Comfort Inn & Suites

Recent Reviews: 68

• User:Quest62849656589

  Trip type: Family

  Life saver!

  24 Jul 2025

  My brother and I visited this motel with the thought of staying one night as it was close to where we needed to be, after changing motels to a place on the north airport Dallas and realizing we were in literally hell, I contacted comfort inn and spoke to a man named Jonsey! We were in a situation were I didnt have my credit card but I could pay online for the room, most motels have a policy that say no card. No room, that man came in clutch for my brother and I, I really appreciate what he did for us! Stayed an extra 4 nights. I wish the housekeeping would had visited more than that one time but other than that I again appreciate what this motel did for my brother and I!

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• User:chext57

  Trip type: Couples

  Three stars is generous

  20 Apr 2024

  Google reviews are more recent than these older TA reviews. This hotel is nearly finished with renovations. Sheetrock walls are patched everywhere. Painting in hallways is still ongoing.New hard floors in rooms. Bed was comfortable. AC worked well and quiet. Old bathroom tub should be changed. Large room was newly painted although some repairs are still needed. Holes in the wall!!Debbie at check in was friendly enough although she said the bottled water was available INSTEAD of points. What? No thanks!!These have ALWAYS been for Choice Privileges members. Breakfast is the standard items but in the smallest room ever for a hotel. Not kept up well. On a Sunday , coffee was empty for a long time. " Ran out" of milk, Dirty tables. When attendant FINALLY came out she wiped them with some dry napkins and the same cloth with no spray cleaner!!! For $142,00 , I'll put that money toward a better hotel next time!!

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• User:939lynettep

  Trip type: Couples

  Not worth saving the $25

  07 Nov 2023

  This was an old, tired hotel. Not very clean, and in disrepair. We just needed a place to sleep for the night. We should have paid the extra $25 for another hotel. It was not worth saving the money. The bed was comfortable, pillows lumpy.The gal at the front desk was friendly.

• User:Kimberly C

  Trip type: Family

  Horrible

  11 Jul 2023

  This hotel is nasty. Tons of stains on the furniture in the lobby. The floors are disgusting. My son stayed for a basketball tournament with the team. Every room had something wrong with it. One room had no shower head. Another room had a dirt toilet bowl brush on the bathroom counter. Another room had a door that wouldn’t shut properly. There are people that live here on an extended stay basis and groups of people smoking out front.

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• User:681tracih

  Trip type: Friends getaway

  Customer

  28 Apr 2023

  One star is to high of a rating! This is a zero star place. We booked 14 rooms and when we checked in the rooms were DISGUSTING!!! There were beer bottles, food, underwear, blood stained sheets, etc (I could go on). They called in the cleaning crew and after they “cleaned” there was still mold in the bathrooms, used Kleenex and dirty handprints on doors. One of the rooms did not even lock! We waited 2 hours in the lobby. The team had to stay because the other hotels were booked. The manager did not answer a phone call or bother to come try to help. The only nice thing I can say is that the young man at the front desk was apologetic and kind. STAY HERE AT YOUR OWN RISK!

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