side NOT BIG AT ALL two wet ass couches & side chairs. Breakfast not even free for kids!!! & my soon was almost 400 for ONE NIGHT!!!!! snacks OVERPRICED!!!! a full size candy bar just ONE! $4.50 , pop tarts little half box , $7.50 how are full beverages & candy bars are the same price ?? but the pool almost burned my kids eyes off cause of the over use of chlorine. overall i give this made a 5.5/11 if you got money like that in this economy come here but if you wanna get a bang for your buck go anywhere else but here. & i just stayed here THIS week.
  • User:JuhaUitto

    Trip type: Solo travel

    Convenient stopover

    rating25 Apr 2026

    Stayed here one night ahead of an early-morning flight. It’s very convenient to get to BWI airport. The hotel itself is comfortable and clean, if a bit impersonal.

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