Loews Chicago O'hare Hotel

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Loews Chicago O'hare Hotel

O'hare Airport, Chicago - IL

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About Loews Chicago O'hare Hotel About Loews Chicago O'hare Hotel

Location

This airport hotel is located in the great Windy City of Chicago and is just 20 km from downtown. Conveniently situated less than 1.5 km from the Donald E. Stephens Convention Center, as well as next door to the Rosemont Theatre and within easy access of the Allstate Arena, this property is a destination unto itself. The property is also 5 km from Allstate Arena and 1.5 km from Chicago O'Hare International Airport.

Facility

556 rooms, including 70 junior suites, 315 single rooms and 169 double rooms, are located on 13 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Guests can take advantage of the nightly turndown service. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym and aerobics. An entertainment programme and a casino round out the entertainment options.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Loews Chicago O'hare Hotel

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Casino
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Pub(s)
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Theatre
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Set menu dinner
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  Set menu lunch
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Gym

Location

Around this property:

Centre

5 km

Airport

29 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1634

Very Good

677

Average

190

Poor

Terrible

Recent Reviews: 2653

User:Charlie F
Trip type: Business
Sweaty and Gross
08 Jun 2026
THE TEMPERATURE IN THE ENTIRE HOTEL WAS 10-15 degrees too hot at almost all times. I woke up in a pool of my own sweat 3/4 days here. The bedding and pillows are awful. Just horrendous. The conference rooms, despite being very large, were just as hot. Bright lights have been pointing right into my window at night and there is no real way to make the room darker. Angelica Medina, Guest Services / Front Office at Loews Chicago O'Hare Hotel, responded to this review Dear Charlie, Thank you for taking the time to share your feedback. We are very sorry to hear that your stay was uncomfortable and did not meet your expectations. We understand how important a comfortable room temperature and a good night's sleep are, and we regret that you experienced issues with both. All your comments regarding the hotel and meeting room temperatures are concerning and have been shared with our management and engineering teams for review. We recognize that these factors can significantly impact the overall guest experience. We appreciate your feedback, as it helps us identify areas where we can improve. We hope you will consider giving us another opportunity in the future to provide the comfortable and enjoyable stay that our guests expect and deserve. Best, Angelica Medina Director of Front Office
User:Luis A
Trip type: Business
Poor customer service !
03 May 2026
One simple thing can ruin your stay - if you are booking through Booking.com they are not able to issue any invoice nor receipt. A bit carzy, isn't it ? Why they cooperate with Booking.com if they are not able to do a simple thing.And the staff at the reception is defenietly unfriendly. Never more ! Angelica Medina, Guest Services / Front Office at Loews Chicago O'Hare Hotel, responded to this review Dear Luis, Thank you for your feedback. We apologize for the frustration regarding the receipt process for reservations made through third-party booking channels, as well as for your experience with our front desk team. Your comments have been shared with management. We truly appreciate your feedback and hope to have the opportunity to welcome you back to Loews Chicago O’Hare Hotel for an improved experience. Best regards, Angelica Medina Director of Front Office
User:markh654
Trip type: Couples
Great experience!
31 Mar 2026
We always use Loew's O'Hare Hotel park and fly when we fly out of O'Hare. The parking is connected to the hotel, there are plenty of fast elevators, the beds are very comfortable, there are plenty of eating options (including room service), their shuttle runs every 15 minutes, 24 hours per day, and the employees are very friendly! Today, 4/1/26, we boarded the shuttle at 5:00 AM and arrived at Terminal 1 at 5:15 AM Angelica Medina, Guest Services / Front Office at Loews Chicago O'Hare Hotel, responded to this review Dear markh654, Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Chicago O’Hare Hotel soon! Best, Angelica Medina Director of Front Office
User:caroljvogel
Trip type: Couples
Park sleep fly so worth it
04 Mar 2026
Park sleep and fly was so worth it! Can’t even believe the deal we got for this quality of hotel and our car will be covered in a garage until we return. Very similar cost to just parking and storing our car for the week but we have a 3 hour drive from home in Michigan so the option to stay the night before and shuttle easily to airport was well worth it! Angelica Medina, Guest Services / Front Office at Loews Chicago O'Hare Hotel, responded to this review Dear carolinaO5681YY, Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Chicago O’Hare Hotel soon! Best, Angelica Medina Director of Front Office
User:ccylev
Trip type: Business
Great service, excellent event space, comfortable rooms
12 Oct 2025
At first, I was disappointed when I heard the conference was at an airport hotel, but Lowes quickly changed my mind about that. It's a very classy place with top-notch rooms. I was completely satisfied. They honored my request to switch from a king to a two queen room without being reminded. The beds and pillows were extremely comfortable. Room was very quiet...I never heard any other guests when in my room. I had a lot of luggage, and the bell services staffer helped me with my bags all the way up to the top levels of the parking garage. It was a lovely event space with delicious breakfasts and lunch. I appreciated the gender neutral restrooms near the session rooms. I also felt it was a good price for the level of accommodation.

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Loews Chicago O'hare Hotel

Location

Facility

Rooms

Sport

Meals

Payment

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