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Towneplace Suites Chicago Schaumburg

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Towneplace Suites Chicago Schaumburg

locationSchaumburg, Chicago - IL

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About Towneplace Suites Chicago SchaumburgAbout Towneplace Suites Chicago Schaumburg

Location

This hotel is located in Schaumburg.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. A refrigerator, a stovetop, a microwave, a tea/coffee station and a dishwasher are standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, billiards, aerobics, a spa and a sauna. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Towneplace Suites Chicago Schaumburg Amenities at Towneplace Suites Chicago Schaumburg

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Golf

    • -

      Gym

    • -

      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

89

Very Good

8

Average

5

Poor

4

Terrible

11

Recent Reviews: 117

  • User:johntR5630LB

    Trip type: Family

    Will Not Honor Written Marriott Confimation

    rating23 Sept 2024

    I booked a stay for July and August of 2024, and booked it many months in advance. I received a written confirmation from Marriott. When I arrived, I was told my dates had to be changed (due to a new law in Schaumburg, IL) and as a result Marriott changed the daily rate for almost every day of my stay. I also had to find another place to stay for August. I complained to the General Manager of the hotel, but he is a puppet and unable to make any real decisions, so he did basically nothing. I then went to Marriott - as I am a 40 year customer - and so for they have done nothing. All I want is for Marriott to honor the prices on the reservation that was confirmed to me. I am afraid they will not do so, so I urge everyone to never stay at this hotel. Trivedi Hospitality, Owner at TownePlace Suites by Marriott Chicago Schaumburg, responded to this review Thank you for bringing your concerns to our attention, and we apologize for any inconvenience you have experienced.Due to our village ordinance, § 129C, no hotel, motel, or extended-stay hotel within the village is allowed to accommodate guests for more than 29 consecutive days unless otherwise permitted by the village. Unfortunately, this restriction required changes to your reservation. While we understand your frustration, the changes were necessary to comply with local regulations.Regarding the pricing adjustments, we sincerely apologize for any confusion or inconvenience this has caused. We recommend reaching out to Marriott’s customer service to discuss the rate changes further, as they manage the reservations and pricing. We will also follow up with Marriott on our end to ensure they are aware of your concerns.We appreciate your long-standing loyalty to Marriott and assure you that your feedback is important to us. If you would like to discuss this further, please feel free to reach out directly.Thank you for your understanding,Management

  • User:Pratik T

    Trip type: Business

    It has it all and more

    rating24 Feb 2024

    Was here for work last month and the hotel is really nice. Ultra modern, has a great kitchen area in each of the rooms. Super large fridge. The fitness center is really big and has a ton of equipment. The indoor pool was the icing on the cake. Even a hotel bar so definite plus and recommend on my end.

  • User:stinner2015

    Trip type: Family

    Clean rooms, comfy beds, excellent staff

    rating23 Sept 2023

    Hotel was clean, comfy and well-maintained. Fitness center was large and well equipped. Breakfast was very good and included hard boiled eggs. We had a suite and there were 3 climate zones — very helpful. Comfy beds. Staff was all courteous & professional, particularly Rhiannon when we were making our reservation. David & Cliffanie made us feel welcome at check-in, and and GM Mohamed was great and really cares about the property. Would definitely stay here again.

  • User:Sightseer39504602158

    Trip type: Business

    Good stay

    rating30 Jun 2023

    The place was pretty new and next to other places. It is very convenient, location wise, if visiting the area for family or business reasons but it is too far to visit Chicago. The breakfast was ok but the customer service was pretty great. Sometimes parking can also be tough if there are many visitors.

  • User:Saifb007

    Trip type: Family

    True value for your money

    rating26 Feb 2023

    This is my second time staying at this hotel. The staff particularly Mohamed at the front desk was very kind and helpful. Hot breakfast that is warm and inviting with wide variety of dishes. Location, location and location…walking distance to the Woodfield Mall on a good day. In my opinion there is no better place to stay if you plan to stay in Schaumburg.

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