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Fairmont Copley Plaza

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Fairmont Copley Plaza

locationBack Bay, Boston - MA

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About Fairmont Copley PlazaAbout Fairmont Copley Plaza

Location

This hotel is located just steps from Beacon Hill, Copley Place and the Freedom Trail in Back Bay. Since 1912, the elegant and luxurious hotel has been a symbol of Boston’s rich history.

Facility

The hotel was built in 1912. The hotel has a lift and features 383 rooms and 44 suites. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, translation services, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (for a fee) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna and massage treatments.

Meals

Various dining options are available, including a dining room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Fairmont Copley Plaza Amenities at Fairmont Copley Plaza

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Sauna

LocationLocation

Map preview

Around this property:

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3258

Very Good

1034

Average

428

Poor

222

Terrible

144

Recent Reviews: 5086

  • User:kaliclark217

    Trip type: Business

    Friendly staff and good sized rooms

    rating08 Jun 2026

    Taylor was very friendly at check-in. I arrived after a long day traveling but she improved my mood with how happy she was. Rooms are good sized and nicely appointed. I wish there was a personal fridge - there is just a minibar. My first room was on the second floor right in the front on a busy street so after the first night I asked to move. They moved me to a quieter room, even moving my belongings for me since I was at work all day. Generally happy with my stay!

  • User:Inspiration243028

    Trip type:

    Wedding weekend

    rating07 Jun 2026

    This is a beautiful property with excellent service and amenities. Our only complaint is, there was not enough shower gel for our two night stay. I guess we are just unlucky, because this seems to happen nearly every time we stay in a nice hotel. Please be sure all shower products are topped off before turning the rooms over!

  • User:L S

    Trip type: Solo travel

    Heros and Angels

    rating07 Jun 2026

    First off I should have sent this a few weeks ago but I've been travelling. I was staying at the Westin for a conference but ate lunch / dinner every night at the Fairmont Copley in Oak Long Bar. My last Friday in town I was sitting solo at the bar having lunch and another woman and friend had a medical episode possibly a seizure. Your manager Denise sprang into action quickly, quietly sending a busboy to call security and asking another tall busboy to get a towel with ice cold water and a bucket. I held up my phone and asked if she wanted me to call 911 and she shook her head yes please. Your manager got a chair and laide out the sick guest who was screaming she had to throw up and Denise told her to go ahead don't worry about anything. When the cold towel came she placed it under her nect and the ill guest immediately stopped shaking. The tall bus boy got a bucket and your manager asked for another towel. Your cheif security officer ROBERTO came on the scene and was GREAT and dispatched another guard to wait for the ambulance and assisted Denise in moving the ill guest to the sofa and turning her on her side to make her more comfortable. When the second towel came out Denise placed it on her forehead. When EMS came on the scene Roberto and Denise cleared the way and let them do their jobs. Whomever, reads this @Fairmontcopley HEROS & ANGELS that's all I have to say. I will be staying with you next time when I return to Boston. Thank you for hiring and training such great people!

  • User:jvo3

    Trip type:

    Wonderful experience!

    rating06 Jun 2026

    This hotel is absolutely beautiful! The staff is warm and friendly and welcoming! Our room was spacious and well appointed.

  • User:AntoineGerard2

    Trip type: Business

    Wonderful place

    rating05 Jun 2026

    Every time I stay at the Fairmont Copley Plaza, I admire the beauty of the lobby, the special atmosphere and the quality of service. I love that hotel and strongly recommand it.

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