Residence Inn Chicago Bloomingdale

Recent Reviews: 180

• User:Robert B

  Trip type: Business

  Guests last hotel first

  20 May 2026

  If you stay long enough to do laundry, be aware, the hotel is cashless, but they have quarter operated washer and dryer. So they can’t make change. They r taking about making the machines for credit card meanwhile the customers are left high and dry with machines they can’t operate without a special trip somewhere else for quarters. All he while the rates are $190 a night up from around $140 two years ago. Time to find a new hotel locally for a frequent business traveler here.

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• User:William H

  Trip type: Family

  Disappointed

  05 Jul 2025

  The staff were nice and the exterior of the hotel and most of interior outside of room look nice. I appreciate the coffee and breakfast. But, inside the room it had a bad stench. Dishes were dirty in cabinets, hair was found throughout the room, soap and conditioner were empty in bathroom, TV didn’t work, no one came to clean in a 3 nights stay. The pillows are cheap and thin. The walls are thin and a drunken dispute kept us up from 3AM - 5:30AM one night. Chronic cough was clear all night another night. The hotel cannot control the guests, but still an issue. I don’t like having to pay for parking in this area as well. I usually don’t write reviews but I thought this place would be nicer and maybe this helps others or hotel management make improvements. We won’t be back and can’t recommend this hotel.

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• User:dcfiread

  Trip type: Business

  Great place

  20 Jan 2025

  A nice extended stay hotel in a great location. The staff is very accommodating. Many restaurants and sores in the immediate area. Th morning breakfast is hot with many choices. They have a pool and basketball court. Parking is free and they can accommodate oversized vehicles.

• User:jerryhY2655YR

  Trip type: Family

  Great Hotel

  27 Oct 2022

  This hotel is easy to get to and near to business and food.Hotel room was neat and clean. The mini one bedroom suite was roomy and plenty of space for 4 people.The Breakfast was good and they had plenty for everyone.

• User:kathleen v

  Trip type:

  Used to be the preferred hotel for trips to the area.

  09 Aug 2022

  This used to be my family's preferred hotel. Unless management and corporate start caring about the experience at this hotel, I am afraid it will not be one we try to avoid.First, I have learned the pool will now be permanently closed. In some booking engines, the pool still shows up as an amenity, but after numerous inquiries, I was finally told by an employee that there is a problem with the roof and plumbing so it will be turned into meeting space. I was originally told, for the last couple years in fact, that it was closed due to Covid but would reopen. It will not. If you family is like mine and pool is at the top of a list, then know this Residence Inn won't have one.The rooms have been steadily declining, but this trip was the absolute worst in terms of room quality.The first room we were put into had a non-functioning A/C unit. July in IL, one needs cold air, not damp, stagnant air. It was also dirty, and lacking in shampoo or soap. Not sure how long that room had been forgotten. We were told that there were no more rooms available, despite having arrived around 5pm on a Thursday. I was told that the maintenance man onsite was leaving for the day, so if it couldn't be fixed before he left, someone would check on it on Monday. This was not acceptable to us.Then a wheelchair accessible room was found, and it did have air, but it was in dire need of a refurbishment. I do have pictures of broken items, stains in the tub, rust from the assistance chair in the tub, etc. I took pictures, if management ever wants to see them (they have yet to contact me, though I was told I would receive a call).We had a wedding rehearsal and dinner to get to though, so we just took the room and left. The beds need new mattresses. Immediately. Sofa bed was horrible, and we had to take extra pillows and put them under the mattress on the sofa bed for any semblance of cushioning.Breakfast was better than during Covid, but it was still not as good as it had been before Covid. I was told this was still due to Covid, but I have recently stayed at other Residence Inns (and Hilton/Hyatt branded kitchen suite hotels) and they have had fresher items than this Residence Inn. I am guessing that the management is trying to cut costs.I will say that the staff was always pleasant. They were also understanding and apologetic of the shortcomings at this Residence Inn. I was offered a few Marriott points when I checked out, for my troubles. I declined, as this was a cash stay and the points offered would not cover even a half day at any Marriot property. Instead, I was told, by the manager on the morning we checked out, that the person I needed to speak with regarding our stay was on vacation, but that person would call me upon return. I have yet to receive a call. It has been about 4 weeks. Such a disappointing stay. And it used to be a Residence Inn we enjoyed!

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