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Holiday Inn Express & Suites Chicago - Algonquin

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Holiday Inn Express & Suites Chicago - Algonquin

locationSuburb, Chicago - IL

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About  Holiday Inn Express & Suites Chicago - AlgonquinAbout Holiday Inn Express & Suites Chicago - Algonquin

Location

This hotel welcomes guests in Algonquin.

Facility

The hotel has a lift and features 86 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa and a sauna.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.

 Amenities at Holiday Inn Express & Suites Chicago - Algonquin Amenities at Holiday Inn Express & Suites Chicago - Algonquin

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

42

Very Good

44

Average

23

Poor

8

Terrible

27

Recent Reviews: 144

  • User:robert a

    Trip type: Couples

    Like HI express but skip this one.

    rating20 Apr 2026

    I'm a IHG member and a fan of Holiday Inn express but I'd skip this one. Not well maintained. Clogged sink, noisy hvac, and broken coffee maker. Positive note the breakfast restaurant near the hotel is very good. Syrup!
  • User:DayTrip783401

    Trip type: Family

    A pleasant, comfortable stay.

    rating19 Feb 2026

    We had a pleasant stay. Apart from a problem with the window blind--which is just one of those things--everything worked fine, was clean and odor free. Unlike my last stay in a different Holiday Inn Express, there was no problem here with hot water. The breakfast was good, desk clerks were friendly and helpful.
  • User:Toni N

    Trip type: Family

    Hotel from hell

    rating10 Dec 2025

    Don’t go to this hotel bad management and manager. They kept my money and wouldn’t let me stay. House keeping awful , front desk awful , told people I damaged the room and I didn’t. Didn’t let me stay there because they didn’t like me. They did not even know me and my son . Never got my money back . They said I damaged my room and I didn’t. They need to fire all the staff except kitchen staff and hire good people
  • User:Chris M

    Trip type: Family

    Poor experience

    rating09 Nov 2025

    Was at the hotel and several hockey teams staying at same time. Quiet hours were not enforced. Called desk to ask about loud kids running up and down the halls till at least midnight. Upon check out there was a charge for food from the mini store they have in the lobby (which we did not make). Manager on duty Aaron was very dismissive and punted responsibility for several days until charges posted to the credit card. Very negative experience and will not be coming back to this location in the future. IHG Service, Owner at Holiday Inn Express & Suites Chicago-Algonquin by IHG, responded to this review Hi Chris M,We appreciate you choosing the Holiday Inn Express and Suites Chicago-Algonquin for your leisure stay. Thank you for sharing your experience. We’re very sorry to hear about the noise issues during your stay and the incorrect mini-store charge. The lack of quiet-hour enforcement and the dismissive response from the manager are not reflective of the service we aim to provide. We will document your concerns and forward them to the hotel leadership team so they can review the situation and address the service and billing issues you encountered.I hope we'll remain your dependable choice, as we promise to make your stay more memorable and exciting.Yours in hospitality,Melissa PCase ManagerIHG Hotels & Resorts Service
  • User:Karli C

    Trip type: Couples

    I suggest staying anywhere else.

    rating20 Oct 2024

    A scheduled 9am construction in storage closet and did not require having guests moved ahead of time, manager said too bad, someone randomly entered room before check out while I was sleeping twice pretending not to know English and wasn’t even in uniform, and phone does not work in the room conveniently . I definitely didn’t feel safe here. IHG Service, Owner at Holiday Inn Express & Suites Chicago-Algonquin by IHG, responded to this review Hi Karli C,It's a delight for us to host your stay. We appreciate you choosing the Holiday Inn Express and Suites Chicago Algonquin as your travel partner. Thank you for sharing your experience.I am sorry to learn what happened. I've shared your feedback with our management team as a reference for the necessary improvements needed. I also sent you a private message to continue the conversation about this.I hope to get another chance to host your next visit. We promise to make the value of your experience worth it for all the right reasons.Yours in hospitality,Jeraldine R.Case ManagerIHG Hotels & Resorts Service

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