Quality Inn Dfw Airport North

Recent Reviews: 61

• User:msa23_2000

  Trip type: Family

  Economical place to sleep if you need to be close to the airport

  07 Dec 2025

  I needed a last minute room as I was out late and had an early morning flight. The room was less than $80. I arrived, slept, and caught the shuttle and left. It met all my needs as an airport hotel. Sophia Stewart, Owner at Quality Inn DFW-Airport North, responded to this review Dear Guest,Thank you for sharing your experience! We’re glad to hear that the hotel met your needs for a convenient and affordable stay close to the airport. We hope your flight went smoothly, and we would be happy to welcome you again for any future trips!

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• User:Bruce V

  Trip type: Couples

  No water in hotel, booking not refunded after multiple tries

  01 Dec 2025

  Booked a night with Quality Inn on Hotels.com (prepaid to get a better rate). When my wife and I showed up at midnight we called for their airport shuttle and was informed that the hotel had no water. I told the front desk person that we were going to need to cancel the reservation and stay somewhere else. She said to be sure to contact Hotels.com to arrange a refund. I contacted Hotels.com to arrange a refund but after multiple attempts my them and myself calling the hotel directly and emailing the manager I got no response. Finally gave up after hours on the phone. The desk clerk said that they knew days ahead that their water was being shut off but had no way to contact me even though they sent me a message through Hotels.com email portal a week before. I would recommend any travelers coming through Dallas DFW not to stay at this hotel. If there is any problems with your stay you won’t be reimbursed. Also, please read the reviews from the last year, apparently this place has gone downhill fast. Sophia Stewart, Owner at Quality Inn DFW-Airport North, responded to this review Dear Guest,We sincerely apologise for the issues you encountered during your stay. The lack of water and difficulties with the refund process are certainly concerning. For resolution, we kindly recommend contacting the property directly, as they will be able to assist with any further inquiries or refund requests. Thank you for bringing this to our attention, and we hope your concerns are addressed promptly.

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• User:Erton

  Trip type: Solo travel

  Ok stay close to DFW

  22 Sept 2025

  Decent priced accommodation close to DFW. Free airport shuttle available, but unfortunately it did not always work back to the motel. No problem to airport though. Nice breakfast included. The building was already a bit old. Sophia Stewart, Owner at Quality Inn DFW-Airport North, responded to this review Dear Guest,Thank you for sharing your experience. We’re pleased you found our location, pricing, and breakfast convenient for your stay near DFW. We apologise for the shuttle service issue and will review this with our team to ensure more reliable scheduling. Your feedback is appreciated and helps us improve for future guests.

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• User:K7512XXtedb

  Trip type: Couples

  Should have checked the map

  12 May 2025

  We stayed here to catch an early flight. I should have checked the map before I booked here. Little did I know that this was DIRECTLY under a major N-S runway approach. 15 landings at 9PM, 8 at 11, 6 at midnight 4 at 4AM. They come in about 400 feet above the motel. The room was on the far side of shabby, One pane of the sound resistant glass was missing, curtain was ripped, paint was peeling from the ceiling. The bed was ok. They did provide airport transportation which was clean and on time. No semblance of a basic motel breakfast. Sophia Stewart, Owner at Quality Inn DFW-Airport North, responded to this review Dear Guest,Thank you for sharing your experience. We truly value your feedback and apologise that your stay did not meet expectations. We understand how important a restful night is, especially before an early flight, and we’re sorry for the noise disturbances and room condition issues you encountered. While we're glad to hear the airport transportation was prompt and clean, we regret that other aspects of your stay were disappointing. Your comments regarding the room upkeep and breakfast offerings will be shared with our team to help improve our guest experience moving forward.

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• User:rmujicar

  Trip type: Family

  Not a good experience

  21 Apr 2025

  The quality inn is an economical option near the airport for convenient stay. The hotel is old and needs work. There are some specifics that we found unpleasant: the whole second floor hall smells like a messy kitchen. Beds were soft, not comfortable. Breakfast is really cheap.Hotel pick up from airport is offered, but we had problems communicating and could not be picked up.Hotel is what it is for a cheap price. But I would encourage looking for a better option, for just 10-15% more. Sophia Stewart, Owner at Quality Inn DFW-Airport North, responded to this review Dear Guest,Thank you for your feedback. We are sorry to hear that your experience didn’t meet your expectations. We understand the importance of comfort and convenience, and we take your comments about the room conditions, breakfast, and airport pickup service seriously. While we offer affordable rates, we also want to provide a positive experience, and we are working on improvements. We hope you will consider giving us another chance in the future.

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