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The Willows Hotel

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The Willows Hotel

locationLincoln Park, Chicago - IL

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About The Willows HotelAbout The Willows Hotel

Location

This hotel is located in Chicago.

Facility

The hotel has a lift and features 55 rooms. The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a safe, room service, a laundry service, a fax machine, a theatre hall and a coin-operated laundry. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. A fireplace creates a cosy atmosphere. Film lovers are sure to find just what they're looking for in the cinema's listings. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Complimentary newspapers are available.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including golf and a gym. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at The Willows Hotel Amenities at The Willows Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      Theatre

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Golf

    • -

      Gym

LocationLocation

Map preview

Around this property:

Beach

2.5 km

Centre

6.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

287

Very Good

93

Average

32

Poor

21

Terrible

14

Recent Reviews: 447

  • User:Lisa B

    Trip type:

    Quaint Hotel

    rating09 Jun 2026

    Lovely hotel in perfect location for us. Convenient parking and walkable area. Plenty of shops and planes to get coffee or breakfast nearby.

  • User:Connector567061

    Trip type: Family

    The Willows review June 2026

    rating04 Jun 2026

    We stayed at The Willows for 2 nights. When we checked in the front desk attendant was charming. She shared a list of restaurants that were close to the hotel. The room was small, bed was comfortable, and it was quiet. We slept well, shower was good, coffee was ready in the lobby, and we had everything we needed. Great staff and check out was a breeze. We walked to Nancy's, great coffee at Stan's and Crepe restaurant, there is also a grocery store near by Marianos. Parking was fine and a quick walk from the public parking garage to the hotel. I'll return again because I am originally from the area and felt very much at home. Don't miss breakfast at the pancake house or Ann Sathers.

  • User:IMad A

    Trip type: Business

    Good time at the Willow

    rating10 May 2026

    It was a nice stay at the Willows. The Staff is just great and the location is really good. Thank you everyone especially Eric for your amazing energy! Roxana Dumbrava, Other at Willows Hotel Chicago, responded to this review Thank you for staying with us IMad!

  • User:Resort00925563104

    Trip type: Solo travel

    very Satisfied

    rating04 May 2026

    Staff very professional and friendly, hotel was very clean and quiet, very happy overall with my stay Roxana Dumbrava, Other at Willows Hotel Chicago, responded to this review Thank you for staying with us!

  • User:seetheworld010

    Trip type: Family

    Boutique and Fabulous!

    rating04 May 2026

    a sweet little hotel on Surf Street. we had a great time staying there. king bed, comfortable and good sleep. nice towels in bath. a few amenities. great front desk giving us suggestions of where to get a great hotdog!! Chicago Dog House! we loved our stay. Roxana Dumbrava, Other at Willows Hotel Chicago, responded to this review Dear Guest, We loved reading this — thank you! We’re so happy you enjoyed your stay with us. Our team loves sharing local favorites, so we’re glad Chicago Dog House was a hit. Come visit us again anytime!Sincerely, Roxana DumbravaGeneral Manager, Willows Hotel

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