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Suburban Studios Arlington Heights - Elk Grove

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Suburban Studios Arlington Heights - Elk Grove

locationSchaumburg, Chicago - IL

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About  Suburban Studios Arlington Heights - Elk GroveAbout Suburban Studios Arlington Heights - Elk Grove

Location

This elegant, modern city hotel enjoys a perfect location in a northwestern district of the city. Within a couple of minutes walk, guests will find a large range of restaurants. The Arlington horse race track lies around 2.5 km away and the centre of Chicago is around 30 km away.

Facility

The hotel has 125 rooms, which are located on 3 storeys and are reachable by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. The heated swimming pool allows guests to enjoy a swim in any kind of weather. There are many ways to relax or stay active at the hotel, including a gym and a sauna.

Meals

High chairs are available at the restaurant. Bed and breakfast can be booked. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Suburban Studios Arlington Heights - Elk Grove Amenities at Suburban Studios Arlington Heights - Elk Grove

  • Facilities

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      Air conditioning

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Number of Pools

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

49

Very Good

66

Average

23

Poor

11

Terrible

26

Recent Reviews: 175

  • User:butterflyshadows

    Trip type: Solo travel

    Avoid the second floor & housekeeping steals from Guests

    rating25 Dec 2025

    This is a strong warning that the second floor is in deplorable condition and doesn't even have a working fire extinguisher. Carpets in corridor are filthy with feces stains and strong odor. Guests leave garbage 🗑 piled high in the ice room including baby diapers. Most importantly my $1400 Rose gold diamond ring was stolen by a housekeeper named Norma that I can guarantee is an illegal and probably has stolen here before.I had requested housekeeping multiple times and had given the front desk ample notice but after the third try An angry knock at 1:30 pm with loud, volatile arguing between the housekeepers jolted me.Norma was forced to clean my room and to punish me made loud banging noises in my bathroom scaring my pets. When she finished she ordered me by making hand gestures to put my pets in the bathroom and she stole my $1400 diamond snake ring from a selenite stick resting on my bed table. I only noticed it was missing two hours later but she had left for the day. A friend of mine staying a few doors away from me also had $500 worth of clothes stolen from her room too. Walls and ceiling were peeling, there were mold stains on the bathroom tiles and the toilet seat was broken but no one came to fix it.A mentally ill woman also threatened to physically harm me during my stay.You've been warned
  • User:ktJ7719OG

    Trip type: Family

    Accessible, Not as advertised...Do not book

    rating25 Apr 2025

    I paid for a reservation for a handicap accessible king suit and there is absolutely nothing accessible about the bathroom. And the manager is rude and disrespectful. Don't come here. They have no compassion. Read some of the other reviews. It's bad. They all have had issues like this. They should not be representing Choice hotel chain. I will file a complaint with the States Attorney and let the ADA compliance department know. It's late I'm tired and hopefully we will be at another hotel tomorrow for my dad.
  • User:adammU1078DM

    Trip type:

    Go anywhere except here.

    rating25 Dec 2022

    This place is absolute garbage! Avoid at all costs! Seriously, if I could give it a -1 rating I would. My 8 year old son was scared to stay here with light not working, bed not made and cockroaches. Stains on bedsheet and cigarette butts on balcony. Linen was dirty and door lock didn't work.
  • User:D F

    Trip type: Business

    Quiet comfortable, but so so.

    rating04 Nov 2022

    Comfortable quiet stay, can't complain really but I did get a feeling the area is kind of sketchy. Very limited (next to nothing) for breakfast. Internet is very slow. I got the feeling a few of the 'guests' are actually 'residents', definitely not business or leisure travelers. I would only stay there again because I use Choice hotels exclusively for my business travel. Its ok, just get breakfast at McDonalds.
  • User:johnlJ1931MD

    Trip type:

    DO NOT use park and fly with this hotel!

    rating27 Jul 2022

    Arrived after booking months in advance to be told the shuttle no longer runs to the airport as promised. They said theyd discount the rule to pay for a taxi. Fine, except they charged my card the dissounted rate AND the full rate three weeks later. Refused to refund.

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