Red Roof Inn Gurnee - Waukegan

North Chicago, Chicago - IL

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About Red Roof Inn Gurnee - Waukegan About Red Roof Inn Gurnee - Waukegan

Location

This hotel is located in Waukegan. The nearest airport is Chicago - O'Hare International (ORD).

Facility

The hotel has a lift and features 64 rooms. The friendly staff at the reception desk are happy to answer any questions. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a transfer service and an alarm call service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A desk is provided. A refrigerator, a microwave and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sport

After an eventful day, guests can work out and recharge in the gym.

Amenities at Red Roof Inn Gurnee - Waukegan

Facilities
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  Air conditioning
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  Car Park
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  Conference Room
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  Disability-friendly
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  Lifts
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  Pets
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  Room Service
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  Theatre
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Housekeeping only upon request
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  Hygiene training for staff
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  Protective equipment for employees
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  Protective hygiene screens
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  Safe Stay (AHLA)
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Gym

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 194

User:Kurt D
Trip type: Family
Rude disrespectful and not so clean of a place.. place
23 May 2025
Found a syringe between the wall and the bed so when my family and kids are asking what that is. Didn't want to upgrade their room just make us go upstairs with no elevator I have a ton of stuff. He said it's an upgrade but it's the same room same size. Then are the sudden there is another room across the way from my original room. This one did not really smell smell okay. Not very friendly with pets. Madison Velian, Other at Red Roof Inn Gurnee - Waukegan, responded to this review Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Gurnee - Waukegan. I am sorry that your experience did not meet your expectations due to the concerns you reported. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours,NishayeRed Roof Management RediResponse Specialist
User:Mary A
Trip type: Family
Friendly staff and clean rooms
29 Sept 2024
Staff was very accommodating and friendly. Rooms were clean and so were the beds. I can’t say much about the beds because I sleep on a Nectar at home but they were ok. We stayed during Naval graduation and they put up a banner congratulating them. I would definitely stay there again. Madison Velian, Other at Red Roof Inn Gurnee - Waukegan, responded to this review Dear Mary,Thank you for taking the time to share your kind remarks with us. The staff at the Red Roof Inn Gurnee - Waukegan was pleased to read that you would stay with us again. You shared some heartwarming remarks about your stay with us, such as our accommodative staff and the clean rooms. Red Roof aims to provide guests with great experiences, so it was pleasing to see this reflected in your perfect score.On behalf of Red Roof, we would like to extend our thanks for your shared remarks. It would be our pleasure to provide you with more great stays.With thanks,XaoRed Roof ManagementRediResponse Specialist
User:Jess S
Trip type: Family
Worst hotel stay ever.
23 Jun 2024
We stayed here for Navy graduation. The staff was rude and harassing. We were not allowed to take picture on the property or stand outside our room because people could see us. We were told to go to a vacant lot. The room was dirty and the parking lot stayed full of cars with people smoking weed and asking for money. Dogs ran of leash and jumped on other guest dogs. This wasn’t addressed, but my son in his Navy uniform was ask to step away to take photos. Madison Velian, Other at Red Roof Inn Gurnee - Waukegan, responded to this review Dear Jess S,We are sorry to hear your recent experience at the RED ROOF INN GURNEE - WAUKEGAN did not meet your expectations and that you encountered these distasteful situations while with us. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Toni-AnnRed Roof Management RediResponse Specialist
User:Passport26815104780
Trip type: Couples
Rude and dirty
15 Jan 2024
Management rude, rooms half cleaned, sink has a ratchet smell coming from it, towels dingy, the covers are stained and itchy, they let dogs stay in all the rooms so if your allergic like I am this place is not a good fit for you? Overall not a good experience. Madison Velian, Other at Red Roof Inn Gurnee - Waukegan, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GURNEE - WAUKEGAN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the management team, the smell of the sink, stains on the covers and the other concerns you described. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.We will take your comments into consideration to make changes to improve our customer experience. Thank you for sharing your concerns at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
User:M6442RZsharonb
Trip type: Friends getaway
One night was enough
02 Apr 2023
Group of friends stayed one night for a bowling tournament. Great location from the Bowling Lanes. Staff was friendly at the front desk. As a group, we had asked for rooms close in proximity, however we were scattered all over. Size of the room was adequate. but the bathroom was very small. Lighting in the bathroom was centered on the ceiling and dim. The ceiling light as you entered the room was very helpful as long as no one else was sleeping. The TV in several of our rooms had only 1 channel. The hairdryer in my room worked but was broken. The worse that I experience was walking in my sock feet and picking up so much hair from an unswept floor.

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Red Roof Inn Gurnee - Waukegan

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