Holiday Inn Hotel & Suites Clearwater Beach S-Harbourside

Recent Reviews: 1117

• User:Malika I

  Trip type: Friends getaway

  A disappointing experience

  04 Apr 2026

  Let’s start with the positives: the location is great for a family vacation and the ambiance, along with the live music, really adds to the experience.However, the room we received was in poor condition. The bathroom tiles were old and cracked, I had to wear slippers to avoid hurting my feet. The fridge handle was fully broken, two out of four pillowcases were badly stained, either not changed or replaced with ones that had permanent stains. The bathroom towels were grey with blue stains instead of clean white and most of the TV channels didn’t work at all. Considering the resort fee, I was expecting slightly better amenities.On top of that, a young gentleman at the front desk didn’t even review my reservation before denying my request for a late check-out, which was disappointing.Overall, it was a below-average experience. While the location and atmosphere have potential, the room quality and service left much to be desired.

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• User:Travelflyer222

  Trip type: Family

  Hotel is outdated but the location is great !

  15 Mar 2026

  The location is great , staff is extra nice but the rooms are really outdated . The furniture needs to be replaced in the rooms really bad . There were several stains on different pieces of furniture. The restaurant and bar are pretty good . The gift shop had some really good deals and we even enjoyed the water park next door . The beach is only a couple of blocks away . IHG Service, Owner at Holiday Inn & Suites Clearwater Beach S-Harbourside By IHG, responded to this review Hello Travelflyer222,Thank you for your stay at the Holiday Inn & Suites Clearwater Beach South, Florida.We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions they will be taking will make your next stay with us better than the last.I hope you stay with us again!Best regards,Clayton G.Case ManagerIHG Hotels & Resorts Service

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• User:Don L

  Trip type: Family

  Stay somewhere else

  19 Feb 2026

  Visited in February 2026 for 4 nights. The original room I booked was the loft suite marina view. Prior to arrival I was called to advised that the room was overbooked and I was on a waiting list next in line for a cancellation. Upon arrival I was downgraded to a marina suite with 2 queen beds. The first night the heater stopped working and maintenance came the next morning to replace the unit. Then the toilet wouldn't flush so maintenance was called to plunge the toilet. The same day the toilet backed up again and the maintenance rodded the toilet. The water in the shower was not hot so maintenance was called again and he adjusted the diverter and it was warm...not hot. The next day the toilet backed up again and maintenance came again and unclogged it. Housekeeping came daily but did a poor job and I had to call to have them return to clean the kitchen. The garbage wasn't emptied the whole time we stayed. The floors were not mopped and the room was never vacuumed. The wallpaper in the bathroom was torn and the shower curtain rod was not secure to the wall. The hotel elevator broke on the third day so I had to struggle to get my wife up 16 stairs due to her having mobility challenges. I would not suggest staying here. The location is very good and the staff and maintenance are courteous. The hotel needs to remove the resort fees . In February it is generally too cold to use the water park and garage parking and internet should be free particularly if you don't have a vehicle which I did not.

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• User:Angie A

  Trip type: Couples

  Couples retirement trip

  12 Jan 2026

  Lots of things to do. Place was very clean. Service was good by the front counter people. Erica was extremely helpful when we had any questions. The sliding door needed some attention. It did not slide easy at all. Wish they had a half bath down stairs so did not have to go up and down steps all of the time. Guest S, at Holiday Inn & Suites Clearwater Beach S-Harbourside By IHG, responded to this review Dear valued guests,Thank you for taking the time to share your feedback with us. We’re so glad to hear you enjoyed your stay and found plenty of things to do during your visit. It’s wonderful to know you found the property clean and that our front desk team provided great service. We’ll be sure to pass along your kind words to Erica—she’ll be thrilled to hear she made a positive impact on your experience.We also appreciate you sharing your suggestions with us. Guest feedback is very valuable and helps us continue improving our overall experience.We truly appreciate you staying with us and hope to welcome you back again soon!Sincerely,ManagerRuss

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• User:Santiago C

  Trip type: Couples

  Staycation!

  07 Dec 2025

  Relaxing staycation! The staff was awesome and caring: Russ, Erica, Christine, Mia and TC they made our stay and want to come back! The hotel has everything you need, prime location, great bars and restaurants and a water park connected to the hotel. The room was clean, spacious and we had a great view of the harbor Marina . Overall it was a great experience! Guest S, at Holiday Inn & Suites Clearwater Beach S-Harbourside By IHG, responded to this review Dear valued guest,Thank you so much for the amazing review! It truly means a lot to me and the entire team to hear that your staycation was so relaxing and enjoyable. Erica, Christine, Mia, TC, and I loved taking care of you, and we’re so happy we could help make your stay memorable.I’m glad you enjoyed our prime location, the bars and restaurants, and of course the water park. It’s also great to hear you loved your room and the beautiful marina view!We can’t wait to welcome you back for another fantastic staycation soon. It’s always a pleasure to have you with us!Sincerely,ManagerRuss

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