Napa Valley Marriott Hotel & Spa

Name: Napa Valley Marriott Hotel & Spa
Address: 3425 Solano Ave, California Wine Country - CA, united-states
Telephone: +44-204-505-9777
Rating: 4.1

Napa, California Wine Country - CA, United States

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About Napa Valley Marriott Hotel & Spa

location

This hotel is located in Napa Valley.

facility

The hotel has a lift and features 275 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, room service, a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Guests can relax and enjoy the sun loungers and parasols provided. The hotel offers outdoor sports, including cycling/mountain biking, tennis, golf and fishing. Water sports enthusiasts are offered canoeing. Guests can enjoy a wide range of indoor sports, including a gym, bowling, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Napa Valley Marriott Hotel & Spa

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
Beauty and Spa
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  Massage
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Picnic area
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Closet
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  Fireplace
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  Room service
Security
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  Fire extinguishers
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Gym
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  Events

Location

Around this property:

Centre

500 m

Airport

102000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

934

Very Good

711

Average

308

Poor

129

Terrible

Recent Reviews: 2158

User:Flyer483320
Trip type: Family
Not on the expected level
09 Apr 2026
I stayed at the Napa Valley Marriott for $270 a night and was disappointed. The room was average and the bathroom not clean. I was surprised by a bill full of taxes and fees. Food options were surprisingly poor, though the pool was nice—just no staff around. I was misled about the daily credit and got no info on breakfast. Overall, poor service and not welcoming—the worst Marriott I’ve visited as a Bonvoy member. I was surprised by additional taxes and fees on the final bill, besides a $60 destination fee. Dining options were limited, though the pool was pleasant, even if unattended by staff. I was also misinformed about the daily credit and received no details about breakfast. Overall, the service was not on the expected level and felt lacking, and the stay fell short of what I usually expect from a Marriott property. Brent Larkin, Other at Napa Valley Marriott Hotel & Spa, responded to this review Thank you for your feedback and for your loyalty as a Bonvoy member. We truly appreciate it. I am very sorry that your stay did not meet expectations, as this is not the level of experience we strive to provide.I regret the concerns you encountered with room cleanliness and overall condition, and these will be addressed directly with our housekeeping team.Regarding your bill, we understand that taxes and fees can be frustrating. These are standard for the Napa market and are disclosed at the time of booking. That said, we recognize the importance of ensuring they are clearly explained at check in as well. Our 30 dollar daily Destination Amenity Fee includes a 20 dollar daily food and beverage credit along with other amenities, and I apologize that this was not communicated clearly during your stay.While we do offer dining through our restaurant and poolside service via Little Summer, I am sorry if availability did not meet expectations during your visit. Our full pool season with dedicated staff and bar service begins next week, and we will also review coverage to ensure a more consistent experience moving forward.We appreciate your candid feedback and will be sharing it with our team as we continue to improve. We hope to have another opportunity to provide you with the level of service you expect from Marriott.
User:Wendy R
Trip type: Business
Great Service!
20 Feb 2026
We had a work meeting and everyone was so helpful and pleasant! Blossom at the front desk, Joanne in food/bev, and Phoebe with IT. Amazing!! Brent Larkin, Other at Napa Valley Marriott Hotel & Spa, responded to this review Thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear that your work meeting was such a positive experience and that our team helped make your stay memorable.I truly appreciate you recognizing Blossom, Joanne, and Phoebe and I will be sure to share your kind words with each of them. It’s always rewarding to hear when our team’s dedication and teamwork stand out to our guests, and I know they will be grateful for the acknowledgment.We hope to have the opportunity to welcome you back to Napa again soon, whether for business or a little relaxation in wine country!
User:TeeW123
Trip type: Couples
Up a river, no paddle!
15 Jan 2026
Shout out to staff at Napa Valley Marriott who helped us with our reservation on the weekend 101 got shut down from the King Tides. We got stuck in San Rafael with nowhere to go. We called Napa Valley Marriott and the receptionist and Manager helped us with the reservation. Kudos for helping us. We will be back! Brent Larkin, Other at Napa Valley Marriott Hotel & Spa, responded to this review Thank you so much for your wonderful shout-out. What a weekend that was with the King Tides! We’re really glad our team was able to help you when you were in a tough spot and get you safely settled in with us. Situations like that are exactly why our team is here, and it means a lot to hear that their care made a difference for you.We truly appreciate your kind words, and we’re thrilled to know you’ll be back! We’ll be ready to welcome you next time, hopefully under much calmer conditions!
User:Jpatrick D
Trip type: Family
Rude supervisor at the bar
09 Dec 2025
The boss at the VINeleven bar/restaurant is extremely rude. The hotel would be wise to move on to somebody who is nicer to their customers that have a choice of where to spend money. Brent Larkin, Other at Napa Valley Marriott Hotel & Spa, responded to this review Thank you for bringing this to our attention. I’m very sorry to hear about your experience at Little Summer, and I sincerely regret that the interaction you described did not reflect the level of hospitality we expect from our leadership team.Your feedback is taken seriously, and I would truly appreciate the opportunity to better understand what occurred so we can address it appropriately. If you are willing, I would welcome a direct conversation at your convenience. Please feel free to contact me at the hotel at 707.254.3304.Thank you again for sharing your experience, and I hope we have the opportunity to speak and work toward a better impression moving forward.
User:Christopher F
Trip type: Family
Great customer service & overall experience
17 Nov 2025
We had a wonderful experience and it was because of Gaby at the front desk, who checked us in. There was a slight mixup in our reservations, which was our fault. She went above and beyond to fix it. She put us in an awesome room, checked on us to make sure that we were enjoying our stay and sent us a welcome package. She went above and beyond and we really appreciated it!. Thank you Gaby for the outstanding customer service!.Chris and Wendy Ferraro Brent Larkin, Other at Napa Valley Marriott Hotel & Spa, responded to this review Thank you so much for sharing your experience with us! We’re delighted to hear that your stay turned out to be a wonderful one and that our team was able to assist in getting everything sorted with your reservation. I’m glad Gaby was able to help ensure you were comfortable and set up for an enjoyable visit! I’ll be sure to share your kind feedback with her.It’s great to know you loved your room and the overall experience here at the Napa Valley Marriott. Our goal is always to provide a relaxing, welcoming environment for every guest, and feedback like yours lets us know we’re on the right track.We truly appreciate you choosing to stay with us, and we hope to have the pleasure of welcoming you back on your next trip to beautiful Napa Valley.