Hampton Inn & Suites Boston Crosstown Center

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Hampton Inn & Suites Boston Crosstown Center

Name: Hampton Inn & Suites Boston Crosstown Center
Address: 811 Massachusetts Ave, Boston - MA, united-states
Telephone: 0204 505 9777
Rating: 3.7

boston ma, united states

About Hampton Inn & Suites Boston Crosstown Center

location

This hotel warmly welcomes guests in Boston.

facility

The hotel has a lift and features 175 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, a games console and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. There are many ways to relax or stay active at the hotel, including tennis, horse riding, a gym, billiards, aerobics, a spa and a sauna.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.

Amenities at Hampton Inn & Suites Boston Crosstown Center

Facilities (13)

Air conditioningLobby24-hour receptionShopsConference RoomLaundry ServiceGarageElevator/ LiftLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (1)

Spa

Business Center and Conferences (1)

Business Center

Common Area (1)

Game Room

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (5)

ShowerBathtubHairdryerTVToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (3)

Indoor PoolSwimming PoolGym

Transfers (2)

Airport TransfersShuttle Service

Location

Downtown Crossing - Theatre District, Boston - MA, United States

811 Massachusetts Ave

Nearest airport7km

Nearest beach2.5km

What's nearby

Nearest beach2.5km
City centre4km
Nearest airport7km
Nearest airport170km

Check-in from 3:00 PM · Check-out by 12:00 PM

Downtown Crossing - Theatre District, Boston - MA, United States

811 Massachusetts Ave

Nearest airport7km

Nearest beach2.5km

What's nearby

Nearest beach2.5km
City centre4km
Nearest airport7km
Nearest airport170km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.7

Good

1736 reviews

Value
Rooms
Cleanliness
Service

Excellent602
Very Good529
Average301
Poor166
Terrible138

Recent Reviews: 1736

User: 559kristenp
Trip type: Family
Hotel meets Hilton expectations
Pleasantly surprised by the warm welcome, adjacent parking, clean room and delicious Cuban food right next door. Free breakfast and coffee/tea all day. Pool and gym available. The neighborhood is busy and is also about a mile away from Fenway and other notable Boston locations. Uber is close by.Pleasantly surprised by the warm welcome, adjacent parking, clean room and delicious Cuban food right next door. Free breakfast and coffee/tea all day. Pool and gym available. The neighborhood is busy and is also about a mile away from Fenway and other notable…
User: Thomas J
Trip type: Family
Great hotel for our stay
Hotel was great, had to park across the street in garage, staff were friendly and helpful, provided breakfast in the mornings, it was good. Hotel located close to hospital. Lot of traffic noise if you are not used to itHotel was great, had to park across the street in garage, staff were friendly and helpful, provided breakfast in the mornings, it was good. Hotel located close to hospital. Lot of traffic noise if you are not used to it
User: Dreamer21779881907
Trip type: Family
Poor customer service
Here’s a polished version that keeps your concerns clear and firm while sounding fair and credible:I was disappointed with the level of service during our stay.When I arrived to check in, another guest was being assisted by one receptionist. A second receptionist came to the desk and clearly saw me waiting, but she did not acknowledge me or offer to help. After standing there for a couple of minut… Here’s a polished version that keeps your concerns clear and firm while sounding fair and credible:I was disappointed with the level of service during our stay.When I arrived to check in, another guest was being assisted by one receptionist. A second reception…
User: Dino P
Trip type: Family
????? **FIVE GOLDEN STARS FOR CHARMAINE!** ?????
????? **FIVE GOLDEN STARS FOR CHARMAINE!** ?????I don't normally write reviews specifically about one employee, but **Charmaine deserves to be recognized.**I originally called Hilton because I was trying to book a Hilton property in Boston. Unfortunately, the first associate I spoke with was not friendly or particularly helpful. Instead of helping me with my reservation, she transferred me to Hilt… ????? **FIVE GOLDEN STARS FOR CHARMAINE!** ?????I don't normally write reviews specifically about one employee, but **Charmaine deserves to be recognized.**I originally called Hilton because I was trying to book a Hilton property in Boston. Unfortunately, the…
User: R C
Trip type: Family
poor service
the staff was not friendly or helpful, didn’t make us aware of available amenities even after asking. Dulce was rude. the location is next to a hospital/emergency room so that meant we heard sirens ALL NIGHT.the staff was not friendly or helpful, didn’t make us aware of available amenities even after asking. Dulce was rude. the location is next to a hospital/emergency room so that meant we heard sirens ALL NIGHT.

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