Holiday Inn Express & Suites Boston - Cambridge

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Holiday Inn Express & Suites Boston - Cambridge

Name: Holiday Inn Express & Suites Boston - Cambridge
Address: 250 Monsignor O'Brien Hwy, Boston - MA, united-states
Telephone: 0204 505 9777
Rating: 3.9

boston ma, united states

About Holiday Inn Express & Suites Boston - Cambridge

location

This modern hotel is situated at the heart of Cambridge within a short distance of a diverse selection of bars, restaurants and links to the public transport network. It is 3 km to the nearest shops and the centre of Boston.

facility

112 rooms, including 21 suites and 21 single rooms, are located on 8 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. Leisure activities and facilities at the hotel include tennis and golf or, for a fee, a gym. A casino offers fun and entertainment.

meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. A continental breakfast guarantees a great start to the day.

Amenities at Holiday Inn Express & Suites Boston - Cambridge

Facilities (15)

Air conditioningLobby24-hour receptionShopsConference RoomRoom ServiceLaundry ServiceGaragePetsElevator/ LiftLaundryNewspaperParkingSmoking roomsWifi

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (4)

ConciergeLuggage storageMultilingual StaffWheelchair

Hygiene (3)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guests

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (6)

ShowerHairdryerFridgeTVRoom serviceToiletries

Security (1)

Fire extinguishers

Shopping (1)

Souvenir shop

Sport/Entertainment (1)

Events

Location

Cambridge, Boston - MA, United States

250 Monsignor O'Brien Hwy

Check-in from 3:00 PM · Check-out by 11:00 AM

Cambridge, Boston - MA, United States

250 Monsignor O'Brien Hwy

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.9

Good

686 reviews

Value
Rooms
Cleanliness
Service

Excellent226
Very Good277
Average122
Poor42
Terrible19

Recent Reviews: 686

User: Carlos S
Trip type: Business
Terrible management and experience
Manager needs way more training in speaking with people. Terrible service. Good location and it stops there. I’ll pass next time. Sonesta is up the street and going there from now on. Soci A, at Holiday Inn Express & Suites Boston - Cambridge by IHG, responded to this review Hi Carlos S,We appreciate your feedback and are sorry to hear about your experience with our service. Your comments… Manager needs way more training in speaking with people. Terrible service. Good location and it stops there. I’ll pass next time. Sonesta is up the street and going there from now on. Soci A, at Holiday Inn Express & Suites Boston - Cambridge by IHG, re…
User: connectionoah
Trip type: Friends getaway
Generally good, bring earplugs
Front desk staff is friendly, and the room itself was clean and modern. Breakfast was a standard Holiday Inn Express breakfast, though they did have a few things not working (ex; pancake machine). Location near public transit is convenient.The main issue here was the HVAC unit. The very basic control panel doesn’t have an option to constant run the fan- so I was constantly woken up by people talki… Front desk staff is friendly, and the room itself was clean and modern. Breakfast was a standard Holiday Inn Express breakfast, though they did have a few things not working (ex; pancake machine). Location near public transit is convenient.The main issue here…
User: PJ J
Trip type: Solo travel
General Manager ignores you, meanwhile the owner only acknowledges positive reviews.
User: Eileen S
Trip type: Family
Terrible Experience Trying to Book Room
I tried to get information on booking a suite a week ago and the person who answered phone, Alfredo, was very rude. He first gave me pricing, and I said that it was out of my budget. He then proceeded to insist that I go ahead and book it because "What do you expect staying in Downtown?" When I inquired about the potential to plug in a hybrid vehicle, he just kept on insisting and asking if I am r… I tried to get information on booking a suite a week ago and the person who answered phone, Alfredo, was very rude. He first gave me pricing, and I said that it was out of my budget. He then proceeded to insist that I go ahead and book it because "What do you…
User: jenniferw33333
Trip type: Family
Good Day Stay hotel
We did a day hotel stay after arriving early in the morning and leaving around 7pm for a concert. The lobby was small but nice, hallways were grimy and room was a little above average. It was nice to stay there for 8 hours while it was pouring rain. McDonald’s very close and a quick Uber anywhere. IHG Service, Owner at Holiday Inn Express & Suites Boston - Cambridge by IHG, responded to thi… We did a day hotel stay after arriving early in the morning and leaving around 7pm for a concert. The lobby was small but nice, hallways were grimy and room was a little above average. It was nice to stay there for 8 hours while it was pouring rain. McDonald’s…

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