tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-states

The Kimpton Gray Hotel

images

View Gallery

image url
image url

The Kimpton Gray Hotel

locationGrant Park, Chicago - IL

Share this Dealshare

About The Kimpton Gray HotelAbout The Kimpton Gray Hotel

Location

This hotel is located in the heart of Chicago.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include room service, a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, satellite television and WiFi (for a fee) are provided as well. A turndown service offers guests additional comfort. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including a gym, billiards, aerobics, a spa and massage treatments. Leisure facilities include an entertainment programme, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Kimpton Gray Hotel Amenities at The Kimpton Gray Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Nightclub

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Billiards/Snooker

    • -

      Gym

    • -

      Massage

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

702

Very Good

149

Average

41

Poor

17

Terrible

16

Recent Reviews: 925

  • User:Josh L

    Trip type: Business

    Hotel okay, but quality has slipped.

    rating24 Apr 2026

    Multiple attempts to contact management failed. That should tell you everything. Room beautiful, nice welcome, but..1. Desk table (top) missing feet. When I was using computer, it shifted, went bang, and I thought glass would shatter2. Coffee maker clogged - three tries to make “large” and then .. it wouldn’t STOP brewing .. then spit out boiling hot water. 3. Shower HOT HOT then FREEZING - delay of 5-10 seconds for temp change4. HVAC didn’t work. I had to set heat to 80 to get anything to come on5. One roll of toilet paper6. Bathtub … but no soap?7. Chase IHG mastercard rejected - this indicates high fraud from property, according to Chase.

  • User:Karen E

    Trip type: Friends getaway

    Kimpton Gray an unexpected surprise

    rating25 Mar 2026

    Lovely hotel walking distance from Amtrak, Opera, the Bean, Mich Ave. Staff were delightful - shoutout to Vesna! Room was lovely with quality linens, Frette robe. Wine pour in very comfortable lobby. Pizza in the downstairs restaurant Boleo is outstanding

  • User:Milena H

    Trip type: Business

    Wonderful experience at Chicago’s Kimpton Gray Hotel!

    rating12 Mar 2026

    Kimpton Gray Hotel is conveniently located in the heart of downtown Chicago’s historic and financial district, within walking distance of the Union Station, Millennium Park, museums, etc. The room was cosy and clean. Excellent room service, dining options, and amenities. The overall atmosphere was friendly and pleasant.

  • User:Michael R

    Trip type: Business

    Warm Hospitality and a Beautiful Stay in Downtown Chicago

    rating04 Mar 2026

    Walking into the hotel close to midnight, I was warmly greeted by both the valet and the front desk staff, which immediately set the tone for a great stay. After a long travel day, that kind of welcome makes a big difference.The atmosphere of the Kimpton Gray is inviting, and the hotel itself is immaculate and beautifully maintained. My room was very comfortable, and the temperature was set perfectly, making it easy to relax and get a good night’s rest.At checkout, the front desk staff member, V, was extremely accommodating and kindly allowed me to store my bag with the valet until it was time to head to the airport later that day. That level of service really stood out.I would highly recommend the Kimpton Gray to anyone visiting Chicago and looking for a comfortable, stylish, and welcoming place to stay. The restaurants in the hotel are also fantastic, with excellent food and attentive staff that truly enhance the experience.

  • User:David S

    Trip type: Couples

    Enjoyed a relaxing weekend! We asked for the room to be deep cleaned, we were very pleased! Breakfast was delicious!

    rating01 Mar 2026

    Shea went above and beyond! :)

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot