Sonesta Simply Suites Arlington

Arlington, Dallas - TX

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About Sonesta Simply Suites Arlington About Sonesta Simply Suites Arlington

Location

This hotel warmly welcomes guests in Arlington. For those in need of an adults-only holiday, it provides everything needed for a pleasant stay.

Facility

The hotel has a lift and features 125 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Parking facilities available to guests include a garage and a car park (for a fee). Other services include a 24-hour security service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A desk is provided. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. There is also a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a CD player and WiFi (no extra charge) ensure optimal comfort. Guests are always kept up-to-date thanks to the daily paper provided. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including golf, a gym and aerobics.

Meals

A delicious breakfast provides energy for the rest of the day.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Sonesta Simply Suites Arlington

Facilities
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  Air conditioning
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Room Service
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  Small supermarket
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Safe Stay (AHLA)
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Golf
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  Gym

Location

Around this property:

Centre

6 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 184

User:Jason F
Trip type: Business
Brooke was awesome
14 Apr 2023
Brooke was exactly what i needed after a stressful travel day. She did an amazing job and even remembered our conversation from the beginning to the end of the trip. She was so helpful gave me food recommendations and everything. Wish all hotels had a Brooke!Thank you Laura Mullican, Sales at Sonesta Simply Suites Arlington Entertainment District, responded to this review We love Brooke and were very fortunate to have her! Thanks for recognizing her. Hope to see you back soon!
User:Mike C
Trip type:
Average but good
19 Nov 2021
We stayed here for 3 nights while in Arlington for a conference. Check-in went smoothly and the front desk staff was very friendly. For some reason, we were given a handicap-accessible room, which we did not request, and it had its challenges as we did not need such a room. (Not sure if it was because we booked on a third party website?) The bathroom sink had zero counter space and the roll-in shower had no lip whatsoever. I'm sure that's great if you are in a wheelchair, but we were not and it made for a watery mess on the bathroom floor. The hair dryer worked but it was covered in some sort of sticky substance. The thermostat was "automated" so it regulated the temperature in the room if you left and when you returned...or when it thought you left and/or returned! If you sat down for any length of time or were sleeping, the thermostat thought you were gone and would keep the room about 3 degrees higher than the A/C was set. It was annoying to have to adjust the temps up/down to keep the room comfortable. The hotel was very quiet, which was nice. We were pleasantly surprised it was so quiet, especially since the window to our room faced the front entrance. We would consider staying here again but would definitely request a non-accessible room. Laura Mullican, Sales at Sonesta Simply Suites Arlington Entertainment District, responded to this review So sorry to hear you were displeased with the accessible suite. We are in a busy leisure market and we are an extended stay hotel so frequently quests extend their stays when projects run longer & we are often sold out for event dates so that may have been the only open room. Please reach out to me directly and I will assure you get what you request. 817-649-3336 x 462. Always let a staff member know if you are not satisfied with any room type, as we do our best to exceed guest expectations. We appreciate your feedback though, as we are always seeking ways to improve.
User:maxtr0tter
Trip type:
No more than an average hotel
05 Mar 2020
I been staying at Candlewood in Arlington for quite a while, my first deception was that there's no pool, there also not much space to hang out except the little BBQ area in the the parking lot, been right under rooms window, those rooms get easily disturbed by noise. Room are Ok, kinda retro with the brownish and cigarette yellow color. The kitchen utensils are minimalist for long stay. I appreciate the storage, wardrobe could fits 2 big travel luggages, and there's 3 wide drawers for your stuff. I wonder why such a small room as 2 telephone..? There's free laundry machine. The gym room is in the same room as the laundry separated by a wall which is a little weird.Overall, after long stay i can easily tell what i missed or what's weird, but it is still an ok hotel. IHGService, Guest Relations Manager at Sonesta Simply Suites Arlington Entertainment District, responded to this review Hello maxtr0tter,Thanks for choosing the Candlewood Suites for your stay.I appreciate you sharing your thoughts about the layout of the hotel. I am sorry for the letdown. I have shared with hotel management your feedback and I am sure that it will be used for future improvements.We hope that if you find yourself in the area again, you'll give us an opportunity to host your stay. Best,Ronald R.Case ManagerIHGService
User:P7905JYgregoryw
Trip type: Business
Great place to stay with exceptional customer service!
26 Jan 2020
I stayed at this extended stay hotel for 5 months and it almost felt like being at home. Very clean and a great place to rest that is convenient to attractions and was very close to where I was working at on a temporary basis.What sets this facility apart is the customer service. Monica Barraza at the front desk sets the standard for customer service which transcends into all of those that work the front desk including Brooke.Well done and keep up the great work!
User:Stephen Y
Trip type: Business
Business trip to the Metroplex
16 Nov 2019
Candlewood Suites was not my first, second, or even third choice but the rate was within my travel rate limit, the reviews and location decent.Caitlin the operations manager was nice and did her best to accommodate my early check in request at 10am. Thanks Caitlin and the housekeeping staff.First impressions are important but don't always tell the story. The front desk/lobby area is small and there's a dingy throw rug that needs to be removed. The elevators have carpeting that needs to be removed/replaced. Also the carpet in hallway on the upper floor needs to be removed/replaced.Due to the dingy carpeting, I am apprehensive upon entering my room. What will I see upon entry? Much to my surprise and delight, the room was very clean, no dingy carpeting, bed was comfy. The room included a kitchenette with essential to cook a meal.Bathroom was clean. No fancy toiletries but accommodating supplies.Clean rooms, kind staff, several restaurants within a 10 minute walk. Enjoyed my stay. The hotel ownership needs to invest in flooring in the common areas. IHGService, Guest Relations Manager at Sonesta Simply Suites Arlington Entertainment District, responded to this review Hello Stephen Y,We're all about making our guests happy with our home-like environment. Thank you so much for bringing your concerns to our attention. First impressions are indeed important, and I'm very sorry that our lobby and carpeting didn't impress you. I admire you taking the time to let your thoughts be known, so I relayed your feedback to our local management, along with your commendation for Caitlin and the housekeeping team. Please trust that this will continuously inspire us to enhance all service levels and amenities. It's nice to know that you found the room clean. Though we slipped on certain aspects of your stay, I'm still hoping that you'll reconsider us so that we can tie the ropes, and make you enjoy the comforts of home at a comfortable value.All the best,Leni C. Case Manager IHGService

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Sonesta Simply Suites Arlington

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Sport

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