Homewood Suites By Hilton Dallas-Park Central Area

Recent Reviews: 672

• User:T7499QLsandyk

  Trip type: Couples

  Not acceptable for a Hilton

  25 Apr 2026

  This place is not a good place to stay. I agree wholeheartedly with the other April 2026 review. We used to stay here with great success, but it has deteriorated and needs a total overhaul. GO elsewhere!

• User:ltdcharter

  Trip type: Couples

  The worst Hilton Homewood Suites out there.

  21 Apr 2026

  I really should have read the reviews. The ones rating it a 1 star are absolutely correct. Even down to the marijuana smell and the stray cat in the lobby. They leave the front door always open and so stray cats come and go into the lobby. When I entered the first comment from the gal at the lobby, was that there is no free breakfast, the pool is out of order, and that if we want a refund and would like to go to another hotel, she will be happy to issue the refund. Well, that was quite the first impression. I stay at Homewood suites all over TX, OK and LA weekly. So, I know a thing or two about what a good hotel is and what it is not. The front desk lady did say that the hotel is under new management. Well, new management, you have a lot of work to do. Items that need addressing right away. Get the homeless and drugs off your property. Get a groundskeeper. The grass has yet to be mowed this season. Take down your ads of pool and free breakfast, if you are not offering them. Get the front door to close, not just stay open. Fix your front desk computer. I too was told that there were issues with the front desk computer when I asked for my room key. My digital room key did not work for my room or for any of the rooms. My couch cushions in my room have non matching covers and cigarette burns. This is the dumpiest Homewood Suites that I have ever been to. I am hoping that this information gets to the parent company as this needs to be shut down, cleaned up before offering hotel services again. What a tarnish on the Hilton Brand. I am calling it as I see it.

  Read more

• User:malik b

  Trip type: Family

  Need some TLC

  14 Mar 2026

  The place needs someone to care for it. They have maintenance issues everywhere.

• User:Jet33358894554

  Trip type: Friends getaway

  WEDDING TRIP NIGHTMARE

  26 Feb 2026

  Was in Dallas to attend a wedding. Had stayed here previously with no problems. Wow things have changed. The front doors were both broken - it was COLD and impossible to stay warm in the lobby. Spent two nights there and doors were still broken when we left. I consider this a security problem too. Had we not had time restrictions because of wedding events, we would have moved elsewhere. We had a first-floor room that was also affected by the doors being open. We realized we didn't have any light bulbs in our lamps (all lighting in bedrooms) and I went down and asked for light bulbs and the response "we will have to see if we have any" - I was not acknowledged by the person who checked me in except with I need your credit card (I am a Diamond Hilton member and my credit card is on file) - I could go on and on but will take up too much room. Room was filthy - commode would not flush. I asked to see a manager - was told they didn't have one - some man finally came to the desk and told me he worked for corporate and was trying to work things out but did not assist me in any way.

  Read more

• User:Corey R

  Trip type: Business

  DO NOT STAY HERE!!!!!!!

  09 Feb 2026

  To all state agencies, DO NOT STAY AT THIS HOTEL LOCATION! When I arrived, the sliding front doors were broken to the point where I had to open the doors with my hands. This location also advertised free breakfast but does not offer it nor do they offer the snack shop that is usually by the front desk and when I ask them about it, they cannot provide an answer. The hotel itself looks run-down. Housekeeping seems non-existent as they never came to my room during my stay (five days). The hotel looks like it’s in a bad area. If you need extra towels, forget it, because every time I asked for a specific towel, they always stated that only have one on none at all and some of the staff members seemed to have bad attitudes with no manager onsite to assist with any issues. I will always love staying at Hilton but not this location. If you want to stay at this hotel, even for one night, DON’T DO IT……Spend your money elsewhere.

  Read more