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Courtyard Chicago Highland Park/Northbrook

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Courtyard Chicago Highland Park/Northbrook

locationNorth Shore, Chicago - IL

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About Courtyard Chicago Highland Park/NorthbrookAbout Courtyard Chicago Highland Park/Northbrook

Location

This hotel is located in Chicago, right on the beach.

Facility

The hotel has a lift and features 149 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. There is a telephone, a television with satellite channels, a radio, an alarm clock and WiFi in the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, aerobics, a spa and a sauna. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Courtyard Chicago Highland Park/Northbrook Amenities at Courtyard Chicago Highland Park/Northbrook

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

52

Very Good

60

Average

33

Poor

5

Terrible

9

Recent Reviews: 159

  • User:sue f

    Trip type: Friends getaway

    Avoid ifpossible even for one night

    rating07 Aug 2025

    Seriously in need of update . Air conditioner was so loud alln0ght couldn’t sleep. Strange order in hallway . Amd last but n-t least no installation between rooms nor wind[ws . So could hear neighbors- tv and the busy hwy 41 outside . No ameneties I. bathroom. Toilet looked out 0f the 1980s was very low . Npt exactly cheap

  • User:paularI7809QI

    Trip type: Couples

    Close ans convenient to Ravinia

    rating19 Jun 2025

    Very average property. Basic utilitarian rooms. Not what we've come to expect from Marriott. The room was clean and the location very convenient to Ravinia. The shuttle to Ravinia was convenient but runs late due to the volume of traffic. From desk staff a bit stressed.

  • User:gailbM1045AU

    Trip type: Couples

    Mediocre experience with TERRIBLE staff!

    rating19 Apr 2025

    The room had recently been redecorated and was quite nice BUT the person who checked us in was rude, condescending and unhelpful. The so called "food" options were terrible to the point of being inedible. There is a pool, but no hot tub. The rooms near the highway are noisy, and its impossible to regulate the heat! Overpriced and poorly staffed! Jessica A, General Manager at Courtyard by Marriott Chicago Highland Park/Northbrook, responded to this review Thank you for your feedback. We appreciate you taking the time to share your experience, and we’ve reached out to you directly to address your concerns.

  • User:David H

    Trip type: Business

    Disgusting Water In Rooms

    rating11 Mar 2025

    I stayed here 3-5 March 2025. A fairly soulless place. The water in my room was disgusting with a milky appearance and they did not even provide bottled water in the room. When I spoke to the receptionist on 2 occasions they were indifferent saying that maybe i could pick up some water from the gym - not what you expect from a $150+ a night hotel. The breakfast was shabby too. I tried to submit my review on Marriot Bonvoy but their website didn't work - I am not surprised they did noy send me a feedback form. After 20+ years with Marriott this was disappointing. Jessica A, General Manager at Courtyard by Marriott Chicago Highland Park/Northbrook, responded to this review Thank you for sharing your experience with us. We deeply regret that your stay did not meet your expectations, and we sincerely apologize for the issues you encountered with the water in your room and the service provided. This is certainly not the experience we aim to offer, especially for our valued guests who have been loyal to Marriott for many years.Your feedback about the breakfast and the difficulties with the feedback form are also very concerning, and we will be sure to address these issues with our team. We take your comments seriously and will work diligently to improve these areas to ensure we provide the level of service you expect and deserve.We appreciate your loyalty over the past 20+ years and hope you will consider giving us another chance to provide a better experience in the future.

  • User:David L

    Trip type: Family

    A good value for the price

    rating26 May 2024

    Courtyard We stayed three nights and while the motel was neat and clean, there are some improvements in the building that could be made. Our room was okay but the lighting was very bright and there was no way to control that. The shower head didn’t work right and the sink faucet was a challenge. Parking near our entrance door was a real problem. Since this lot is narrow for the building not sure it can be improved. Our check in and check out was very good. The check in person was very good and helpful. One of the best we have encountered at a Courtyard.

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