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Courtyard Chicago Downtown/Magnificent Mile

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Courtyard Chicago Downtown/Magnificent Mile

locationDowntown, Chicago - IL

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About Courtyard Chicago Downtown/Magnificent MileAbout Courtyard Chicago Downtown/Magnificent Mile

Location

This hotel is located in the heart of Chicago.

Facility

The hotel has a lift and features 306 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, callisthenics, aerobics, a spa and a sauna. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily.

Amenities at Courtyard Chicago Downtown/Magnificent Mile Amenities at Courtyard Chicago Downtown/Magnificent Mile

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1246

Very Good

607

Average

141

Poor

54

Terrible

28

Recent Reviews: 2076

  • User:Corbin G

    Trip type: Couples

    Solid value for the area

    rating24 May 2026

    Staff was very friendly. Location was super close to either so many of the things we wanted to do, or at least the red line. Our room was clean, and well kept. The love seat isn't terribly comfortable, but the bed slept well. If you're a light sleeper you will be awoken to the sound of police/fire/ambulance sirens throughout the night but I suspect that is going to be true for any hotel in the city. The price was good compared to most of the other local hotels. My wife found the starbucks in the lobby very convenient. Didn't get a chance to use the pool or gym because we wore ourselves out walking during the day. Grab a bagel sandwich at Gotham just 2 blocks away for breakfast. They were delicious.

  • User:DailyMantra

    Trip type: Family

    Not new but clean with excellent service

    rating19 Mar 2026

    The pros: Great location. Easily walkable to lots. Friendly and attentive front desk staff who are very centered on customer service. Front desk delivered requested items to room quickly. The room was clean and spacious. Nice gym with lots of equipment. Fast elevators. The cons: My weirdest complaint is kind of my own fault. There was a mixup with our booking and we were originally out in the wrong kind of room. When I went downstairs to have them change our room they asked if we minded an ADA shower. I envisioned a roll in shower. What we actually got was a shower so small you couldn’t move in it. There was a rear mounted fold down bench taking up space on the back wall. The shower gel, etc was mounted in the middle of the wall. In the front there were shower bars. Then side of the shower where the faucet is was a handheld mounted shower head. It stuck out about 6”. With all of these pieces there was a spot in the middle you could stand and barely turn around rubbing on the shower curtain. Aside from that, the hotel isn’t newly renovated. There are chips, dings and scratches. The bathroom a vanity was tiny. The pool is very small. For some weird reason there was a lot of vocal noise heard in the bathroom, but not the bedroom. The towels are thin and not at all absorbent. We were constantly waiting on the valet service.

  • User:Lynelle D

    Trip type: Business

    Very noisy, few amenities, cleaning needed, not acknowledged as a long time Marriott member, coffee shop closed…

    rating11 Mar 2026

    Located in downtown Chicago, ambulance and police sirens were going off nonstop for 48 hours. This really disturbed our sleep. Upon arriving they didn’t know we were Marriott members so directed us to purchase water until another customer came up and they offered him two bottles of water free. Coffee not available (Starbucks onsite closed) unless seated in the dining area. Certain areas dirty: soap scum in tub, crumbs on floor.

  • User:letsgo12

    Trip type: Family

    Great location for the price

    rating17 Dec 2025

    Wonderful hotel. Our room was so quiet!! Beds comfortable. We needed more towels and they brought them right up. Restaurant was very good. Just VERY slow for breakfast! Waited 20 minutes for a table and 45 min for our food. Loved the location. I would stay on Michigan Ave. if the price was right though. Starbucks was cute and got our orders right each time.

  • User:49rodrigoo

    Trip type: Family

    Lack of better service

    rating18 Oct 2025

    The location is fantastic, the Starbucks inside is very convenient, and a parking lot is connected.Don't put your car on the Valet at all. Took me half an hour to get my car when I asked for it. Park it on your own. Rooms are not cleaned every day. So, remember that convenience is the only differential; all the rest is TOO basic.

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