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Kimpton Marlowe Hotel

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Kimpton Marlowe Hotel

locationCambridge, Boston - MA

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About Kimpton Marlowe HotelAbout Kimpton Marlowe Hotel

Location

This hotel is located next to the Charles River and offers easy access to the Charles River walking paths. It is situated 1.6 km, or an easy 15 to 20-minute walk from the Downtown Boston area. It lies just a 5-minute walk from the MBTA station.

Facility

236 rooms are located on 8 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player and WiFi (no extra charge) are provided as well. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Water sports enthusiasts are offered kayaking. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. A spa and massage treatments are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Kimpton Marlowe Hotel Amenities at Kimpton Marlowe Hotel

  • Facilities

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      24-hour check-in

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Massage

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

190

Very Good

30

Average

17

Poor

19

Terrible

10

Recent Reviews: 266

  • User:Lisa H

    Trip type: Family

    Roy Wedding

    rating07 Jun 2026

    A huge shoutout to our doormen Aklilu and Teddy who took exceptional care of my husband and I while we were in attendance for our daughter’s wedding. Thank you so much!! Soci Assist, Other at Kimpton Marlowe Hotel by IHG, responded to this review Hi Lisa,It’s wonderful to hear that Aklilu and Teddy made your daughter's wedding experience memorable for you and your husband. We truly appreciate your kind words and will be sure to pass along your compliments to them. Thank you for sharing your experience with us!- Joe Capalbo, General Manager

  • User:elias t

    Trip type: Solo travel

    The Intercontinental/Kimpton Experience

    rating03 Jun 2026

    I travel to Lahey in Burlington every two months. I usually stay in Burlington close to 'Lahey'. I decided to treat myself as I am platinum/ambassador and have only stayed at 'Intercontinental hotels' for the last twenty years. My first time at a Kimpton was better than I expected. 5*+. Recognition of Club status, upgrade and a hotel that has a wonderful staff. After so many years of staying only at IHG, I am acquainted with many of the General Directors in Europe.I saw the same results when the GM and his staff cover all facets of the hotel prodigiously. The final result is an exemplary stay. The hotel restaurant was marvelous. No need to go out searching for a restaurant. The breakfast was of the same caliber . The rooms were well appointed and sparkling clean. Cozy and top line modern. I just loved the hotel. BTW, I brought my Golden Retriever 'Skye' , who is usually more polite and well-behaved than most people when staying at a hotel. She was in her glory by the attention she recieved.I am coming back this month and I've already booked my stay at my new favorite hotel when I go to Burlington, The Kimpton. I notice everything at an IHG hotel and the professional team with a dash of warmth was the perfect combination.See you next week. Soci Assist, Other at Kimpton Marlowe Hotel by IHG, responded to this review Hi Elias,It’s wonderful to hear that your first experience at a Kimpton exceeded your expectations and that you found our staff and amenities to your liking. We’re thrilled that both you and Skye enjoyed your stay, and we appreciate your loyalty to IHG. We look forward to welcoming you back to your new favorite hotel in Burlington soon.- Joe Capalbo, General Manager

  • User:Joanne C

    Trip type: Family

    Excellent service and convenient location

    rating26 May 2026

    Excellent stay. I loved the social hour from 5 to 6pm, where they give out free wine and you get to meet other guests Soci Assist, Other at Kimpton Marlowe Hotel by IHG, responded to this review Hi Joanne C,Thank you for your amazing review! We're so happy to hear that you enjoyed your stay and appreciated the social hour. It's great to know that the opportunity to meet other guests added to your experience. We hope to welcome you back soon!- Joe Capalbo, General Manager

  • User:540mattyol

    Trip type: Business

    Front Desk Manager

    rating05 May 2026

    I called several times to try and get a pair of shoes I had left from a stay a few weeks prior. The phone was kept on hold and I was not given a definitive answer, so I went to the hotel in person. All of the Front Desk staff were truly very sweet, patient, and accommodating- with the exception of the manager. Sophie was inmediately very short and impatient.She spoke down to me when I provided the dates of my stay, and was clearly very frustrated when she could not find me in the system. Once she found my reservation, I was given the wrong pair of shoes- with another room number on the label of the bag. I told her that these were not my shoes- and her answer was “Well this is all we have.” I told her I left my shoes with one of her colleagues, and she proceeded to raise her voice- I even had to ask for her not to talk to me like that This was after they had already confirmed my name and prior room number. I asked her to please check the bell closet, so she went to look for them there as well. While she walked away, one of the agents at the desk was kind enough to offer me some water, she was very polite. Please ensure that Sophie knows not to speak to a guest like that ever again. It was frankly very disappointing- the stay itself had been fantastic and everyone else was really kind. The shoes were ultimately found, however, I should have not been spoken to like that. Joe Capalbo, General Manager at Kimpton Marlowe Hotel by IHG, responded to this review Thanks for sharing your experience, I'm so sorry that this happened. Sophie is no longer employed at the Marlowe but agree that you shouldn't have been spoken to that way, we take pride in our service and clearly we missed the mark. Thanks for bringing it to our attention.Regards,Joe Capalbo, General Manager, joe.capalbo@ihg.com

  • User:Anne-marie r

    Trip type: Family

    Best Hotel Service in Boston

    rating26 Apr 2026

    Stayed at the Kimpton while celebrating our daughter’s college graduation this past weekend. Huge thank you to Tara and Ben for making it extra special! Joe Capalbo, General Manager at Kimpton Marlowe Hotel by IHG, responded to this review Thanks so much for the amazing review, we are lucky to have Ben and Tara on the team!

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