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Holiday Inn Express Chicago Downers Grove

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Holiday Inn Express Chicago Downers Grove

locationSuburb, Chicago - IL

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About Holiday Inn Express Chicago Downers GroveAbout Holiday Inn Express Chicago Downers Grove

Location

This attractive city hotel is situated between Midway and O'Hare airport. In the immediate vicinity (roughly within 2 km) there are plenty of shopping opportunities as well as restaurants and bars. The nearest train station is 3 km away and Chicago is located around 40 km from the hotel. A metro station offers easy access to the centre, situated 3 km away.

Facility

The hotel welcomes guests in a 3-storey building with a lift and 125 rooms. Check-in and check-out are possible at any time at the reception desk. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, golf, jet skiing, a gym and aerobics. A dance club offers fun and entertainment.

Meals

The dining area includes a restaurant and a bar. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Holiday Inn Express Chicago Downers Grove Amenities at Holiday Inn Express Chicago Downers Grove

  • Facilities

    • -

      24-hour check-in

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

    • -

      Foyer

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

LocationLocation

Map preview

Around this property:

Bars / Pubs

160 m

Public Transport

160 m

Restaurants

160 m

Shopping opportunities

1.6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

526

Very Good

115

Average

47

Poor

31

Terrible

33

Recent Reviews: 752

  • User:GoatWhacker

    Trip type: Solo travel

    Pretty plain but gets the job done

    rating27 Apr 2026

    I've stayed her a few times. Located off a very busy road and depending which direction you're coming from you may have to take a roundabout way to get to it. Shares a large free parking lot with Red Lobster. Area overall seems safe.Exterior has an industrial appearance and could use some TLC. Common areas inside are much nicer. There was a scent of fresh paint in the hallways but not unpleasant. Check-in straightforward. One elevator for three large floors but I had no long waits.Room with a very plain spartan appearance but functional and clean. Bed comfortable. Poor water pressure. Wifi OK, I got about 10 Mbps. No coffee maker in the room though they did have an automatic coffee maker near the lobby. Breakfast better than average for hotels in this price range.Overall a good value but nothing fancy.

  • User:Shari M

    Trip type: Solo travel

    Nice hotel, good value

    rating01 Apr 2026

    Nice hotel, good value. Breakfast and freshly ground coffee all day is a bonus. General Manager, Owner at Holiday Inn Express Chicago-downers Grove By IHG, responded to this review Dear Guest,We truly appreciate your thoughtful words and are so glad you enjoyed your time with us. It was our pleasure to have you, and your feedback means a lot to our team. We hope to see you again soon for another enjoyable stay.Sincerely, Guest Service Representative

  • User:Hailey L

    Trip type: Friends getaway

    I enjoyed the visit very much. I stayed with my friends and it has great heating and cooling.

    rating14 Mar 2026

    Great! Clean, friendly, and hospitable! General Manager, Owner at Holiday Inn Express Chicago-downers Grove By IHG, responded to this review Dear Hailey,Thank you for your recent stay at our property. It's great to hear you enjoyed our amenities and services. I'm thrilled you enjoyed the hospitality and appreciated the staff. We acknowledge your positive overall observations. This will undoubtedly motivate us to provide even better service to our guests. We hope to see you soon for your next stay.Sincerely, Guest Service Representative

  • User:Kendal C

    Trip type: Business

    Speech tournament

    rating23 Jan 2026

    So amazing! I had a great time, it was wonderful. I went for a speech tournament! Yusra was so sweet, and over all was a great stay! General Manager, Owner at Holiday Inn Express Chicago-downers Grove By IHG, responded to this review Dear Kendal,Thank you so much for your wonderful feedback! We’re truly delighted to hear that you had such a great experience during your stay for the speech tournament. It’s especially heartwarming to know that Yusra made such a positive impression—she will be recognized for her kindness and hospitality. We appreciate you choosing our hotel and hope to welcome you back again for another great stay in the future.Sincerely, Guest Service Representative

  • User:Nomad19541466280

    Trip type: Family

    Hotel very strict and very outdated

    rating08 Jan 2026

    The first thing is as I tried to cancel and they told me I couldn’t cancel, but they would try their best to accommodate me. They told me I could check in earlier, but when I arrived, they told me that I could only check in at three, which is not what they told me over the phone. The people are extremely rude. The hotel is extremely outdated. My soap in my room is expired. It was supposed to be from 2013 and it only was good for 13 months they make you pay a bunch of ridiculous fees. The only good part about this trip was the breakfast. And this really sweet lady named Cecilia she was very kind and greeted everyone that came in General Manager, Owner at Holiday Inn Express Chicago-downers Grove By IHG, responded to this review Dear Nomad,Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced regarding the cancellation policy, the miscommunication about early check-in, and the condition of the room amenities, as this is not the level of service we strive to provide. Your comments about staff interactions, outdated facilities, and unexpected fees are taken seriously and will be reviewed with our management team to prevent future occurrences. We are glad to hear that you enjoyed the breakfast and that Cecilia made a positive impression with her kindness and hospitality, and we will be sure to recognize her for her efforts. We truly regret that your stay fell short of expectations and appreciate you bringing these concerns to our attention.Sincerely, Guest Service Representative

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