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Marriott At Legacy Town Center

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Marriott At Legacy Town Center

locationPlano Area, Dallas - TX

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About  Marriott At Legacy Town CenterAbout Marriott At Legacy Town Center

Location

This hotel welcomes guests in Plano.

Facility

The hotel has a lift and features 404 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and crazy golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, callisthenics and aerobics. A spa, a sauna and steam bath are available in the wellness area.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Alcoholic beverages are available.

 Amenities at Marriott At Legacy Town Center Amenities at Marriott At Legacy Town Center

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Gym

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      Jacuzzi

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

423

Very Good

232

Average

75

Poor

26

Terrible

23

Recent Reviews: 779

  • User:clive2750

    Trip type: Family

    Average

    rating02 May 2026

    The overall service at this property is very good, and the staff does a strong job. That said, the rooms themselves are fairly ordinary and do not come close to matching the price point the hotel is charging. When rates at peak times, can climb north of $400 per night, the guest room experience should feel meaningfully more elevated than this. Instead, the rooms feel generic and underwhelming for the category. Honestly, the best comparison is a nicer full-service Holiday Inn, not a property commanding luxury-leaning rates.The breakfast buffet was another disappointment and felt like an area where the hotel was clearly cutting corners instead of going the extra mile. For the price they charge, the buffet should feel more thoughtful and higher quality. Instead, details like non-dairy whipped topping and packaged pancake syrup made it feel cheap and mass-market. Those are the kinds of touches you would expect at a lower-tier select-service hotel, not at a property charging premium rates. In fact, I have had noticeably better breakfast quality at Hyatt Regency properties for less money.Overall, the service is the strongest part of the experience, but the hard product and food quality do not justify the rate. The hotel is priced like an upscale property, but too many of the details feel average or value-engineered. Marriott Hotels, Guest Services / Front Office at Dallas/Plano Marriott at Legacy Town Center, responded to this review Dear clive2750,We are pleased to know that you found the overall service and that our associates made a positive impression during your stay. We endeavor to go above and beyond to ensure our guests have a memorable experience. Your compliments are not only rewarding but also encouraging. Although we were happy to see that your overall stay was good, we were disappointed that you felt the price did not meet your expectations. We also regret that the breakfast did not meet your expectations, and your comments have been shared with the appropriate team for review. We appreciate you taking the time to share your detailed feedback and hope to have the opportunity to welcome you again.Warmest Regards,Mary LavelleGeneral Manager
  • User:222268

    Trip type: Couples

    Good location

    rating29 Dec 2025

    Great location in legacy east. The hotel itself was average. We were not upgraded as promised. The room was average, average M lounge experience. I like staying at the Renaissance down the street better. Average stay. Marriott Hotels, Guest Services / Front Office at Dallas/Plano Marriott at Legacy Town Center, responded to this review Dear 222268,Thank you for sharing your feedback. We’re glad to hear you found the location convenient and enjoyed being in the Legacy West area. We understand your disappointment regarding the room experience and the lounge not meeting your expectations, including the upgrade not aligning with what was anticipated. Your comments have been shared with the appropriate teams for review. We appreciate you taking the time to share your thoughts and hope to have the opportunity to provide a more positive experience in the future.Warmest Regards,Mary LavelleGeneral Manager
  • User:Scott G

    Trip type: Family

    Great staff!

    rating24 Nov 2025

    Great staff! Mario at Copper Creek restaurant and John at the front desk were particularly awesome! Both went above and beyond to provide superb customer service and are great representatives of the Marriott brand. Marriott Hotels, Guest Services / Front Office at Dallas/Plano Marriott at Legacy Town Center, responded to this review Dear Scott G,It is wonderful to know that the hospitality you experienced at the Dallas/Plano Marriott at Legacy Town Center stood out and made your stay memorable. Learning that interactions with team members like Mario and John made a meaningful difference truly reflects the spirit of service we strive to deliver. Your compliments will be passed along to them. We hope your future travels bring you back our way for another comfortable and welcoming stay.Warmest Regards,Mary LavelleGeneral Manager
  • User:Chelsea P

    Trip type: Family

    Marriott Plano at Legacy- a go to Dallas Hotel

    rating22 Nov 2025

    We spent 1 night at the Marriott Plano at Legacy as a family of 5. This is a fantastic property for several reasons:1) Management: We traveled to Dallas for a soccer tournament that was cancelled right before we arrived. We needed to shorten our stay to one night instead of 2. We were incredibly appreciative of the flexibility of the staff to allow us to shorten our stay without the 1 night penalty fee. Thank you Derek and Morgan!2) This is a rare property that has a 1 bedroom suite that can accommodate 5 people! There were 2 sofa beds and a king bed which works for families with 3 teens/tweens. If you want this option, put 5 people in the search and these suites will show.3) The M club is closed on the weekends. If you have Marriott status you will get breakfast in the restaurant. This buffet was yummy - made to order omelettes, waffles and a full spread with fruit, oatmeal etc. Thank you Mario for making sure my daughter with nut allergies had several options. The service at breakfast was fantastic. 4) The gym was my happy place because they had a stairclimber (my fav cardio machine) and tons of weights. It’s open 24 hours. If you like to work out when you travel you will be pleased.5) We did self parking in the garage- it was free for the weekend. They have valet if you want that option.6) There is a Starbucks in the hotel- it was crowded in the morning with other hotel guests but you can use the mobile app to avoid the wait.7) The location is fantastic- they have tons of restaurants in walking distance. We walked to the Legacy Food hall for dinner on Friday- not sure I would advise doing that again at night. The cars were moving very fast and the crosswalks weren’t the best. Overall you can’t beat the location, service and rooms here. Marriott Hotels, Guest Services / Front Office at Dallas/Plano Marriott at Legacy Town Center, responded to this review Dear Valued Guest,We're thrilled you and your family had an amazing time with us and that our well-appointed accommodations with excellent on-site amenities exceeded all of your expectations. We also love knowing our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with Morgan and Derek; we appreciate that you mentioned them by name.Additionally, we are delighted that all of you could benefit from our proximity to Legacy Town Center's shops and restaurants and enjoy easy access to Dallas. Thank you for the generous review of Dallas/Plano Marriott at Legacy Town Center, and we look forward to many more visits with you in the future!Warmest Regards,Mary LavelleGeneral Manager
  • User:RealDoubleM

    Trip type: Business

    Nice Hotel with Nearby Dining =

    rating24 Oct 2025

    Nice, spacious room and overall hotel. Self-parking garage is within a 5-minute walk from the room, with an onsite restaurant and plenty of other dining options are within walking distance. Marriott Hotels, Guest Services / Front Office at Dallas/Plano Marriott at Legacy Town Center, responded to this review Dear Valued Guest,It is great to hear that you enjoyed your stay at Dallas/Plano Marriott at Legacy Town Center and found the spacious accommodations to your liking. Our location in the heart of Legacy Town Center offers easy access to a variety of dining options, and we are pleased that this added convenience enhanced your visit. We also appreciate your feedback regarding parking, and it will be shared with our team as we look for ways to make arrivals even more seamless. Thank you for taking the time to share your review. We look forward to welcoming you again for another pleasant stay.Warmest Regards,Mary LavelleGeneral Manager

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