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Sleep Inn

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Sleep Inn

locationWest Chicago, Chicago - IL

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About Sleep InnAbout Sleep Inn

Location

Located in Naperville, this hotel has the perfect ambience for those in need of an adults-only holiday.

Facility

The hotel has a lift and features 67 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics and a spa.

Meals

There is a bar on the premises. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Sleep Inn Amenities at Sleep Inn

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Jacuzzi

LocationLocation

Map preview

Around this property:

Centre

11 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

34

Very Good

36

Average

20

Poor

6

Terrible

12

Recent Reviews: 108

  • User:153sharit

    Trip type: Business

    Avoid this hotel

    rating06 May 2026

    Had a contract with this hotel for our staff for an event being held nearby. Hotel was overbooked so no rooms were available upon arrival we were spread out among the floors. One elevator. Homeless people checking out when we arrived. An (indian) wedding party also stayed Saturday night and their kids were up all night running the halls on all floors making noise. Rooms were not well kept. This is a hotel to avoid and they should be ashamed to charge us the rate they did. Guest Relations Manager, Owner at Sleep Inn Naperville, responded to this review Dear 153sharit,Thank you for taking the time to share your feedback regarding your recent experience. We sincerely appreciate your comments and regret to hear that your stay was impacted by challenges that affected your comfort.Providing a relaxing and comfortable environment for our guests is always our top priority, and we understand how disruptions can significantly influence the overall experience. Please be assured that your feedback will be shared with our management team for careful review and follow-up.Your insights are very important to us, as they help identify areas where improvements are needed so we can better serve our guests in the future. We truly value your input and the opportunity to learn from your experience.We hope you will consider staying with us again, allowing us the chance to provide you with a more seamless and enjoyable visit.Warm regards,Guest Relations Specialist

  • User:Sergio A

    Trip type: Family

    Quiet Place

    rating17 Dec 2024

    Very Comfortable place, I stayed for 3 days and it was convenient with good service, breakfast and cleanliness.They are close to notable places and restaurants. Very friendly staff and quick response if there is any problem. They have all the amenities, Gym and all those a hotel would, with a great ambience. Guest Relations Manager, General Manager at Sleep Inn Naperville, responded to this review Dear sergioaA1819FL,Thank you for leaving your five star rating of our Sleep Inn Naperville hotel. We're delighted you enjoyed your stay with us. Our team works hard to ensure a comfortable experience for all guests. We're glad you appreciated our convenient location, service, and amenities. Should you need further assistance or want to share more feedback, feel free to reach out to our management team. We look forward to serving you again!Warm regards,Guest Relations Specialist

  • User:Go15475290505

    Trip type: Family

    Ambience, Great Value

    rating09 Dec 2024

    Quiet place, cool rooms, Healthy Breakfast and ambience was perfect.My stay was for 3 days, Friendly staff and quickly responded if there's any problem.Overall a great hotel with clean rooms and a perfect location, well equipped with amenities i needed, I appreciate the comfy beds and the view from the window. Guest Relations Manager, General Manager at Sleep Inn Naperville, responded to this review Dear Go15475290505,We are thrilled to hear that you enjoyed the quiet atmosphere, well-appointed rooms, and our healthy breakfast offerings during your recent stay. Our team prides itself on providing friendly and efficient service to ensure a pleasant experience for all guests. It's fantastic to learn that you found our amenities and location to be convenient, and that you appreciated the comfort of our beds and the views from your room. Your kind words are truly appreciated, and we hope to welcome you back in the future.Warm regards,Guest Relations Specialist

  • User:Ohhhdear

    Trip type: Business

    Nice stay, but worrying “visit”

    rating28 Sept 2023

    Lovely, comfortable room, lots of towels & washcloths. HOWEVER, be very careful of your belongings! We ate breakfast in their dining area (just ok, not great), and were back in our room about 8:15am and packing our things. I heard the door opening, no knock or "housekeeping!" call. On the other side of the door, a woman in a Staff uniform was trying to enter our room. No housekeeping cart. At 8:30am, there should be NO reason for housekeeping to enter an occupied room. She just smirked at me and walked away. Why? What possible reason for her to try to enter our room when we could have been eating downstairs. I hate to think the worst, but on retrospect, I truly wonder about her motives for entering our room. Choice Hotels, I am very upset about this occurrence and wonder what would have happened had we not been in the room. Guest Relations Manager, General Manager at Sleep Inn Naperville, responded to this review Hi Ohhhdear,Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We appreciate your compliments on our comfortable rooms. We would like to emphasize that our staff are honest people and we strive to ensure that there is no way to get into any room without proper authorization. This review has been forwarded to the management for further investigation. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.

  • User:GrandTour13435194514

    Trip type: Family

    Beware! Took our money but didn’t give us a room.

    rating24 Jun 2023

    We booked a night’s stay through booking.com - the reservation allowed us one opportunity to change the date of our stay, which we ended up having to do. We got an email from booking.com assuring us that the new date was confirmed. When we got to the hotel they did not honour the change in reservation (even though they had space and I had an email confirming the date change). So they took our money but didn’t give us a room. Ridiculous. They need to figure out their communication with their third party providers and not make guests pay when the issue is between the hotel and booking.com. This is the definition of terrible customer service. I’d recommend you stay somewhere else to avoid getting into this situation. Guest Relations Manager, General Manager at Sleep Inn Naperville, responded to this review Hi GrandTour13435194514,Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We regret to hear that you were having an unpleasant issue with the booking, please call our front desk if you still have concerns about it. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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