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Acme Hotel Chicago, Outset Collection By Hilton

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Acme Hotel Chicago, Outset Collection By Hilton

locationDowntown, Chicago - IL

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About Acme Hotel Chicago, Outset Collection By HiltonAbout Acme Hotel Chicago, Outset Collection By Hilton

Location

This hotel is located right in the heart of Chicago.

Facility

The hotel has a lift and features 130 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Acme Hotel Chicago, Outset Collection By Hilton Amenities at Acme Hotel Chicago, Outset Collection By Hilton

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

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      Golf

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      Gym

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      Jacuzzi

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      Sauna

LocationLocation

Map preview

Around this property:

Beach

2.4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3392

Very Good

1157

Average

266

Poor

85

Terrible

55

Recent Reviews: 4955

  • User:brian b

    Trip type: Business

    Restless in Chicago

    rating02 Jun 2026

    4th floor street side (City View), OMG! stayed 4 nights and the street sound is "awakening" all night. Sirens, Horns, car radios, motorcycles and even an electric guitarist on the next block with an amplifier, who plays every night until 1 am. How do i know 1 am? Because you can't help but be awake. Probably the worst sleeping experience over 4 nights i've ever had. Keep this in mind. I was street side. I assume deeper into the hotel it is fine. Location - i did enjoy the many restaurant options close by, 6-8 blocks to lake Michigan edge and walking/running path. 5-6 blocks to a whole foods. hotel was fine, nothing special, no lobby other than a check in desk.

  • User:Jeff L

    Trip type: Solo travel

    Great location great staff great value

    rating14 May 2026

    Extremely convenient location in Chicago (River North) - convenient to all major attractions. Numerous restaurants nearby. Exceptional service at front desk. - which helped me print some documents I needed at very last minute for an appoitment. Downside was only one elevator working which made checkout a challenge for those on lwoer floors. Good value price wise. I feel rooms could be a little fresher paint wise. Cynthia Davis, Owner at ACME Hotel Chicago, Outset Collection by Hilton, responded to this review Hi Jeff!Thanks for taking the time to share your feedback with others. We greatly appreciate the props, and we're glad you enjoyed the easy access to Chicago and its offerings. We hope you'll come see us again!

  • User:rhhester

    Trip type: Solo travel

    Good Value

    rating02 May 2026

    Cute little hotel with a great location in Streeterville. Close to the Grand Station and lots of good bars and restaurants. It was quiet at night. The room is small and the mattress was lumpy. The bathroom mirror has giant lipstick lips that glow at night.... super creepy. On the plus side there is a small fitness center and even a hottub in the basement but the hottub was dirty. There is no coffee in the room but a coffee shop downstairs. It did the job for a quick Chicago trip and was the most affordable option.

  • User:DaveMSN

    Trip type: Couples

    Fantastic for the City

    rating25 Apr 2026

    Simple, with a measured funky vibe that they pull off (think 60's wannabe's). Very friendly and helpful staff. Small city room, but good bed, design and our non-street room was surprisingly quiet on a loud Friday night. Clean but a little worn, and more than worth the $100 less than competing rooms. Not much for amenities, but we are not in downtown Chicago for hotel lotions. Everything is walking distance. Use SpotHero for parking. Cynthia Davis, Owner at ACME Hotel Chicago, Outset Collection by Hilton, responded to this review Hi Dave! We're glad you enjoyed your stay, and appreciate you sharing your experience with others! We're always super happy when people get our vibe, and we[re glad that everything was to your liking. We are actually making some aesthetic improvements as we speak - so come back and see us again!

  • User:Kevin K

    Trip type: Business

    Great hotel!

    rating23 Apr 2026

    Great hotel! Worked with Mike and Val!! Cynthia Davis, Owner at ACME Hotel Chicago, Outset Collection by Hilton, responded to this review Hi Kevin! Glad to here you had a good experience at ACME! And that Mike and Val were helpful. We'll be sure to let them know! We hope to see you again in the future!

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