Embassy Suites Cleveland Rockside

41+ photos

Embassy Suites Cleveland Rockside

Name: Embassy Suites Cleveland Rockside
Address: 5800 Rockside Woods Blvd, Cleveland - OH, united-states
Telephone: 0204 505 9777
Rating: 3.5

cleveland oh, united states

About Embassy Suites Cleveland Rockside

location

This hotel is located just around 16 km from downtown Cleveland, off the I-480 and the I-77 and is ideal for Ohio business travel or family holidays. It offers guests easy access to the Cleveland area and its attractions including shopping, museums, sport venues, zoos, dining places, universities and businesses. The Cleveland Zoo and Rain Forest is some 12 km away and the House of Blues and the Downtown Cleveland tourist centre are all roughly 14 km from the property. Cleveland Browns Stadium is about 16 km, the Children's Museum is around 20 km and the Aurora Premium Outlets and Geauga Lake are both some 29 km away. It is approximately 20 km to Hopkins International Airport.

facility

271 non-smoking rooms are located on 8 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Parking spaces are available to guests travelling by car. Other services include medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Excellent swimming awaits guests at the indoor pool. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including crazy golf, a gym and billiards.

meals

The dining area includes a restaurant (with high chairs) and a bar. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Embassy Suites Cleveland Rockside

Facilities (14)

Air conditioningLobbyShopsConference RoomInternet accessRoom ServiceLaundry ServiceElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Business Center and Conferences (1)

Business Center

Common Area (2)

ReceptionSun Deck

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (7)

ShowerBathtubHairdryerFridgeTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (6)

Indoor PoolSwimming PoolGymBilliards/SnookerGolfEvents

Transfers (1)

Airport Transfers

Location

Independence, Cleveland - OH, United States

5800 Rockside Woods Blvd

Check-in from 4:00 PM · Check-out by 11:00 AM

Independence, Cleveland - OH, United States

5800 Rockside Woods Blvd

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.5

Good

1801 reviews

Value
Rooms
Cleanliness
Service

Excellent599
Very Good445
Average277
Poor244
Terrible236

Recent Reviews: 1801

User: Melinda K
Trip type: Friends getaway
AVIOD AT ALL COSTS!!!!!!!!!!
DO NOT GO HERE!!!!! Firstly when our group arrived some of the rooms were not ready for us and we had wait for at least half an hour. Then when we finally got into our rooms they were absolutely disgusting. There were visible stains on the floor and on the sheets. There were clumps of hair in one room. There was no soap in either of the dispensers. Overall the rooms were disgusting and unprepared,… DO NOT GO HERE!!!!! Firstly when our group arrived some of the rooms were not ready for us and we had wait for at least half an hour. Then when we finally got into our rooms they were absolutely disgusting. There were visible stains on the floor and on the she…
User: Alisa G
Trip type: Business
The rooms need updating. Please take the carpets out because if you dont have any circulation in the room it smallest moldy when
The rooms need updating. The hotel and restaurant are nice, but they need to work on the rooms and the furnishings in them no more carpetsThe rooms need updating. The hotel and restaurant are nice, but they need to work on the rooms and the furnishings in them no more carpets
User: Southvue H
Trip type: Business
They take their most loyal customers for granted
I have been a loyal Diamond Member for years, but after this experience, I am seriously questioning why I stay with this brand. If you value cleanliness, basic maintenance, or even having a bed to sleep in, stay away.I checked in via the app and received a digital key, confirming my arrival. Because of travel delays, I arrived at the property the following morning. Despite the fact that the room w… I have been a loyal Diamond Member for years, but after this experience, I am seriously questioning why I stay with this brand. If you value cleanliness, basic maintenance, or even having a bed to sleep in, stay away.I checked in via the app and received a dig…
User: Jmazu72
Trip type: Family
Embassy Sweets Rockside Roads Sucks!
I could not be more disappointed in this Hilton property, we had a group of 9 families for a basketball tournament! The SECURITY was constantly on our group but we had the best behaved kids I have seen in 5 years of coaching youth sports! The property should be embarrassed and their behavior!I could not be more disappointed in this Hilton property, we had a group of 9 families for a basketball tournament! The SECURITY was constantly on our group but we had the best behaved kids I have seen in 5 years of coaching youth sports! The property should b…
User: Pittsburghparents
Trip type: Business
Stains on carpet and walls
Quick and efficient check-in. But the condition of the room, I just can’t figure out how housekeeping can’t send a report to maintenance as part of an inspection process. However, the room was very quiet, and there was no noise from the HVAC system, which is rare for hotels anymore. Good choices for the breakfast as well.Quick and efficient check-in. But the condition of the room, I just can’t figure out how housekeeping can’t send a report to maintenance as part of an inspection process. However, the room was very quiet, and there was no noise from the HVAC system, which is r…

What our customers say

Trustpilot

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy