Motel 6 Prospect Heights Il

Recent Reviews: 126

• User:thomascso

  Trip type: Solo travel

  A clean, friendly budget hotel

  12 May 2025

  The front desk clerks, daytime and night, are extremely helpful and friendly. If your on a budget and looking for a clean, friendly and economic place to stay this is you place! The other evening I was checking in around 6:30 pm and noticed that the owner/manger was cleaning the ice machine off the lobby. You do not find this attention to detail even in some of the best hotels!

• User:darthpawl

  Trip type: Solo travel

  It is what it is.

  29 May 2023

  The hotel was very reasonably priced. Although, I did book far in advance and noticed the price was nearly double when trying to add additional days. Being from Canada, I don’t adjust to the higher temperatures well so the AC already being on in the room was appreciated. The room didn’t have a fridge and I believe you need to opt for a different room if you require that. The motel was quiet and the receptionist was great. GSix Claudia A Garcia-Gonzalez, Owner at Motel 6 Prospect Heights IL, responded to this review Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

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• User:smuffelman96

  Trip type: Couples

  decent motel

  13 Sept 2022

  we have stayed here two or three times now and enjoy it every time. much safer than an outdoor style motel set up. the people are always plenty helpful. make sure to have ID as they are strict on the rules here, there is even a room with a large jacuzzi (134) Brand Experience Team, General Manager at Motel 6 Prospect Heights IL, responded to this review We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

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• User:artvagabond

  Trip type:

  Fine for what it is

  04 Jun 2022

  Stayed here while our house was being worked on. We were a little nervous when we pulled in because it sounded like there was a party happening, and then there was a very long line waiting to check in with just one worker behind the desk. However, once we got checked in, everything was OK. This is the very definition of a "no frills" hotel, but you know what, that was perfectly fine for what we needed that night. The beds were squeaky but surprisingly comfortable, and we never had an issue with noise. I actually preferred this over the nearby Estia Hotel that was nearly double the price. Brand Experience Team, General Manager at Motel 6 Prospect Heights IL, responded to this review Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

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• User:orangeshabin

  Trip type: Solo travel

  Disgusting service from Sam

  24 Nov 2021

  Day 1 of Motel 6 at Prospect Heights. Settled into room and noticed a long black hair near the pillow. Called just just let them know "hey just letting you guys know I found a long black hair near the pillow and it can't be mine because I have short gold hair. So I just wanted to give you guys feedback and let you know so you can be more aware of it in the future". Sam replies "and so what maam?". I said well I know it's only a 2 star motel but at the very least you should be reassuring people that you pay attention to cleaning practices, I mean after all we are coming out of a pandemic. Sam then replies angrily " well what do you want me to do about it maam". There was a back and forth at this point because I cannot understand why you would be angry at a customer on their first night who you have had no previous interaction with. It was as if my presence was annoying him. But let me tell you something Sam, from someone who works in the hospitality industry, you should be grateful that someone actually took the time to book your motel because it means you have an income. What irks me is that I was so nice and Sam treated me like I was nothing. I let him know I did not appreciate his tone when he came to remove the hair. But lo and behold, when I pulled back the sheets and pillows after he left, I found more hair. I took videos. Unbelievable. So was the room even cleaned before my arrival. How disgusting Brand Experience Team, General Manager at Motel 6 Prospect Heights IL, responded to this review On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

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