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Sonesta Simply Suites Chicago Naperville

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Sonesta Simply Suites Chicago Naperville

locationSuburb, Chicago - IL

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About Sonesta Simply Suites Chicago NapervilleAbout Sonesta Simply Suites Chicago Naperville

Location

This hotel welcomes guests in Warrenville.

Facility

The hotel has a lift and features 122 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a babysitting service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a flatscreen television, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling and aerobics.

Meals

A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Sonesta Simply Suites Chicago Naperville Amenities at Sonesta Simply Suites Chicago Naperville

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

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      Disability-friendly

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

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      Lifts

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      Pets

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      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Billiards/Snooker

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      Bowling

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

54

Very Good

30

Average

15

Poor

7

Terrible

14

Recent Reviews: 120

  • User:Lucy B

    Trip type: Friends getaway

    Never Again!

    rating25 Apr 2026

    Other people loud Smelly maybe potNo cover if it rains to enter hotelOnly 2 towels Blonde lady was not helpful Kitchen have more utensils & platesGarbage not picked upThis is not advertised when booked online Guest Services, Owner at Sonesta Simply Suites Naperville Warrenville, responded to this review Dear Lucy,We're sincerely sorry to hear that you didn't have a good time with us during your recent visit. Please accept our apologies for any disappointment with the accommodations and amenities that you received during your visit. Our team is dedicated to making improvements for the future, so we'll be sure to discuss all of your comments internally. Thank you, and we hope you'll consider giving us another chance soon.

  • User:Lisa R

    Trip type: Family

    very nice quiet and comfy

    rating11 Nov 2025

    Very nice place to stay. My husband had to have Proton radiation so we were looking for a place to stay for over a week. we brought our dog along and was very nice and comfortable. staff nice and friendly. Deanna was very nice

  • User:Shonnie A

    Trip type: Friends getaway

    Not good

    rating06 Oct 2025

    The location was convenient, the atmosphere was decent quiet outside. I had an issue in my room with the running allnight(noisy) so had to close the bathroom door. In the morning first use the toilet was stopped up causing it to overflow. When called to front desk I was told to cut off the water valve and they would fix it. He came up with plunnger and towels. After we got it to stop over flowing it still was running. I asked for the floors to be properly mopped with antibacterial or room changed both were denied because he said they were short staffed and all rooms full . I begged for them to at least mop because it was the toilet after all overflowing not just regular water. I left for a funeral service came back my room had not been touched. Next staff immediately got me another room after I explained what happened and refused to stay in there again with still a running toilet. Lastly the parking should be free. That parking lot is huge and not limited in space so why the charge?

  • User:Aaron S

    Trip type: Family

    Less than what you pay for.

    rating11 Jul 2025

    Usually don’t review hotels but needed to express that this hotel is quite overpriced for what you get. Hotel needs updating. Dishwasher was full of rust and white residue. No bathroom counter space. Old light fixtures that do not function. Discolored walls and toilet. Bed sinks into the middle and we were rolling towards the middle all night. Sink was slow to drain. Broken tile in bathroom. Water stain on wall art in bathroom. Overall felt dirty but seemed mostly seemed clean, except for the dishwasher. Would pay maybe $40/night.

  • User:Gerald M

    Trip type: Solo travel

    Check in

    rating07 Jul 2025

    Victoria was extremely helpful. I had trouble making an online reservation at your online site. Victoria honored your sites online rate and quickly checked me in afterward a stressful day . Thank you

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