La Quinta Inn & Suites By Wyndham Garland Harbor Point

Recent Reviews: 373

• User:GrandTour53503631488

  Trip type: Couples

  Visiting family

  23 Mar 2026

  Easy on off highway. Easy to locate rooms nice and clean. Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Garland Harbor Point, responded to this review Hi GrandTour53503631488, Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our location convenient and our rooms clean and comfortable. It’s always wonderful to know that our efforts to make check-in and check-out easy are appreciated.We look forward to welcoming you back on your next trip and hope to make your stay just as smooth and enjoyable!

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• User:Ashley H

  Trip type:

  Attention to Detail Lacking Horribly

  16 Mar 2026

  Attention to detail lacking horribly in the employees of the housekeeping team and considering the manager should be inspecting rooms also shows all around they need more training. The room smelled horrible of pet urine, pubic hairs left in tub, 2 pairs of panties belonging to a prior customer hanging from the ironing board found when pulling it out to use. Disgusting. Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Garland Harbor Point, responded to this review Dear Ashley H, Thank you for taking the time to share your feedback. We sincerely apologize for the unacceptable condition of your room during your stay. What you described falls far below the standards we expect, and we completely understand how upsetting and uncomfortable this experience must have been.Cleanliness and attention to detail are priorities for our team, and it is clear that in this instance, our housekeeping and inspection processes failed. Your feedback will be used to reinforce training, improve room inspections, and ensure that such issues are not repeated.We truly appreciate your honesty in bringing this to our attention. Guest comfort and satisfaction are extremely important to us, and your comments highlight the areas where we must take immediate action to improve.Thank you again for sharing your experience. While we regret that your stay was so disappointing, your feedback is invaluable in helping us raise our standards and provide a safer, cleaner environment for all future guests.

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• User:Jamelia B

  Trip type: Family

  Experience is always well here

  14 Mar 2026

  I appreciate the staff every morning, especially the ladies that are at the front counter. Housekeeping is always on point with things that they need to do and I appreciative for every morning waking up, and Elizabeth has a beautiful smile on her face. Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Garland Harbor Point, responded to this review Hi jameliab2026, Thank you so much for your kind and thoughtful review. We truly appreciate you taking the time to recognize the efforts of our team. It means a great deal to us to know that your mornings here start on such a positive note.Our front desk team works very hard to create a welcoming and friendly atmosphere for every guest, and we are delighted to hear that the ladies at the front counter have made such a wonderful impression. Your special mention of Elizabeth will certainly make her day. She takes great pride in making guests feel welcome, and it is lovely to hear that her warm smile has been part of your experience.We are also grateful for your recognition of our housekeeping team. They do an excellent job ensuring that everything is well prepared and maintained for our guests, and it’s always encouraging for them to know that their efforts are noticed and appreciated.Thank you again for your generous comments and for acknowledging the people who work hard every day to make our guests feel comfortable. We truly appreciate your support and are so glad you have had such positive experiences with our team.

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• User:Beni B

  Trip type: Friends getaway

  Outstanding

  30 Nov 2025

  Location is very close to where our meeting was organized. Staff was friendly and the atmosphere was nice. Will go again. Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Garland Harbor Point, responded to this review Hi 876benib, Thank you so much for taking the time to share your experience! We’re delighted to hear that our convenient location made attending your meeting easy, and that you enjoyed the friendly service and welcoming atmosphere.It’s wonderful to know you plan to stay with us again. We truly appreciate your kind words and look forward to welcoming you back on your next visit!

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• User:LifeinMidwest

  Trip type: Solo travel

  Clean but lacking in some areas

  15 Nov 2025

  I stayed solo for four nights. Left the do not disturb sign up the entire time so housekeeping did not have to do anything for me. I requested a third floor room, for quiet, and even got an approval of this via the hotel. Sure enough, I was given a second floor room squished in between guests who had dogs that barked on both sides. I’m all for pet friendly hotels but please put pets in their own wing! Breakfast was the usual rubbery eggs and even less palatable danish and or toast that didn’t toast well in the conveyor belt toaster. Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Garland Harbor Point, responded to this review Hi LifeinMidwest, Thank you for taking the time to share your experience with us. We truly appreciate your four-night stay and your thoughtful approach in leaving the “Do Not Disturb” sign up to give our housekeeping team a lighter workload.I’m very sorry to hear that we were unable to honor your request for a quiet third-floor room despite confirming it in advance. We understand how important room placement is, especially for a solo stay, and we apologize for the inconvenience caused by the surrounding noise. Your feedback regarding pet-friendly room placement is very valuable, and we will certainly review how we can better accommodate guests seeking a quieter environment.We also appreciate your comments about breakfast. While we aim to provide a satisfying start to the morning, we are sorry if we fell short of your expectations. We will be sharing your input with our breakfast team so we can explore improvements to both quality and variety.Thank you again for bringing these concerns to our attention. We hope you’ll consider giving us another opportunity in the future so we can provide the comfortable, quiet, and enjoyable stay you were expecting. Safe travels, and we appreciate you choosing us.

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