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Holiday Inn & Suites Chicago Northwest Elgin

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Holiday Inn & Suites Chicago Northwest Elgin

locationSuburb, Chicago - IL

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About Holiday Inn & Suites Chicago Northwest ElginAbout Holiday Inn & Suites Chicago Northwest Elgin

Location

This hotel welcomes guests in Elgin.

Facility

The hotel has a lift and features 243 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a double bed and a sofa bed. A safe and a desk are also available. A refrigerator, a microwave and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and a sauna.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.

Amenities at Holiday Inn & Suites Chicago Northwest Elgin Amenities at Holiday Inn & Suites Chicago Northwest Elgin

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

124

Very Good

82

Average

33

Poor

8

Terrible

10

Recent Reviews: 257

  • User:Doug M

    Trip type: Family

    Stay away from the bridal suite!

    rating07 May 2026

    Our house being painted so we booked last minute at this hotel via Priceline. We are a couple in our 70’s but the desk attendant checking us in felt it necessary to tell us NO PARTIES allowed. Ignoring the odd comment, we went to our room number 426 and tried to sleep. We awoke at 6am to a huge ruckus in the adjoining room with a common door. Turns out they put us next to the bridal suite where you heard non stop talking and laughing from 10+ woman. My hearing isn’t great but even from the bed it was impossible to sleep from the noise. We complained but there was no change other than the manager comped our breakfast. Today we went across the street to the Motel 8 and hope to have a better experience. We also won’t have pay for breakfast. Soci Assist, Other at Holiday Inn & Suites Chicago Northwest - Elgin By IHG, responded to this review Hi Doug,We sincerely apologize for the inconvenience you experienced during your stay. It’s disappointing to hear about the noise disturbance and the misunderstanding at check-in. We strive to provide a peaceful environment for all our guests and regret that we fell short in this instance. Your feedback is invaluable, and we will address these concerns with our team to improve future guest experiences. We hope you find a more restful stay at your next destination.- The Staff at Holiday Inn Chicago Northwest - Elgin

  • User:Mihaela D

    Trip type: Business

    Nice

    rating05 May 2026

    I stayed here for almost 2 weeks, during s business trip. The hotel is a pretty fair choice, the room was clean and comfortable. The breakfast was decent, but very poor in vegetables. Soci Assist, Other at Holiday Inn & Suites Chicago Northwest - Elgin By IHG, responded to this review Hi Mihaela D,We’re pleased to hear that you found your room clean and comfortable during your business trip. We appreciate your feedback on the breakfast selection and will consider it as we strive to enhance our offerings. Thank you for choosing to stay with us.- The Staff at Holiday Inn Chicago Northwest - Elgin

  • User:Deborah W

    Trip type: Family

    Winner winner

    rating30 Aug 2025

    We are home Inn Elgin visiting family. We have stayed at this hotel for over 20 years. I decided this year to try something different. It was a complete disaster. We checked out this morning even though we didn’t get a refund and I booked a room here last night it’s been completely updated. The people at the desk are always friendly and nice. I can’t find one thing to complain about everything in the room is perfect and lovely.

  • User:christopherbO9687MP

    Trip type: Solo travel

    Decent suburban hotel from the giant national chain

    rating12 Apr 2025

    This Holiday Inn in the Chicago suburb of Elgin is a decent suburban hotel from the giant national chain. I managed to get a suite (with a separate living room & bedroom; each with its own TV), which was very comfortable. Room cleaning service was decent, even on the weekends. In addition to the pool & exercise room, this hotel offers a reasonably priced daily breakfast buffet with hot & cold cereals, eggs, French toast and several other food items.Note this hotel is in an isolated highway location halfway between the downtowns of Elgin & West Dundee, so you'll be driving to everything while you're staying here. Fortunately the hotel has a big parking lot.

  • User:Trip30340349295

    Trip type: Family

    It was an "Ok" place to sleep.

    rating10 Oct 2023

    Stayed here for 3 nights. The hotel is large and the common areas were nice. It's weird they don't have free breakfast like most Holiday Inn's. We did get the rate that included breakfast but only had the time to sit down to a full breakfast once so it was a bit of a waste. It would have been nice to have something faster or a "grab and go" option. The hotel room was clean but very much in need of some updating. There were some weird stains on the walls of the hotel room. The towels were very well used and showing age. The toilet seat wasn't quite attached to the actual toilet and we had some sort of sewage smell in the bathroom. There also always seemed to be a strong smell of marijuana in the elevators? May be from some guests? It was just strange it smelled every time we used it. I feel like the rooms should have been in better shape for the price. It was adequate for what we needed it for, a place to sleep. IHG Service, Owner at Holiday Inn & Suites Chicago Northwest - Elgin By IHG, responded to this review Dear Trip30340349295, Thank you for selecting our Holiday Inn Chicago Northwest - Elgin while visiting Chicago and for taking the time to provide feedback about your experience. It's a pleasure having you as our guest.I am truly sorry you did not experience an exemplary stay due to the maintenance of our room and that no free breakfast was included in the rate. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad to know that the location of our hotel, the cleanliness of our room, and the service of our staff were still appreciated. I very much hope you will grant us the opportunity to prove ourselves again.Best Regards,Ben W.Case ManagerIHG Hotels and Resorts Service

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