Holiday Inn Boise Airport

Name: Holiday Inn Boise Airport
Address: 2970 W. Elder St, Boise - ID, united-states
Telephone: +44-204-505-9777
Rating: 4.2

Boise Airport, Boise - ID, United States

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About Holiday Inn Boise Airport

location

This city and conference hotel is a 5-minute journey by public transport from the centre of Boise. Guests can enjoy the roaring springs water park, which lies nearby, and Boise University is less than 5 km away. Nearby attractions include the Grove Convention Centre and the Anne Frank Human Rights Memorial, which are both 5 minutes away by public transport. Nampa is a 20-minute drive away and the establishment lies within 5 minutes of Boise Airport.

facility

The hotel has a lift and features 119 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and individually adjustable heating ensure comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests are always kept up-to-date thanks to the daily paper provided. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Guests can recharge and leisurely swim a few laps in the indoor area's heated freshwater pool. Comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, callisthenics, aerobics, a spa and a solarium.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet and a set dinner menu offer culinary delights every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Holiday Inn Boise Airport

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Pets
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  Playground
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Set menu dinner
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Golf
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  Gym
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  Indoor Pool
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  Jacuzzi
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  Sun loungers
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  Sun terrace
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  Tanning Studio/Solarium
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  Tennis

Location

Around this property:

Airport

800.0 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

174

Very Good

Average

Poor

Terrible

Recent Reviews: 319

User:Jennifer J
Trip type: Solo travel
Loved the flexible hours for spa and pool operations..most closed are only 10 to 10 if u r lucky
25 Jun 2026
So friendly and loved the flexible hours to enjoy the spa and pool...very accommodating...great location Soci Assist, Other at Holiday Inn Boise Airport By IHG, responded to this review Hi Jennifer,We’re delighted to hear you enjoyed our friendly service and flexible amenities. It's wonderful to know our location added to your positive experience. Thank you for sharing your feedback!- The Staff at Holiday Inn Boise Airport
User:Simon C
Trip type: Solo travel
Doesn't live up to the hype
12 Jun 2026
This hotel is not nearly as good as it once was. The quality and cleanliness of the rooms have become inconsistent, and you never know what kind of room you will receive. In the past, the experience was reliable and predictable, but that is no longer the case.During this stay, I encountered multiple unacceptable issues, including urine stains around the toilet, towels with visible holes, hair left behind by a previous guest, and a room phone that does not connect to any department in the hotel, including the front desk. It raises the question of what purpose the phone serves if guests cannot use it to contact hotel staff.What was even more disappointing was the lack of response from the front desk when I reported these concerns. The staff member I spoke with appeared completely uninterested in addressing the issues and offered no meaningful assistance. There was no sense of urgency, concern, or commitment to guest satisfaction.Furthermore, I received a text message from the hotel asking about my stay. I took the time to respond and clearly outlined the concerns I was experiencing. However, I never received any acknowledgment or follow-up. If guest feedback submitted through these messages is not monitored or addressed, it is difficult to understand their purpose. Requesting feedback without any intention of responding to or resolving concerns only adds to the frustration and leaves guests feeling ignored.I have included photographs for reference. It is difficult to believe that this is a Holiday Inn property. The overall condition, cleanliness, and level of service felt far closer to a budget motel experience than what I have come to expect from this brand.This stay was extremely disappointing, and unless significant improvements are made, I would have serious reservations about returning or recommending this hotel to others.Staying here feels like a gamble. You may receive a clean, well-maintained room, or you may encounter the issues I experienced. Given the rates being charged, guests should not have to hope for an acceptable room. If you end up paying premium prices for a disappointing experience, consider this review a cautionary warning. IHG Service, Owner at Holiday Inn Boise Airport By IHG, responded to this review Hi Simon C,Thank you for doing business with IHG® Hotels & Resorts and for choosing to stay at the Holiday Inn Boise Airport.We strive to provide a hassle-free travel experience for our guests, and I’m sorry we missed the mark this time. Your satisfaction is our top priority, and we are committed to listening and adapting to your needs. I have shared your feedback with our local team to help improve guest satisfaction.To allow us the opportunity to address this matter further, may I kindly ask you to provide the following details:- Your confirmation number and the name on the reservation- Your IHG One Rewards number (if applicable)- Your contact information, including phone number, mailing address, and email- Any actions taken by hotel management to resolve your concernsPlease send this information to IHGService@ihg.com along with your TripAdvisor username at your earliest convenience.We look forward to hosting you again.Yours in hospitality,Dhalzin D.Case ManagerIHG Hotels & Resorts Service
User:Wander320534
Trip type: Family
Rude Front Desk Manager
07 May 2026
We originally checked in at their Sister hotel, the Holiday Inn express/suites, there was an issue with the room (ants) so they sent us over to this Holiday Inn Boise airport. The front desk person, Josie -Front Desk Manager , was extremely rude. I asked if we were going to get the same rate and she just started firing back at me. I even told her, I am not being confrontational, I’m simply asking.Other than that, the room was very nice and very clean. The next morning, checking out, there were different staff at the front desk and they were all very friendly and very nice. Josie does not project a very positive image for your hotel. Soci Assist, Other at Holiday Inn Boise Airport By IHG, responded to this review Hi Wander320534,We’re sorry to hear about your experience with our front desk team. We strive to provide a welcoming environment for all our guests, and it’s disappointing to learn that we fell short during your stay. We’re glad you found the room to be clean and enjoyed the service from our other staff members. Your feedback is valuable, and we will address this internally to ensure a more positive experience in the future.- The Staff at Holiday Inn Boise Airport
User:Global38306235020
Trip type: Solo travel
My stay was amazing
30 Dec 2025
Staff was really nice and breakfast was amazing. Service during breakfast was great and very nice. Overall great hotel Soci Assist, Other at Holiday Inn Boise Airport By IHG, responded to this review Hi Global38306235020,We’re delighted to hear that you enjoyed your stay with us and appreciated our friendly staff and amazing breakfast. It's wonderful to know that our breakfast service made a positive impression on you. Thank you for your kind words and for choosing our hotel.- The Staff at Holiday Inn Boise Airport
User:Cruiser12457132926
Trip type: Family
Good atmosphere. Felt very welcome.
30 Dec 2025
I had a great time. Staff was amazing. Never had to ask for anything, got everything we needed. Especially the breakfast staff. We ordered off the menu and the food was amazing. Soci Assist, Other at Holiday Inn Boise Airport By IHG, responded to this review Hi Cruiser12457132926,We’re thrilled to hear you had such a great time with us! Our team, especially the breakfast staff, will be delighted to know they made your stay memorable. We look forward to welcoming you back for another amazing experience.- The Staff at Holiday Inn Boise Airport