Kinzie Hotel

Name: Kinzie Hotel
Address: 20 W Kinzie St, Chicago - IL, united-states
Telephone: +44-204-505-9777
Rating: 4.5

Downtown, Chicago - IL, United States

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About Kinzie Hotel

location

This hotel is located in Chicago.

facility

The hotel has a lift and features 215 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services include a car hire service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna and massage treatments.

meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Kinzie Hotel

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Library
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  Reception
Distances
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  Beach
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Safe
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  TV
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  Bathrobes
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
Sport/Entertainment
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  Gym
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  Events

Location

Around this property:

Subway Station

300 m

Train Station

450 m

Lake

850 m

Attraction 1

1.20 km

Attraction 2

1.40 km

Attraction 3

1.70 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

2159

Very Good

732

Average

186

Poor

Terrible

Recent Reviews: 3179

User:Priscilla H
Trip type: Business
Feels like home!
09 Jun 2026
10/10 experience :) the Kinzie makes you feel like home. Their staff is fantastic, especially Lani at the front desk and Johnny from luggage. The whole team takes care of anything you need, and yes, there is a chat feature where you can chat live with someone from the front desk if you need something :) plus free breakfast, a gym, clean, and a great location. Thank y’all for a great stay! Gerard Ryan, General Manager at Kinzie Hotel, responded to this review Thank you, Pricilla for taking time to recognize Lani and Jonny. I am pleased to read that you enjoyed our complimentary continental breakfast and found time to work out! We look forward to seeing you again soon. Gerard Ryan-General Manager
User:Deann T
Trip type: Business
A Valuable Employee
31 May 2026
When I first came to Kinzie Hotel, I was greeted by James at the front desk. He was so welcoming and he made me feel right at home. He was very helpful especially helping me with local businesses such as SpotHero. It would’ve cost a fortune to park my rental car at the Convention Center each day but but he suggested SpotHero for parking around the city and I saved an exorbitant amount of money to park my car. He was also very helpful with different dining places and bars to attend in the evening. He was very knowledgeable about everything that was going on in the hotel as well and very helpful! It was so nice to come in and see his smiling face greeting me after a long 13 hour day of work. I was very thankful for him as he made my work week special! Thanks James, you’re the best! Gerard Ryan, General Manager at Kinzie Hotel, responded to this review Thank you, 123deannt for staying with us and recognizing James and his knowledge and empathy. James is truly an asset to our hotel and really loves his job and connecting with our guests. I will ensure he sees your kind words. I am sure it will make his day! Gerard Ryan-General Manager
User:Justin R
Trip type: Family
It all starts with Mickey at the front Desk...it ends with great sleep.
27 May 2026
The professionalism and the warm reception that we got from Mickey at the front desk was just the beginning of what was a terrific hospitality experience. Mickey's smile made us feel like we were home just within the first 5 minutes of arrival. The room was exactly as we expected it to be... warm, comfortable, and conducive to great slumber. There are not enough stars to give for this hotel. Gerard Ryan, General Manager at Kinzie Hotel, responded to this review Thank you, Gorillatravel for recognizing our superstar, Mickey!!! I am glad Mickey made you feel welcomed from the moment you walked into our hotel and it continued throughout your stay. I will ensure she sees your kind comment. We hope to see you again soon!!! Gerard Ryan-General Manager
User:Daniel J
Trip type: Family
Epic
18 May 2026
Everything was great, I love the breakfast sandwiches. Jonny was very helpful! He opened a room for us and helped load up our luggage. Gerard Ryan, General Manager at Kinzie Hotel, responded to this review Thank you, Daniel for taking time to recognize Jonny. I am glad he was helpful during your stay. I am also pleased to read you enjoyed our complementary Deluxe Continental breakfast, and I hope the breakfast sandwich brings you back soon! Gerard Ryan-General Manager
User:juliapG2348UU
Trip type: Business
Don't Stay Here if You Want To Actually Sleep
11 May 2026
The hotel is clean and the rooms are nice enough, but this is one of the nosiest places I've ever stayed. Paired with the poor quality bed, it was nearly impossible to sleep. There is loud traffic noise and honking, sirens, and live music from bars nearby all night on week nights. Gerard Ryan, General Manager at Kinzie Hotel, responded to this review Thank you, Julia for staying with us. I am sorry you did not get sleep nor enjoyed your stay. Gerard Ryan-General Manager