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Homewood Suites By Hilton Chicago Downtown

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Homewood Suites By Hilton Chicago Downtown

locationDowntown, Chicago - IL

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About  Homewood Suites By Hilton Chicago DowntownAbout Homewood Suites By Hilton Chicago Downtown

Location

This hotel is located right in the heart of Chicago.

Facility

The hotel has a lift and features 233 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, 24-hour room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a stovetop, a microwave, a tea/coffee station and a dishwasher. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, callisthenics and aerobics.

Meals

The dining area includes a restaurant and a café. A continental breakfast buffet guarantees a great start to the day.

 Amenities at Homewood Suites By Hilton Chicago Downtown Amenities at Homewood Suites By Hilton Chicago Downtown

  • Facilities

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      Air conditioning

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Bowling

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2049

Very Good

1006

Average

306

Poor

104

Terrible

77

Recent Reviews: 3542

  • User:chachamatina

    Trip type: Couples

    Solid Hotel

    rating17 Mar 2026

    Overall, the hotel was fine. We usually stay at the Homewood Suites Magnificent Mile but I decided to stay closer to the river this time. The staff at the front were lovely and so kind. Ann was a doll. I regretfully didn't get the young man's name, but he was so kind as well. The hotel needs a bit of a facelift, but overall it is comfortable. The shower is a tub, which is fine, but the bathroom was weird. It was a large bathroom, but the sink was outside. I don't love this only because I would prefer to wash my hands before opening the door. The room was comfortable with a separate bedroom and living room area. The refrigerator opened weirdly in that it should have opened from the left, but it opened from the right, so it was awkward, and we had to move the chair out of the way. Having a kitchenette with a larger refrigerator, even for two nights, is awesome. The location was fantastic. A block from Michigan Avenue, right by the river. Can't beat it. Eataly is around the corner. Breakfast was pretty standard but no waffles. The staff at breakfast was great. Very pleasant and helpful. Elevators were not nearly as slow as I expected with a large hotel in a big city on the weekend of the St. Patrick's Day Parade. As an aside, I had no idea the parade was that weekend when I booked, but if you are interested in being there for the parade, the location is great! Jim Craver, Owner at Homewood Suites by Hilton Chicago-Downtown, responded to this review Thank you for sharing such a thoughtful review of your stay with us. We’re thrilled to hear that our front desk and breakfast teams—especially Ann—made your visit warm and welcoming, and that you enjoyed our unbeatable location near Michigan Avenue and the river. We appreciate your helpful comments regarding the bathroom layout, refrigerator door swing, and breakfast options, as well as your observations about the overall condition of the hotel; feedback like this truly guides our improvement efforts. We’re glad your suite, kitchenette, and elevator experience added comfort and convenience during a busy St. Patrick’s Day weekend. It was a pleasure having you with us, and we hope to welcome you back on your next trip to Chicago.
  • User:HonestReviewForU

    Trip type: Solo travel

    Very Good at Surprising Price

    rating12 Mar 2026

    First things first: For $160/night tax included, you can’t beat this. Overall it’s a very good place, and an incredible bargain at that price (on the Hilton app, no less).Arrived around 1:45p and was given the key to my room with no early check in fee. Front desk lady was very pleasant and welcoming.On the app I’d selected a 12th floor room at the east end of the building. Of course there’s city noise but the rest was quiet. One bedroom suite (same price as a studio, go figure) was roomy enough—not huge, but great for a major city, and way better than a broom closet. It was also clean, including the glasses and utensils in the full kitchen, some of which I used. TVs in the living and bedroom. Lots of hot water and pressure. There’s a guest laundry on 7 with two washers (one broken as I discovered after investing a box of detergent and $3, but the front desk made it right). Two dryers, also $3 in quarters. Excellent location, a block to CTA Red Line, plus many bus routes. Jewel-Osco supermarket at State and Ohio. Usual hotel breakfast. Only went one day. Surprisingly good hotel coffee. Friendly lady kept everything full and the tables cleaned. But this hotel needs a little TLC soon. The plugs at the kitchen table in the room didn’t work. Elevators look banged up. Small stuff like that can multiply fast. Still, wouldn’t hesitate to return at that price. Jim Craver, Owner at Homewood Suites by Hilton Chicago-Downtown, responded to this review Thank you so much for sharing such a detailed and thoughtful review! We’re glad to hear you enjoyed the value, location, and comfort of your suite, as well as the warm welcome from our front desk and breakfast team. I’m sorry about the laundry machine issue and the outlet near the kitchen table not working, but I’m glad our team was able to make things right. We appreciate you pointing out areas needing some TLC—feedback like this helps us prioritize improvements. We’re thrilled to know you’d return, and we look forward to welcoming you back again soon!
  • User:Angela J

    Trip type: Family

    Weekend in Chicago

    rating28 Jan 2026

    Had a weekend birthday celebration. There were 9 adults and 4 rooms. The building is unique in that the lobby is on the 6th floor. Check in wa easy and staff very friendly. It was winter so didn't venture out. However, the location was close to a lot of shopping, movie theater. Good choice for walking during other seasons. Jim Craver, Owner at Homewood Suites by Hilton Chicago-Downtown, responded to this review Thank you for the great review! We love hearing when our guests have a great experience with us! Please come see us again soon!
  • User:Melanie W

    Trip type: Solo travel

    Location, location, location

    rating23 Dec 2025

    I’ve stayed at this Homewood Suites at least 6 times. The location and proximity to things to do is exceptional. Lots of good restaurants nearby, 2 movie theatres, a real theatre, high-end shopping and plenty of cultural opportunities. The hotel itself is a little dated, but the staff is warm and welcoming. They appreciate you as a guest. A clean, comfortable, safe place to stay. Tip the staff. They aim to please. Jim Craver, Owner at Homewood Suites by Hilton Chicago-Downtown, responded to this review Thank you for your continued loyalty with six wonderful stays at Homewood Suites and for highlighting our exceptional location near top restaurants, movie theaters, a real theater, high-end shopping, and cultural attractions. We truly appreciate your kind words about our warm, welcoming staff who aim to please and make every guest feel valued—your reminder to tip them is spot on and much obliged. While we note your observation about the hotel's dated feel, we're delighted you found it a clean, comfortable, and safe home away from home, and we look forward to hosting you again soon for even more memorable experiences.
  • User:Elina U

    Trip type: Family

    Bedbugs in the room

    rating19 Dec 2025

    I stayed there with my family and unfortunately found bedbugs, which made our experience horrible. I had to throw away all of my belongings when I returned home. Anyone who has dealt with bedbugs before knows how terrible it can be.I informed the staff, but they didn’t seem to care much. They said they would send someone and let us know, but we are still waiting.Please be aware of this. Jim_CHIHW, at Homewood Suites by Hilton Chicago-Downtown, responded to this review **WRONG HOTEL**We do not have record of you staying with us, or any complaints of this nature being reported at our location - 40 East Grand Ave.Please, research the correct location and kindly delete this review for our hotel!

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