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Staybridge Suites Plano - Richardson Area

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Staybridge Suites Plano - Richardson Area

locationSuburbs, Dallas - TX

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About Staybridge Suites Plano - Richardson AreaAbout Staybridge Suites Plano - Richardson Area

Location

This hotel warmly welcomes guests in Plano.

Facility

The hotel has a lift and features 112 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service, a car hire service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and fishing. Water sports enthusiasts are offered canoeing. Sport and leisure facilities at the hotel include a gym and aerobics. A spa and a sauna are available in the wellness area.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Staybridge Suites Plano - Richardson Area Amenities at Staybridge Suites Plano - Richardson Area

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sauna

    • -

      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

236

Very Good

63

Average

29

Poor

8

Terrible

9

Recent Reviews: 345

  • User:Maven F

    Trip type: Family

    Customer NON Service

    rating07 Mar 2026

    Gym bike broken 6+ weeks,Basketball hoop busted for longer,Daily reminder to fill in the water bottle at the gym,IHG Upgrade and Welcome gift policies not followed,Need more customer friendly staff, who are focused on the guest instead making things convenient for their own persona (multiple guests complaining)Rooms missing silverware and other conveniencesAll around subpar experience, would NOT recommend IHG Service, Owner at Staybridge Suites Plano - Richardson Area by IHG, responded to this review Hello Maven F,Thank you for staying at our Staybridge Suites Plano - Richardson Area. We truly appreciate you choosing IHG Hotels & Resorts for your travel plans.Thank you for sharing your feedback. I am sorry for the experience you had during your stay.I will need some information from you to investigate this further.Your IHG One Rewards number.Your contact details, including your full name, phone number, and email address.Your confirmation number and the name used to make the reservation.Information on the actions management has already implemented, along with any additional comments you’d like to provide.Please reply with the details to IHGService@ihg.com, using your TripAdvisor name as the subject line.Yours in hospitality,Jega S.Case ManagerIHG Hotels & Resorts Service

  • User:grettarn1234

    Trip type: Family

    Clean, friendly great hotel

    rating12 Apr 2025

    This staybridge is within walking distance to restaurants and a grocery store with a huge deli. It has kitchenette . Bed was comfortable. Housekeeping was everyday , the whole hotel was clean. They have a basketball court, indoor pool, free laundry machines, outdoor seating area and plenty of indoor seating. Breakfast every morning with hot items and cold items.

  • User:70sana

    Trip type: Family

    Horrible treatment by general manager and front office manager April 2024

    rating08 May 2024

    I recently completed a stay at this property and was very disappointed by the way I was treated by the front office manager and the general manager. I made a common mistake of leaving items behind at the hotel, although I informed the staff that I was expecting a delivery and I checked with the front desk the day I left to see if I’d had any packages that were left behind. We were there for an extended period of time, and wanted to be sure not to leave anything behind. After an unsuccessful attempt to retrieve my items, I asked to speak with the front office manager, who was very rude and dismissive. When I asked for the general manager, the call disconnected and I was not contacted back. I contacted the hotel again to no avail and then contacted the corporate number to resolve the issue. After several attempts to contact the hotel, the corporate associate was unable to resolve the issue. After three weeks of checking back on the status of my items, I had still received no communication from the hotel or the corporate representative. I am very disappointed in the way that I was treated after spending so much money at this property. Sadly I will not return unless the hotel gets new management. I must mention the breakfast attendants were especially helpful and friendly during our stay.

  • User:Stay35753240923

    Trip type: Business

    Excellent extended stay hotel!

    rating19 Feb 2024

    This Staybridge hotel will be our go-to hotel when we return to Dallas. The staff was extremely friendly and helpful, a special Thank You to Acham, who helped us pick the perfect room. Speaking of the room, it was spacious, clean, everything you need for an extended stay. What really blew me away was that it didn’t smell like a hotel room. The scent entering the room was really nice and inviting. It truly felt like home over the 11 days we stayed there. One of the best hotel experiences I’ve had in a long time. Thanks for a wonderful stay! Sincerely, Hank Ronak Kothari, Owner at Staybridge Suites Plano - Richardson Area by IHG, responded to this review Dear Hank, Thank you so much for your heartfelt review! We're thrilled to learn that our hotel become your go-to hotel, and we sincerely appreciate your kind words about your recent 11-day stay.Acham and the rest of our team are delighted to have made a positive impact on your experience. We're pleased to hear that Acham's assistance in selecting the perfect room contributed to your satisfaction. We'll be sure to pass along your special thanks to him.It's wonderful to know that you found the room spacious, clean, and well-equipped for your extended stay. Your mention of the inviting scent in the room is a delightful compliment, and we're glad you felt at home throughout your stay.Providing one of the best hotel experiences you've had in a long time is truly rewarding for us. We appreciate your recognition, and it motivates us to continue delivering exceptional service.We look forward to welcoming you back to Staybridge Suites Dallas on your next visit to the area. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share.Safe travels, and thank you for choosing Staybridge Suites Plano/Richardson!

  • User:Darkrose930

    Trip type: Family

    Not worth it.

    rating27 May 2023

    Not worth it. The pool and jacuzzi wasn’t open. Breakfast was eggs, potatoes, oatmeal, waffles, and cereal. Not very good at all. Our shower didn’t work (too much air in the line) nor was the water in the bathroom sink working well, made a complaint and was told maintenance would check it out and we left for the day. Came back and front desk had no clue what I was talking about when we got back. Mentioned it again on our way out for check out and they offered me points but no refund of any kind. Fire alarm went off our first night there and no one could give us an explanation or direction. Elevator was very slow as well. Bed was comfortable and liked that it came with a little kitchenette. Air worked well for the most part once we figured out how to work it. Our room was on the top floor but by the basketball ball court. Which brought a noisy crowd, even after 10 PM when we tried to go to bed (10 PM is when the court was “supposed” to be closed)All and all it just wasn’t worth it. IHG Service, Owner at Staybridge Suites Plano - Richardson Area by IHG, responded to this review Hi Darkrose930, Thank you for staying and choosing our Staybridge Suites Plano - Richardson Area. We appreciate you as one of our guests!We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference for improvement.I hope you'll consider us again for your future accommodation needs!Stay safe,Jomar M.Case ManagerIHG Hotels & Resorts Service

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