Home2 Suites by Hilton Chicago River North

Name: Home2 Suites by Hilton Chicago River North
Address: 110 West Huron St, Chicago - IL, united-states
Telephone: +44-204-505-9777
Rating: 3.8

Downtown, Chicago - IL, United States

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About Home2 Suites by Hilton Chicago River North

location

This hotel is located in Chicago.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. There is a telephone, a television with satellite channels, an alarm clock and WiFi in the rooms. A hairdryer and a telephone are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, tennis, basketball and horse riding are available. With jet skiing, banana boat rides and sailing available, the hotel also caters to water sports enthusiasts. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling, squash and aerobics. A spa and solarium are available in the wellness area.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Home2 Suites by Hilton Chicago River North

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Wifi
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Reception
Distances
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  Beach
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Fireplace
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Gym

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

181

Very Good

Average

Poor

Terrible

Recent Reviews: 368

User:Christy C
Trip type: Family
TWO HOURS for check-in and bathroom doors don't shut all the way.
15 Jun 2026
Do NOT stay here! It took TWO hours to CHECK IN! Our bad experience started with booking. I called to make the reservation and requested a king suite that has a separate bedroom from the living room. What he booked was a regular suite, which isn't a suite at all but two connected rooms. I called as soon as I noticed on the reservation email they sent the week before our stay and they had little sympathy and charged me more for a room upgrade because it was a last minute change. That should have been a warning to me. When we went to check in we found out that parking is two or three blocks away from the actual hotel (and once we got trapped in the parking garage for 45 minutes because the first person on the "help" button refused to help us at all unless we paid $55 to get out- it was supposed to be part of our room fee - The second person took our information and finally let us out after we were late.) We arrived ten minutes before check in but they wouldn't allow early check in. There was a hotel employee screaming that if she left she would be terminated - another warning this was NOT the hotel for us. When she was done with her fit someone from sales came to man the desk and told us we could not check in. Fine, we ate and came back an hour later and now there was a long line at check in. We waited about 45 minutes in line and our room still was not ready. They said they would move us to a different room. It took TWO TOTAL HOURS for them to do this. TWO HOURS! My spouse had to wait in the lobby that entire time. When we FINALLY got into our room it was clean enough and everything was fine, but the doors to the bathroom are pocket doors that make a terrible rumbling noise when you close them and they do not close! Neither side closed all the way and they didn't latch obviously. I was awakened by the rumbling every night of our stay and there was just nothing we could do about it. We stayed 4 nights and housekeeping did not come even once. They are supposed to come every other day. We had to beg for towels on day 3. We asked in the morning and several times more and they came after 9 p.m. to deliver them. Overall it was a terrible stay. Last time we were in Chicago we stayed at the Embassy Suites by Hilton Chicago Downtown Magnificent Mile and the parking was right in the building with no issues. We only tried this one because it seemed to be closer to shops and restaurants. Won't be making that mistake again!
User:Sightsee35097768121
Trip type: Solo travel
Concierge Toba
13 Jun 2026
Toba was very friendly and helpful. you can tell he really loves his job and provides excellent service
User:andreasI659RV
Trip type: Couples
The welcome in reception was very friendly and helpful, the room was in good conditions and the location was perfect
04 May 2026
Perfect location, clean room
User:raulgM3030GO
Trip type: Couples
Good option in chicago River North
29 Apr 2026
Great locaction (u can walk downtown), our room was BIG. There is no noise and reception & breakfast staff were always helpful. The gym was enough and price was very good for waht we got. When requested, housekeeping staff were helpful...and Breakfast was plentiful.. Transportation to and from hotel was also plentiful and efficient.
User:Kaylon J
Trip type: Couples
Terrible Experience
28 Apr 2026
When we initially arrived, the staff was warm and welcoming. The breakfast was the saving grace for this hotel. I am not a fan of the cleaning every other day, but I understood that was the policy. Unfortunately, on the days they were supposed to come they didn’t even do the bare minimum. The pillow cases were stained and the sheets were stained. They didn’t even bother to change the bedding, nor empty the trash and replace toilet paper. When my boyfriend and I requested for this to be done, the blame was shifted onto us for why our room was not clean. The location is nice, but it is not worth the hassle of dealing with the staff.