Rodeway Inn Chicago-Evanston

Recent Reviews: 25

• User:jhelcher

  Trip type: Couples

  DO NOT STAY HERE

  08 Sept 2023

  DO NOT STAY HERE. Worst hotel experience ever. We got a room here to stay in after a concert we came to town for. Checked in a bit early but the room wasn't ready so we went and grabbed a bite to eat. We then came back to the room for a bit dropped our stuff off and headed out to go to the concert. Came back around midnight to settle in for the night. My wife went in to use the bathroom and when she sat down... the toilet cracked and pinched her leg. She yelled out to me because water was running everywhere. I immediately turned the water supply off to the toilet. I then got dressed and went to the front desk to tell them what happened. On the way out I found that water had run down into the hall downstairs. Even though i turned the water off as soon as i could. I was told by the man at the desk that there were no other rooms and that there was nothing he could do for me. "The toilet was fine at 3... this is your fault" he said. I couldn't believe he was trying to say we were responsible for the faulty toilet. I explained that we couldn't stay in a room with no toilet."I can't do anything for you" he stated. I then asked for a refund since the room was unfit and they had no toilet for us to use. I was refused a refund and was told I "would here from them Monday " He wouldn't even come look at what happened. I had no choice but to check out and begin my 5 hour drive towards home. I found another hotel outside of Chicago on the way home.

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• User:Sharon M

  Trip type: Couples

  Not happy with the service.

  26 Nov 2022

  Having stayed there for 4 days, on arrival we were asked to pay a deposit of $100, which would be refunded within 5 working days, provided there was no damage to the room. When we went into the room, there were 4 instances of damage, which were photographed and shown to the staff at reception. We left no damage. We checked out on 11th October, and are still waiting for the refund of the deposit.There was no wifi during our stay.

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• User:georgesX849JB

  Trip type:

  Honesty surprised by how modern & clean the room.

  21 Jun 2022

  This motel has been here for many decades and from the outside you'd be put off. When debating driving the 200 miles back home at night, or spending $250+ for a local hotel, I decided to give this place a try for $70. I only hoped it was clean & safe enough to actually sleep in. I was honesty surprised by how modern & clean was the room. Yes, the room was tiny, the towels were scratchy, sheets were not thread count, pillows not feathered, and I would not take a black light to a motel that has only one-bed rooms, but for the price and comfort I would stay here again. I've given the place 4 stars based on the type of motel. Sadly I've paid a lot more to stay in places a lot less nice. Note: Try and get a second floor room, to avoid the noise from entry doors and windows at sidewalk level.

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• User:304radekd

  Trip type:

  No feeling good there :(

  09 Jun 2022

  Spacious and nice room.Noise every night, weird and rude staff. I had pre-paid the stay, but they charged me additionally. Every afternoon I ´ve had to go to front-desk to re-activate my door card for next day.

• User:Michael S

  Trip type:

  No amenities; very basic, clean adequate room

  20 Oct 2019

  No amenities tells why it was a two star. Room had no closet or place to hang clothing. The shower had no place to put soap or shampoo other than on the floor. Breakfast was available across the street at Panera's. The carpeted stairway to the second floor was very steep and narrow and never vacuumed. The through the wall HVAC unit was loud even on low. The bedding had fist size lumps near the bottom. I joked that it was okay as none were moving. And the walls were thin and the bed was right against the wall. It felt and sounded like the amorous couple in the next room was sharing a bed with us.It wasn't all bad though and was a perfect example of getting what you paid for, maybe even ai bit more.The king size bed was very comfortable. The room was looked and smelled clean, ..Now saying no amenities was a bit unfair. The room has adequate, free Wi-Fi and a large flat screen TV. It had a coffee maker and coffee enough for one person. My wife has threatened violence if I ever book a room there again. In a pinch, I'd stay there and if price was important, it offered real value for the price.

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