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The Eliot Hotel

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The Eliot Hotel

locationBack Bay, Boston - MA

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About The Eliot HotelAbout The Eliot Hotel

Location

This hotel is located in the centre of Boston.

Facility

The hotel has a lift and features 95 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, a babysitting service, a childcare service, room service and a laundry service. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A mini fridge, a microwave and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A telephone, a TV, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at The Eliot Hotel Amenities at The Eliot Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1753

Very Good

429

Average

118

Poor

49

Terrible

36

Recent Reviews: 2385

  • User:Jonathan D

    Trip type: Couples

    Maybe 4 stars and not 5

    rating03 Jun 2026

    Very nice smaller hotel in a great location. T location on green line 2-3 blocks away. Staff very helpful and plentiful, quick elevator. Room was one of the “regular” size ones but was sufficient for the two of us. Nice decor. Bathroom okay but def on the very small size. Uni Resto and bar good but omikaze dinner too expensive for what you get. Bill was $600 for the two of us with a bottle of 70 dollar wine. Breakfast buffet similar to a Holiday Inn; need a better effort there. Also: lobby very small but nicely done albeit with fake flower arrangements. Take the next step up and have at least one spectacular fresh arrangement. Would likely return due to staff and location, overall a very nice place to stay. Joseph P, Guest Services / Front Office at The Eliot Hotel, responded to this review I wish to thank this guest for taking the time to review his stay and for the high rating and kind compliments. I also appreciate the helpful feedback regarding some differentiation in expectations. It is something we certainly review and take into consideration. It will be our pleasure to welcome this guest back once again.

  • User:Halina G

    Trip type: Couples

    Best of Boston by a long mile

    rating22 May 2026

    This is the only place we stay in Boston. An establishment that keeps familiar faces is truly invested in the returning customer experience, but I’d suggest this to any newbie for the unique old Euro vibe, the fabulous suites, and incredible service. Plus Uni is an experience unto itself. Top notch food and experience, and can go casual or dressed to the nines and feel perfectly at home. Would beam us there once a week if it was possible. . Joseph P, Guest Services / Front Office at The Eliot Hotel, responded to this review I wish to thank this guest for taking the time to review their stay and for the high rating! It is also always a special delight to welcome back members of our family of repeat guests! It truly is a combination of our enviable location in Boston's super-convenient and elegant Back Bay district; our spacious and comfortable designer suites; and our friendly and caring staff dedicated to personalized service, that together, helps us create exceptional stays. I wish as well that we had a way to "beam" this guest to UNI, our acclaimed Izakaya gastropub that is a culinary adventure to the highest degree! It will certainly be our pleasure to welcome this guest back once again.

  • User:David C

    Trip type: Couples

    Brilliant Boston

    rating12 May 2026

    Stayed 3 nights , 1st-4th. Lovely hotel, very clean, brilliant position . 10 mins walk to Fenway , 2 mins to Newbury St. The best thing about this hotel though , and the one thing that can make or break your stay was the staff. From the bottom to the top , amazing. They can’t do enough for you. We unfortunately mislaid a bag in a taxi on the way to the hotel from the airport. We never got it back but the staff and management went their ends trying to recover it 4 me . It contained important meds and within 2 hours the management had rang round and found where I could get it all replaced in the morning. We will be staying here again and I will recommend. As a side note , if you like sushi there is an unbelievable restaurante tied to the hotel. Expensive but high quality…, Joseph P, Guest Services / Front Office at The Eliot Hotel, responded to this review I wish to thank this guest for taking the time to review his stay and for the kind compliments and stellar rating. Arriving to a hotel after a long journey and realizing an item is lost can be very stressful. As a hotel dedicated to personalized service, our friendly and genuinely caring staff empathizes with our guests when there are any concerns. I'm delighted we were able to help this guest recover what he needed so quickly so he could proceed with his visit in Boston. It will certainly be our pleasure to welcome this guest back once again.

  • User:courbcyr

    Trip type: Family

    Home away from home.

    rating11 May 2026

    Home away from home. Stay after Stay, year after year, they know how to make you feel at home. Since November 2020,3,4,5,6 times a year, same room, same welcome - warm and friendly.Front desk, Lisa, Joseph,… To name some leaves some out. They’re all wonderful. Joseph P, Guest Services / Front Office at The Eliot Hotel, responded to this review I wish to thank this guest for taking the time to review his stay and for the stellar rating. It is always also such a special delight to welcome back members of our family of repeat guests. That this guest's experience remains consistent over so many visits is something we find great satisfaction in. We certainly look forward to welcoming this guest back to his home in Boston once again.

  • User:Marilyn C

    Trip type: Family

    I love the Elliot!

    rating10 May 2026

    This is a jewel of a small boutique hotel. Wouldn't stay anywhere else in Boston, given the price, elegance, superb friendly staff, and excellent location. Joseph P, Guest Services / Front Office at The Eliot Hotel, responded to this review I wish to thank this guest for taking the time to review her stay and for the high rating! It is always very gratifying for us to know when guest have had such a positive stay. I'm delighted we check off so many boxes and look forward to welcoming this guest back once again!

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