Sleep Inn Near Great Lakes Naval Base

Recent Reviews: 169

• User:aidansmom27

  Trip type: Family

  Choose Another Location

  11 Sept 2025

  We stayed at his hotel for a naval graduation. It was close to the base and able to accommodate our large party. However It is a veryoutdated hotel with few amenities. There is no daily housekeeping service and we had to go to the desk whenever we wanted towels. The rooms had a subtle odor throughout our stay. There are images of banquet facilities and large space but this does not exist. They do inflate the price during the graduation versus the online prices available. The staff was friendly however I would not stay here again.

  Read more

• User:Lori N

  Trip type: Family

  Money hungry liars

  01 Sept 2025

  I originally booked this hotel several months ago but decided to stay at an Airbnb due to having blended families attending. I received a confirmation that my reservation was canceled but they still charged my credit card for $120.00. I called as soon as I saw the pending charges and they advised me to call back after 8am on Monday. I called back and they indicated that they adjusted it on their end and would email me the details. They adjusted it on paper but never credited my credit card. I would never do business with them again. I now need to dispute the charges with my bank.

  Read more

• User:Don U

  Trip type: Couples

  Very Good Stay

  14 Jul 2025

  I did not expect much from this hotel, but it turned out to be a decent stay, a very quiet room, and plenty of parking space. I was surprised by an EXCELLENT breakfast for this hotel level. Fruit, chew bars... and everything else for a continental breakfast. The room was clean. Mike Patel, General Manager at Sleep Inn, responded to this review Dear Don,Thank you so much for taking the time to share your thoughtful feedback! We're delighted to hear that your stay exceeded your expectations and that you found it to be a pleasant and comfortable experience overall.It’s great to know that you enjoyed the peacefulness of your room and appreciated the ample parking we offer—both are things we aim to provide consistently for the convenience and comfort of our guests. We're especially thrilled that our complimentary breakfast made such a positive impression on you! Our team works hard to provide a well-rounded continental selection, and it's rewarding to hear that items like fresh fruit, chew bars, and other options helped start your day off right.Cleanliness is a top priority for us, so we're also glad to hear your room met your standards. Thank you again for staying with us, and we hope to welcome you back the next time you're in the area!Best Regards,Mike - GMSleep Inn

  Read more

• User:Carol B

  Trip type: Family

  Graduation

  26 Oct 2024

  Clean with comfortable beds but certainly not the breakfast pictured nor the breakfast area for size. Little room to enjoy family time. Waffles were available but not any other items that appeared to be in the pictures. Location was good for easy access to the Navy Graduation. Andy Patel, General Manager at Sleep Inn, responded to this review Dear Carol,Thank you for taking the time to leave us your feedback. We’re glad to hear you found our hotel clean and our beds comfortable. Ensuring a restful stay for our guests is one of our top priorities, and we’re happy to know that aspect of your visit met your expectations.We understand your disappointment with our breakfast options and space, and we apologize if it fell short of what you anticipated. We’re constantly reviewing our amenities to ensure they align with our guests’ needs, and your comments help us better understand where we can improve. While we do offer waffles as a consistent choice, we’re currently working to ensure our online images accurately reflect our available options. We’re also exploring ways to make the breakfast area more spacious and accommodating for families to enjoy together.It’s wonderful to hear our location was convenient for your visit to the Navy Graduation. We’re always happy to support our guests attending such important events!Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back and providing a breakfast experience that fully meets your expectations.Warm regards,Mike GMSleep Inn near Great Lakes Naval Base

  Read more

• User:Guitar_Country

  Trip type: Family

  This is a Great Value Hotel!

  10 Jun 2024

  This Sleep Inn location was rated highly, and it lived up to our expectations. We travel a lot, so have seen it all when it comes to lodging. We are currently on a 30 day road trip and stayed 3 days here. There is free parking. This Sleep Inn has access to the rooms from inside. There is an elevator, and several luggage carts. There was a refrigerator in the room. No freezer in the fridge. The room was clean and the beds comfortable. The breakfast was waffles, coffee, instant oatmeal, fruit, fruit juice, danish in plastic wrappers, dry cereals with milk. No eggs. Or potatoes. The staff fixed our safe, and plunged the toilet upon request. We were very happy with the value at this Sleep Inn and would stay here in the future. We noticed the front desk rarely had someone there, but they were available by phone. Andy Patel, General Manager at Sleep Inn, responded to this review Dear Valued Guest,Thank you for taking the time to share your experience at our Sleep Inn location. We're thrilled to hear that we lived up to your expectations and that you found great value in your stay with us.We appreciate your detailed feedback. It's wonderful to know that you found our rooms clean and comfortable and enjoyed the convenience of our amenities, including the refrigerator and elevator. We're also glad our staff could promptly assist with your requests.Your comments about our breakfast offerings are noted. We're always looking for ways to improve and will consider your suggestions regarding more variety.Regarding the front desk availability, we strive to provide efficient service, and we're glad you could reach us by phone when needed. We'll work on ensuring more consistent physical presence to enhance your experience further.We look forward to welcoming you back on your future travels. Safe journeys on the rest of your road trip!Best regards,Mike PGeneral Manager, Sleep Inn

  Read more