Extended Stay America Boston Waltham 52 4Th Ave

Recent Reviews: 158

• User:Jill M

  Trip type: Business

  Ask for IRA ☀️

  20 May 2026

  ⭐️⭐️⭐️⭐️⭐️Ira at the front desk of Extended Stay America in Waltham deserves real recognition.He is friendly, personable, professional, and genuinely easy to speak with. What makes Ira stand out is his calm confidence — he handles guests with patience, respect, and a natural sense of hospitality that feels both polished and sincere.He brings a good energy to the front desk without overdoing it. He is helpful, steady, and welcoming in a way that makes the stay feel smoother and more comfortable.Ira represents the hotel very well and is absolutely an asset to the Waltham team. ESA GM, General Manager at Extended Stay America Suites Boston - Waltham - 52 4th Ave, responded to this review Dear Guest, Thank you for sharing your feedback and for taking the time to recognize Ira’s service. We’re pleased to know his welcoming demeanor and thoughtful approach helped make your stay more comfortable. Team members like Ira truly make a difference in creating a positive guest experience, and we’ll be sure to share your kind words with him and the team. It was a true pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management 

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• User:Jennifer F

  Trip type: Family

  Horrible

  12 May 2026

  Stay away from this hotel. It was a horrible experience. It was cheap so that is why I booked this hotel. It was close to where we had to pick up my son The hotel smelled like smoke, the elevator didn’t work. The hallway had falling plaster. The outlet in our room had no cover. The outlet in the bathroom was broken and the light didn’t work that well. The walls had hole and last the smoke detector was covered with tape. Please don’t stay here . ESA GM, General Manager at Extended Stay America Suites Boston - Waltham - 52 4th Ave, responded to this review Dear Guest, We regret that your stay did not leave a better impression. Guest accommodations should be properly maintained and inspected to help ensure a safe and comfortable stay, and we apologize that this was not reflected in your experience. Your feedback has been shared internally to reinforce attention to room readiness, maintenance response, and overall property upkeep moving forward. While we understand the location was convenient for your travel plans, we regret that the remainder of your stay fell short of expectations. We hope you will consider giving us another opportunity to restore your confidence in us.Sincerely,Hotel Management 

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• User:robert s

  Trip type: Solo travel

  Good stay..

  09 Mar 2026

  Stay was great. Nice quick and easy grab and go breakfast station. Room was cozy. Staff was very nice and helpful when I asked for cookware to make my stay more homelike. ESA GM, General Manager at Extended Stay America Suites Boston - Waltham - 52 4th Ave, responded to this review Dear Guest, Thank you for choosing Extended Stay America and for your terrific review. It’s great to hear your stay went well and that everything felt comfortable and convenient. We’re also glad the grab-and-go breakfast and cozy room added to your experience, and that the team was helpful in providing cookware to make your stay feel more like home. We appreciate your kind words and look forward to welcoming you back again soon.Sincerely,Hotel Management

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• User:Fearless10428355971

  Trip type: Friends getaway

  Friendly quiet spot

  21 Feb 2026

  Great staff, affordable rooms, good location.

• User:Fearless10428355971

  Trip type: Solo travel

  Great staff and great value.

  10 Jan 2026

  The staff was friendly and helpful. Great location, close to the highway, very quiet. The beds were comfortable and clean. Not having to order take out was a lifesaver! Got to cook in my room ESA GM, General Manager at Extended Stay America Suites Boston - Waltham - 52 4th Ave, responded to this review Dear Guest, Thank you for sharing your positive experience at Extended Stay America. We are delighted to hear that you found our staff friendly and helpful and that you enjoyed the value, quiet atmosphere, and convenient location close to the highway. It’s wonderful to know the beds were comfortable and clean, and that having an in-room kitchen made your stay more convenient and enjoyable. Providing a comfortable, practical, and welcoming environment is our goal, and your feedback truly motivates our team. We appreciate you choosing to stay with us and hope your next visit is just as pleasant. We look forward to welcoming you back.Sincerely,Hotel Management

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