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Crowne Plaza Chicago Sw - Burr Ridge

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Crowne Plaza Chicago Sw - Burr Ridge

locationSuburb, Chicago - IL

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About Crowne Plaza Chicago Sw - Burr RidgeAbout Crowne Plaza Chicago Sw - Burr Ridge

Location

This hotel is located right in the heart of Burr Ridge.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a whirlpool bath, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex guarantees comfortable swimming with its soothing salt water and indoor and outdoor pools. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, aerobics and a sauna.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Crowne Plaza Chicago Sw - Burr Ridge Amenities at Crowne Plaza Chicago Sw - Burr Ridge

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Saltwater Pool

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      Sauna

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      Sun loungers

    • -

      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

89

Very Good

23

Average

8

Poor

8

Terrible

11

Recent Reviews: 139

  • User:Evan S

    Trip type: Business

    Sang

    rating02 Jun 2026

    I had an absolutely wonderful stay at this hotel and would highly recommend it to anyone looking for comfort, cleanliness, and outstanding service. From the moment I arrived, the staff made me feel welcome with their friendly and professional attitude. Check-in was quick and easy, and every employee I encountered throughout my stay was helpful and attentive.The room was spotless, spacious, and beautifully maintained. The bed was incredibly comfortable, providing a great night’s sleep after a long day. I also appreciated the modern amenities, reliable Wi-Fi, and thoughtful touches that made the room feel both luxurious and relaxing.The hotel’s location was another major highlight. It was conveniently located near restaurants, shopping, and local attractions, making it easy to explore the area without spending too much time traveling. Despite being close to everything, the hotel remained quiet and peaceful, creating the perfect environment to unwind.The breakfast exceeded my expectations with a wide variety of fresh and delicious options. The dining area was clean and well organized, and the staff worked hard to ensure everything was stocked and ready for guests.What truly sets this hotel apart is its commitment to customer satisfaction. Every detail seemed carefully considered, and it was clear that guest comfort is a top priority. My experience was exceptional from start to finish, and I will definitely stay here again on future visits. Thank you to the entire team for making my trip so enjoyable and memorable! General Manager, Owner at Crowne Plaza Chicago Sw - Burr Ridge By IHG, responded to this review Dear Guest,Thank you for your incredible review! We are truly honored by your kind words and thrilled to hear that every aspect of your stay exceeded expectations. From our friendly and attentive team to our clean, comfortable accommodations, it is wonderful to know that we helped make your visit both relaxing and memorable. We are especially pleased that you enjoyed the convenient location, comfortable bedding, breakfast offerings, and the thoughtful details throughout the hotel. Providing exceptional hospitality and ensuring our guests feel welcomed and valued are at the heart of what we do, and your feedback is a tremendous encouragement to our entire team. Thank you for choosing to stay with us and for your recommendation. We look forward to welcoming you back for another outstanding stay in the futureSincerely, Guest Service Representative

  • User:Elsha P

    Trip type: Friends getaway

    Amazing

    rating23 Apr 2026

    Great place Sam was great bar and he also gave us lovely breakfast General Manager, Owner at Crowne Plaza Chicago Sw - Burr Ridge By IHG, responded to this review Dear Guest,Thank you for your wonderful review. We are delighted to hear that you had such a great experience and that Sam made a positive impression with his service at the bar and breakfast. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share them. We look forward to welcoming you back again soon.Sincerely, Guest Service Representative

  • User:Binu P

    Trip type: Friends getaway

    Vacation z zzz

    rating16 Apr 2026

    Great place to spend . The swimming pool is good during the weekend. Sam was great at the bar he makes nice cocktails. Food is great too. General Manager, Owner at Crowne Plaza Chicago Sw - Burr Ridge By IHG, responded to this review Dear Binu,Thank you for your kind feedback. We are delighted to hear that you enjoyed your vacation and had a great time at the pool over the weekend. It is wonderful to know that Sam made your experience even better with his cocktails and that you enjoyed the food as well. Your comments mean a lot to us, and we look forward to welcoming you back again soon.Sincerely, Guest Service Representative

  • User:Alishia H

    Trip type: Family

    Would definitely recommend!!!!!

    rating13 Apr 2026

    We had such a wonderful stay at the Crowne Plaza, and I just had to leave a review because Anthony truly made our experience so special. Even though they were very busy, he was so friendly, welcoming, and genuinely helpful from the moment we arrived. You can tell he truly cares about the guests and takes pride in making sure everyone feels comfortable.He really went above and beyond to make sure everything we needed was taken care of, and that kind of kindness and attention does not go unnoticed. It made our whole stay feel so easy, relaxing, and stress-free.Our room was spotless, and the second we opened the door it smelled so fresh, clean, and pleasant, which instantly gave us that comfortable “we can finally relax” feeling after a long day. The heated pool and gym were another highlight of our stay. The pool was the perfect temperature, clean, and so relaxing—it was such a nice way to unwind and enjoy some downtime. The gym was also very clean, well maintained, and had everything we needed for a great workout. Both areas were kept in excellent condition and really added to the overall comfort and quality of our stay.Thank you so much, Anthony, for making our stay at the Crowne Plaza so memorable and peaceful. It’s people like you that make guests want to come back. I would absolutely recommend staying here and will definitely be recommending this hotel to family and friends. General Manager, Owner at Crowne Plaza Chicago Sw - Burr Ridge By IHG, responded to this review Dear Alishia,Thank you for your wonderful feedback. We are delighted to hear you had such a memorable and relaxing stay, and that Anthony made such a positive impression with his friendly and attentive service. It is truly rewarding to know his efforts helped make your experience smooth and stress-free. We are also glad you enjoyed the cleanliness of your room, as well as the heated pool and well-maintained gym. Your kind words and recommendation mean a great deal to us, and we look forward to welcoming you back again soon.Sincerely, Guest Service Representative

  • User:JasonB3326

    Trip type: Business

    Orchestra trip!

    rating11 Apr 2026

    Our breakfasts were great due to Will! General Manager, Owner at Crowne Plaza Chicago Sw - Burr Ridge By IHG, responded to this review Dear Jason,Thank you for your kind feedback. We are glad to hear you enjoyed your stay during the orchestra trip and that Will made your breakfast experience especially great. We will be sure to share your appreciation with him. We look forward to welcoming you again in the future.Sincerely, Guest Service Representative

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