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Residence Inn Chicago O'hare

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Residence Inn Chicago O'hare

locationO'hare Airport, Chicago - IL

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About Residence Inn Chicago O'hareAbout Residence Inn Chicago O'hare

Location

This hotel is located in Chicago. The nearest airport is Chicago - O'Hare International (ORD).

Facility

The hotel has a lift and features 192 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a babysitting service, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station, dishwasher and oven, as well as a complete set of utensils, is a standard feature. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a games console, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, a spa and a sauna. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a restaurant and a bar. Bed and breakfast can be booked. A continental breakfast guarantees a great start to the day.

Amenities at Residence Inn Chicago O'hare Amenities at Residence Inn Chicago O'hare

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Children's Entertainment

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Attraction 2

300 m

Lake

750 m

Attraction 1

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

203

Very Good

159

Average

54

Poor

23

Terrible

26

Recent Reviews: 465

  • User:Amy H

    Trip type: Solo travel

    A Dump!

    rating15 May 2026

    So many issues that calling it Marriott is questionable. Can only say it was a dump. Too many photos to take.

  • User:Rahul M S

    Trip type: Family

    Garage sale furniture??

    rating12 May 2026

    The rooms are in desperate need of updating - it is not worthy of the Marriott brand. Every single piece of furniture in the room looks like it’s been picked from a different garage sale - including the refrigerator.

  • User:Libby A

    Trip type: Solo travel

    Reservations are now bots

    rating26 Jan 2026

    Tried to make a reservation on the phone and got an AI bot that lied about being a bot and didn’t understand anything I said. Jeff Ricks, Other at Residence Inn by Marriott Chicago O'Hare, responded to this review Thank you for sharing your feedback. I’m sorry to hear about your experience trying to make a reservation. It sounds like the process was frustrating, and I appreciate you letting us know about the issue with the AI bot. Your experience is important, and your concerns have been noted.

  • User:Coastal00461662400

    Trip type: Family

    Avoid This Placr

    rating10 Oct 2025

    Unbelievably bad experience. Booked through a well-reviewed third party. When I gave the hotel my card for incidentals, the desk associate charged me AGAIN for the room. Somehow in the process of trying to reverse the charges, the associate managed to charge me the full price of the stay AGAIN. (So I effectively paid for the room three times.) Several conversations later I was informed that I would have to wait until after my stay to have the charges resolved. In consideration, I was offered the equivalent of $16 in Marriott points. (Side note: The suite was set for four but we only had two towels.) Overall it was not worth the hassle of staying here. Would not recommend.

  • User:Trek48104875641

    Trip type: Family

    Airport Shuttle leaves people stranded

    rating12 Jul 2025

    Do not stay here if you are relying on their airport shuttle service.I chose this hotel primarily because of its shuttle service so I could take it back and forth to the airport to take the subway downtown. Over the three days I stayed at the hotel, the shuttle left people stranded almost every time due to insufficient capacity. It runs between two different hotels and the airport and on one occasion, arrived at the hotel with only 3 seats remaining because it was already nearly full just from those getting on the shuttle from the other hotel. On another occasion, an entire family of five were left stranded while trying to make their flight. I also witnessed an occasion where three men were told they could stand on the shuttle (without seat belts) so as to not miss their international flight. Another family was told they only had space if their children sat on their parent's laps. When I spoke to the hotel staff about the situation, they seemed unconcerned -- telling me the shuttle was run by a third party they had no control over. Other than this huge problem, the hotel was okay at best - nothing exceptional at all.

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