Home2 Suites by Hilton Baylor Scott & White Dallas

Name: Home2 Suites by Hilton Baylor Scott & White Dallas
Address: 3301 Gaston Ave, Dallas - TX, united-states
Telephone: +44-204-505-9777
Rating: 3.6

Downtown, Dallas - TX, United States

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About Home2 Suites by Hilton Baylor Scott & White Dallas

location

This hotel warmly welcomes guests in Dallas.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a 24-hour security service, a transfer service, room service, a laundry service and a coin-operated laundry.

rooms

The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. Guests will also find a microwave included among the standard features. A telephone, a TV and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex provides invigorating refreshment. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily.

Amenities at Home2 Suites by Hilton Baylor Scott & White Dallas

Facilities
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  Air conditioning
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  24-hour reception
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  Internet access
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  Pets
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  Elevator/ Lift
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  Laundry
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  Parking
Business Center and Conferences
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  Business Center
General Services
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  Luggage storage
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  Wake-up Call / Service
Hygiene
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Payment
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  ATM
Room Facilities
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  TV
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  Toiletries
Sport/Entertainment
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  Outdoor Pool(s)
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  Gym

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

133

Very Good

Average

Poor

Terrible

Recent Reviews: 314

User:TXborn2
Trip type: Couples
Rip-off
11 Mar 2026
Hotel was recommended by doctor's office because of an early morning surgery for my husband. I normally make all reservations but my husband did it to keep us from having to get up about 3:00 am to get to the hospital. I was totally shocked at the price and would NEVER have made the reservation! It was a ripoff for anyone staying to be near the hospital. There's only space for maybe two cars while checking in. The parking is not connected and a little 'sketchy' walking to the parking garage at night (well, any time) and difficult to find elevator to upper lots. The couch had a tear in it/ The sliding bathroom door was difficult to close and if opening too far, it got stuck in the track - had to force it back out. The AC/heater was difficult to operate and when lowering the heater temp, it blew cold air out to cool down the room instead of just shutting off.The good part: the room was spacious with a fully stocked kitchen. If you are going to stay several days, it might be acceptable - except too expensive for the condition of the room and area. General Manager, Other at Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White, responded to this review Thank you for taking the time to share your feedback about your recent stay, TXborn2. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
User:jillg526
Trip type: Couples
Great accommodation while engaging with Baylor Scott and White downtown
03 Mar 2026
Excellent accommodation with kitchen. Breakfast bar was well stocked and spacious. General Manager, Other at Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White, responded to this review jillg526, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
User:Midge B
Trip type: Family
Friendly and Helpful
14 Feb 2026
When we first stayed here, we had an issue with a front desk employee not being very friendly.. Since then, things have been rectified and everyone is very friendly and helpful. Shoutouts to Madison and Eric, amongst others. My husband has been staying there while I am in the hospital and they have gone above and beyond to make his stayed comfortable and welcoming, which he is going through these trying times. Thank you. General Manager, Other at Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White, responded to this review 890lesterb, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
User:Mobile55951057590
Trip type: Business
Business stay. Great staff
23 Jan 2026
Stay was great. Was very happy with the treatment from the staff, especially Arnethia. She is an asset to your hotel. Very helpful. General Manager, Other at Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White, responded to this review Mobile55951057590, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
User:Kristi A
Trip type: Family
Don’t let them convince you that parking “in front of the hotel” overnight is completely secure.
22 Dec 2025
I was assured ahead of time that I would have secure overnight parking for our U-Haul and when I arrived I was directed to a parking meter on the street out of view from the sole front desk attendant. I called Hilton ahead of time and explained the circumstances of arriving later than anticipated following a full day of packing and loading my daughter’s apartment into a moving truck and specifically led to this hotel. Upon arrival and seeing the situation, I called Hilton and they refused to refund the room, even when I told them I’d find a different Hilton hotel…basically saying they’d still receive my money if they’d simply transfer the reservation to a different location with secure parking. After talking to other Dallas residents, in search of a different hotel, they all scoffed and said it wasn’t a safe area and that they’d never leave anything overnight in that area. General Manager, Other at Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White, responded to this review Thank you for taking the time post about your experience, kristia995. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager Dylan F. Thank you.