Country Inn & Suites By Radisson, Tinley Park, Il

Recent Reviews: 674

• User:67Hotelguest

  Trip type:

  Disappointed

  23 May 2026

  Day 1 our toilet wouldn’t flush correctly; fill with water, slowly go out and toilet paper wouldn’t go down. Front desk said it was normal nothing they could do. Day 2 I complained to a new person as our toilet was still not working properly; we were going down to the 1st floor to use the restroom. Thankfully they sent someone to fix it a couple hours later. Biggest issue was cleanliness of the room; there were sticky parts in the living room carpet, under the pull out couch made me want to puke; so much dirt and trash. The walls were dirty and the bathroom vent was full of dust. We picked it for the space in the room, but won’t return due to this experience. Monty Patel, General Manager at Country Inn & Suites by Radisson, Tinley Park, IL, responded to this review Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay.We understand how frustrating it must have been to deal with a malfunctioning toilet, especially when your initial concern was not properly addressed. We’re glad it was eventually repaired, but regret the inconvenience it caused.We are especially disappointed to hear about the cleanliness concerns you described. The condition of the carpet, walls, and bathroom vent is unacceptable and not reflective of our standards. Your comments have been shared with housekeeping and management for immediate review and corrective action.We appreciate you bringing this to our attention and are very sorry that this experience has impacted your decision not to return.

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• User:Clint N

  Trip type: Family

  Worst place ever!

  20 May 2026

  This was the worst motel I have ever stayed at! We show up at 4pm to get our room. Johnnie at the front desk can not speak English and told us our room was not cleaned yet and to come back in an hour. We came back an hour later and waited 45 minutes to get are room, which was still extremely dirty with garbage left from previous people. The bed mattress has a blood stain on it from top that soaked thru to the bottom 2 feet in diameter. The pull out sofa had black mold on mattress and frame. Johnnie told us we had no other choice all the rooms were books. The entire facility was horribly disgusting! We could not go bare foot in room due to how dirty the floor was, the screens on windows were torn and windows would not shut! When we got up in the morning my kids could not breathe and they felt sick until they went out to get fresh air. Then the breakfast was so bad and gross that eating out of a dumpster would have been better. All for $326 which I have stayed in $49 a night that were way nicer. Then they would not discount us for the night. This place should be shutdown by the state and the people who run this place should never be allowed to work anywhere near motels or food service! That place has to be the worst motel ever! Thanks for nothing! Monty Patel, General Manager at Country Inn & Suites by Radisson, Tinley Park, IL, responded to this review Thank you for sharing your experience. We are very sorry to hear about the condition of your room and the issues you encountered during your stay.The cleanliness and maintenance concerns you described—including the condition of the mattress, sofa, floors, and windows—are completely unacceptable and do not reflect the standards we expect to provide. We also regret the delay at check-in and that your room was not ready or properly cleaned upon arrival.We apologize as well for the discomfort your family experienced and for the disappointment with breakfast. This is not the experience we want any guest to have. Your feedback has been escalated to management for immediate review of housekeeping, maintenance, and overall property conditions.We truly regret your experience and appreciate you bringing these serious concerns to our attention.

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• User:klindsley

  Trip type:

  Stay elsewhere

  19 May 2026

  The worst hotel experience for families, room not taken care of No towels and pool is disgusting with little to no ventilation and smelled of sewer. Monty Patel, General Manager at Country Inn & Suites by Radisson, Tinley Park, IL, responded to this review Thank you for your feedback. We’re very sorry to hear about your experience.The concerns you shared regarding the condition of your room, lack of towels, and the pool environment are extremely disappointing and not acceptable. We understand how important cleanliness and proper maintenance are, especially for families, and we regret that we did not meet those expectations.Your comments have been shared with management for immediate review and corrective action. We sincerely apologize for your experience and appreciate you bringing this to our attention.

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• User:Jet56749744105

  Trip type:

  Avoid this property if you have any other choice

  12 Apr 2026

  The property was filthy. There were big stains on the hallway carpets, and they looked like they hadn't been vacuumed in about a month. The breakfast was almost inedible. When we got to our room, the toilet was clogged, and when we notified the front desk they offered to give us a plunger so we could take care of the issue ourselves. There was also a big bag of trash that was left in the hallway outside our door for almost an entire day. The fitness center never had fresh towels or water, and the sanitizing wipes that are supposed to be used on the machines when you're finished were completely dry, so they were essentially useless. Monty Patel, General Manager at Country Inn & Suites by Radisson, Tinley Park, IL, responded to this review Thank you for your detailed feedback. We sincerely apologize for the condition of the property and the experience you had during your stay.The cleanliness issues you described—from the hallway carpets to the trash left outside your room—are unacceptable and do not reflect our standards. We are especially sorry about the condition of your room upon arrival, including the clogged toilet and the way the situation was handled. Being offered a plunger instead of immediate assistance is not the level of service we strive to provide.We also regret that the breakfast did not meet expectations and that the fitness center was not properly maintained with essential items like towels, water, and sanitizing supplies.Your concerns have been shared with our management team for immediate review and corrective action across housekeeping, maintenance, and service. We truly appreciate you bringing this to our attention and are very sorry your stay was impacted.

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• User:388reb

  Trip type:

  Great place to stay

  19 Jan 2026

  Friendly staff clean rooms good breakfast quiet hallways I did not use the pool or spa however people talking about it seemed to have a great time Monty Patel, General Manager at Country Inn & Suites by Radisson, Tinley Park, IL, responded to this review Thank you for your kind review! We’re happy to hear you enjoyed our friendly staff, clean rooms, good breakfast, and quiet hallways. It’s great to know other guests were enjoying the pool as well. We appreciate you choosing Country Inn & Suites Tinley Park and hope to welcome you back again soon.

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